3Com NJ220 manual Contract requests emeacontract@3com.com

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70APPENDIX B: OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS

Country	Telephone Number	Country	Telephone Number

Austria	0800 297 468	Luxembourg	800 23625
Belgium	0800 71429	Netherlands	0800 0227788
Denmark	800 17309	Norway	800 11376
Finland	0800 113153	Poland	00800 4411 357
France	0800 917959	Portugal	800 831416
Germany	0800 182 1502	South Africa	0800 995 014
Hungary	06800 12813	Spain	900 938 919
Ireland	1 800 553 117	Sweden	020 795 482
Israel	180 945 3794	Switzerland	0800 553 072
Italy	800 879489	U.K.	0800 096 3266

You can also obtain support in this region using this URL: http://emea.3com.com/support/email.html

You can also obtain non-urgent support in this region at these email addresses:

Technical support and general requests: customer_support@3com.com

Return material authorization: warranty_repair@3com.com

Contract requests: emea_contract@3com.com

Latin America — Telephone Technical Support and Repair
Antigua	1 800 988 2112	Guatemala	AT&T +800 998 2112
Argentina	0 810 444 3COM	Haiti	57 1 657 0888
Aruba	1 800 998 2112	Honduras	AT&T +800 998 2112
Bahamas	1 800 998 2112	Jamaica	1 800 998 2112
Barbados	1 800 998 2112	Martinique	571 657 0888
Belize	52 5 201 0010	Mexico	01 800 849CARE
Bermuda	1 800 998 2112	Nicaragua	AT&T +800 998 2112
Bonaire	1 800 998 2112	Panama	AT&T +800 998 2112
Brazil	0800 13 3COM	Paraguay	54 11 4894 1888
Cayman	1 800 998 2112	Peru	AT&T +800 998 2112
Chile	AT&T +800 998 2112	Puerto Rico	1 800 998 2112
Colombia	AT&T +800 998 2112	Salvador	AT&T +800 998 2112
Costa Rica	AT&T +800 998 2112	Trinidad and Tobago	1 800 998 2112
Curacao	1 800 998 2112	Uruguay	AT&T +800 998 2112
Ecuador	AT&T +800 998 2112	Venezuela	AT&T +800 998 2112
Dominican Republic	AT&T +800 998 2112	Virgin Islands	57 1 657 0888

You can also obtain support in this region in the following ways:

■Spanish speakers, enter the URL: http://lat.3com.com/lat/support/form.html

■Portuguese speakers, enter the URL: http://lat.3com.com/br/support/form.html

■English speakers in Latin America, send e-mail to: lat_support_anc@3com.com

US and Canada — Telephone Technical Support and Repair

All locations:	All 3Com products:	1 800 876 3266

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Contents 3Com IntelliJack Switch NJ220 Marlborough, MA 3Com CorporationCampus Drive 01752-3064Contents Troubleshooting the NJ220 Installing the NJ220 Intellijack Using a particular port Following diagram shows the back view of the IntelliJack Before You Begin Component Purpose 3C NumbersInstalling Supply Using an Integrated Switch with Power Over EthernetUsing a Multi-port Ethernet Power Supply Using a Single-port Ethernet Power Supply Using the 3Com Local Power SupplyInstalling the NJ220 Intellijack Commercial Building Telecommunications Cabling Standard Installing the NJ220 Intellijack Installing the IntelliJack Installing the NJ220 Intellijack Checking the LEDs Connecting Devices toIntelliJack DescriptionInstalling the NJ220 Intellijack Installing Configuration Managers Installing the Configuration Managers Installing the Local and Central Configuration Managers Installing the Configuration Managers Installing the Local and Central Configuration Managers Installing the Configuration Managers Installing the Web Http//java.sun.com Http//YourServerIPAddress8080/3ComIJNJ/main/index.jsp Installing the Configuration Managers Using Local Configuration Manager Using the Local Configuration Manager Setting Advanced Using the Local Configuration Manager Using Central Configuration Manager Using the Central Configuration Manager Discovering NJ220 Devices on Your Network Using the Central Configuration Manager Viewing Device General Tab Port InformationProduct Information Hardware Settings Viewing Device Properties Using the Central Configuration Manager Statistics Log Snmp Settings Advanced Settings Alert Level Notifying Event Changing Device General Configuration Identification SettingsChanging Device Configuration Priority & Vlan Configuration Port Based SettingsOther Priority & Vlan Settings Using the Central Configuration Manager 802.1X Security ConfigurationPassword Using the Central Configuration Manager Changing Device Configuration Snmp Configuration Advanced Configuration Event Alert LevelsPort Based Controls Priority Option Multiplier Rate limiting option Restoring Default ValuesGlobal Setting Default Value Port Setting Default Value Changing Device Configuration Using the Central Configuration Manager Finding Computers Upgrading the NJ220 Upgrading the NJ220 Firmware Using the Central Configuration Manager Upgrading the NJ220 Firmware Using the Central Configuration Manager Troubleshooting the NJ220 Troubleshooting the NJ220 Your 3COM Products Access Software Country Telephone Number Asia, Pacific Rim Telephone Technical Support and RepairContract requests emeacontract@3com.com US and Canada Telephone Technical Support and RepairPerformance HardwareNetwork Interface Environment FeaturesMIB Support Standards ConformanceRmon Counters FfffffffffffCollisions are not included but are counted in the Excessive Page Product Specifications Regulatory Information Japan Vcci Compliance