ADIC Scalar Series manual Troubleshooting and Diagnostics, This Chapter …

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Troubleshooting and Diagnostics

Chapter

6

Troubleshooting and Diagnostics

This Chapter …

contains some general suggestions to aid you in solving problems – should you ever run into them.

includes information on error codes and the built-in diagnostics.

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Contents I n s t a l l a t i o n a n d O p e r a t i n g G u i d e Scalar SeriesCopyright adic Copyright NoticeCopyright 1995 adic Europe Copyright Notice EuropeUnited States - FCC EMI/RFI ComplianceCanada - Department of Communications Shielded Cablesaccording to EN DECLARATION OF CONFORMITYBlank Page Table of Contents viii What Happens When Door is OpenedRISK OF ELECTRIC SHOCK DO NOT OPEN Safety WarningsPrecautions Chapter The Scalar SeriesThis Chapter … The Scalar Scalar Series Models Features# Drives # Tape SlotsDLT Drives OptionsDifferential SCSI Maximum Capacity and Sustained Transfer RatesThe Scalar The Scalar Getting Started Checking the Accessories RequirementsUnpacking and Inspecting Prepare and Install the Data Cartridges Preparing the Library for InstallationWrite-Protect Switch Barcode LabelsInstall Cleaning Cartridge Optional Install Data CartridgesClose and Lock the Front Door Figure 4. DLT Cartridge Write-Protect SwitchDrive SCSI ID Rotary Switches Setting the SCSI IDsConfirm and/or Install the SCSI Host Interface Power Off the ComputerBackup Software Preparing the Host Computer Systemsteps you through the final phase of the installation process Connecting the Scalar LibraryDetermining Your SCSI Configuration Installing SCSI Cables, Jumpers, and TerminatorsConfiguration Legend The following table provides several examples of SCSI configurationsSCSI Configuration 1 - One SCSI Bus Connecting the ScalarSCSI Configuration 3 - Three SCSI Buses SCSI Configuration 2 - Two SCSI BusesSCSI Configuration 5 - Five SCSI Buses SCSI Configuration 4 - Four SCSI BusesInstalling the Backup Software Powering on the SystemEquipment Description Front Panel Switches and Indicators Front of adic Scalar Library when equipped with MailboxEquipment Description Power LED Displays and IndicatorsDisplay LOCKED LEDDrive SCSI ID Switches Drive SCSI I/O Connectors Rear Panel Switches and ConnectorsAC Power ConnectorMedia Interchange Shelf Mailbox Off-Line Mode Menus Configuration Menu Buzzer ConfigurationMENU key Set SCSI ID Product Sign-OnOff-Line Time Initialize Scan Barcodes Initialize Map SlotsBarcode Scanner Diagnostics MenuSerial Dnld Flash Mode Write Flash Memory ModeEquipment Description describes normal operation features of the Scalar Library Operation and Maintenanceprovides details on the media and drive head cleaning cartridge explains normal maintenance proceduresNormal Operations Power Up ChecksGeneral Guidelines Opening the Front DoorDrive Power-on Self-Test What Happens When Door is OpenedResuming Operation Indicator Displays and Actions Drive StatusDrive State The Tape in Use LED turns OFF. The Operate Handle LEDDrive Operating Conditions Use the following table to determine each drive’s operating conditioncontinued on next page Label DLT Data Cartridge DLT MediaOn-Line Mode Using the Mailbox Scalar 458 onlyLoading a Cartridge into Scalar 458 Library Unloading a Cartridge from Scalar 458 LibraryOff-Line Mode Loading a Cartridge into DriveDiagnostic Menu Unloading a Cartridge from Drive Moving a Cartridge to/from the Storage Shelves Cleaning the Drive Head Normal MaintenanceCleaning Tape Figure 16. DLT Cleaning TapeHead Cleaning Procedure Cleaning Tape in Mailbox Scalar 458 only or Storage SlotManually Inserting the Cleaning Tape Causes of the Use Cleaning Tape Warning Cleaning the Enclosure Blank Page includes information on error codes and the built-in diagnostics Troubleshooting and DiagnosticsLibrary and Drive Operational Problems Installation ProblemsLibrary Error Codes Environmental ConsiderationsTroubleshooting and Diagnostics When You Call adic Customer Assistance Diagnostics Menu AppendixThis Appendix … Diagnostics Menu Drive TypeEvent Counters Error CountersOperation Log Diagnostics MenuFirmware Revision Press ENTER to select the Servo Controller Position Picker at SlotPosition Picker at Drv Position Picker at Mbox when Mailbox equippedPick From Mailbox when Mailbox equipped Pick From SlotPick From Drive Place In Mailbox when Mailbox equipped Place In SlotPlace In Drive Map Slots Calibrate X and YTest Secondary Fan Close Drive Door Open Drive DoorGlossary 62Glossary cartridgeslot SCSI busterminator unload64Glossary Specifications Drive Power ConsumptionLibrary ReliabilityError Codes Scalar Series Error Codes Error Code ListingError Codes CodeThe jaws do not move at all Blank Page Index 72Index Index73 74Index