3Com NJ220 manual Access Software

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68APPENDIX B: OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS

 

success of your networking projects. For more information on 3Com

 

Extended Warranty and Professional Services, see:

 

http://www.3com.com/

 

Contact your authorized 3Com reseller or 3Com for additional product

 

and support information. See the table of access numbers later in this

 

appendix.

 

 

Access Software

You are entitled to bug fix / maintenance releases for the version of

Downloads

software that you initially purchased with your 3Com product. To obtain

 

access to this software, you need to register your product and then use

 

the Serial Number as your login. Restricted Software is available at:

 

http://eSupport.3com.com/

 

To obtain software releases that follow the software version that you

 

originally purchased, 3Com recommends that you buy an Express or

 

Guardian contract, a Software Upgrades contract, or an equivalent

 

support contract from 3Com or your reseller. Support contracts that

 

include software upgrades cover feature enhancements, incremental

 

functionality, and bug fixes, but they do not include software that is

 

released by 3Com as a separately ordered product. Separately orderable

 

software releases and licenses are listed in the 3Com Price List and are

 

available for purchase from your 3Com reseller.

 

 

Contact Us

3Com offers telephone, internet, and e-mail access to technical support

 

and repair services. To access these services for your region, use the

 

appropriate telephone number, URL, or e-mail address from the table in

 

the next section.

Telephone Technical

To obtain telephone support as part of your warranty and other service

Support and Repair

benefits, you must first register your product at:

 

http://eSupport.3com.com/

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Contents 3Com IntelliJack Switch NJ220 3Com Corporation Campus DriveMarlborough, MA 01752-3064Contents Troubleshooting the NJ220 Installing the NJ220 Intellijack Using a particular port Following diagram shows the back view of the IntelliJack Before You Begin Component Purpose 3C NumbersInstalling Using an Integrated Switch with Power Over Ethernet Using a Multi-port Ethernet Power SupplySupply Using a Single-port Ethernet Power Supply Using the 3Com Local Power SupplyInstalling the NJ220 Intellijack Commercial Building Telecommunications Cabling Standard Installing the NJ220 Intellijack Installing the IntelliJack Installing the NJ220 Intellijack Connecting Devices to IntelliJackChecking the LEDs DescriptionInstalling the NJ220 Intellijack Installing Configuration Managers Installing the Configuration Managers Installing the Local and Central Configuration Managers Installing the Configuration Managers Installing the Local and Central Configuration Managers Installing the Configuration Managers Installing the Web Http//java.sun.com Http//YourServerIPAddress8080/3ComIJNJ/main/index.jsp Installing the Configuration Managers Using Local Configuration Manager Using the Local Configuration Manager Setting Advanced Using the Local Configuration Manager Using Central Configuration Manager Using the Central Configuration Manager Discovering NJ220 Devices on Your Network Using the Central Configuration Manager Viewing Device General Tab Port InformationProduct Information Hardware Settings Viewing Device Properties Using the Central Configuration Manager Statistics Log Snmp Settings Advanced Settings Alert Level Notifying Event Changing Device General Configuration Identification SettingsChanging Device Configuration Priority & Vlan Configuration Port Based SettingsOther Priority & Vlan Settings Using the Central Configuration Manager Security Configuration Password802.1X Using the Central Configuration Manager Changing Device Configuration Snmp Configuration Advanced Configuration Event Alert LevelsPort Based Controls Restoring Default Values Global Setting Default ValuePriority Option Multiplier Rate limiting option Port Setting Default Value Changing Device Configuration Using the Central Configuration Manager Finding Computers Upgrading the NJ220 Upgrading the NJ220 Firmware Using the Central Configuration Manager Upgrading the NJ220 Firmware Using the Central Configuration Manager Troubleshooting the NJ220 Troubleshooting the NJ220 Your 3COM Products Access Software Country Telephone Number Asia, Pacific Rim Telephone Technical Support and RepairContract requests emeacontract@3com.com US and Canada Telephone Technical Support and RepairHardware Network InterfacePerformance Features MIB SupportEnvironment Standards ConformanceRmon Counters FfffffffffffCollisions are not included but are counted in the Excessive Page Product Specifications Regulatory Information Japan Vcci Compliance