3Com Hub 1000 SX 3Com Corporation LIMITED WARRANTY, Hardware, Software, Standard Warranty Service

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3Com Corporation LIMITED WARRANTY

3Com Corporation LIMITED WARRANTY

+5 Limited Warranty

The duration of the warranty for the SuperStack II Hub 1000 SX is five (5) years, with the exception of the product’s fans and power supplies, which are warranted for the first year only. Advance hardware replacement will be provided for one (1) year from your date of purchase, in accordance with 3Com’s standard terms and conditions. An extension of the advance replacement coverage is available through the purchase of a service agreement. To qualify for the five year warranty and one year of advance hardware replacement, you must submit your warranty registration card to 3Com. If you do not submit your warranty registration card, the products will be covered by 3Com’s standard one year warranty.

HARDWARE

3Com warrants its hardware products to be free from defects in workmanship and materials, under

 

normal use and service, for the following lengths of time from the date of purchase from 3Com or its

 

Authorized Reseller:

 

 

 

 

 

Network interface cards

Lifetime

 

 

 

 

Other hardware products (unless otherwise specified in the warranty statement above)

1 year

 

 

 

 

Spare parts and spares kits

90 days

 

 

 

If a product does not operate as warranted above during the applicable warranty period, 3Com shall, at its

 

option and expense, repair the defective product or part, deliver to Customer an equivalent product or part

 

to replace the defective item, or refund to Customer the purchase price paid for the defective product.

 

All products that are replaced will become the property of 3Com. Replacement products may be new or

 

reconditioned. Any replaced or repaired product or part has a ninety (90) day warranty or the remainder

 

of the initial warranty period, whichever is longer.

 

 

3Com shall not be responsible for any software, firmware, information, or memory data of Customer

 

contained in, stored on, or integrated with any products returned to 3Com for repair, whether under

 

warranty or not.

 

 

 

SOFTWARE

3Com warrants that the software programs licensed from it will perform in substantial conformance to the

 

program specifications therefor for a period of ninety (90) days from the date of purchase from 3Com or

 

its Authorized Reseller. 3Com warrants the media containing software against failure during the warranty

 

period. No updates are provided. The sole obligation of 3Com with respect to this express warranty shall

 

be (at the discretion of 3Com) to refund the purchase price paid by Customer for any defective software

 

products, or to replace any defective media with software which substantially conforms to applicable 3Com

published specifications. Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials. 3Com makes no warranty or representation that its software products will work in combination with any hardware or applications software products provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. For any third-party products listed in the 3Com software product documentation or specifications as being compatible, 3Com will make reasonable efforts to provide compatibility, except where the noncompatibility is caused by a “bug” or defect in the third party’s product.

STANDARD WARRANTY SERVICE

Standard warranty service for hardware products may be obtained by delivering the defective product, accompanied by a copy of the dated proof of purchase, to the 3Com Corporate Service Center or to an Authorized 3Com Service Center during the applicable warranty period. Standard warranty service for software products may be obtained by telephoning the 3Com Corporate Service Center or an Authorized 3Com Service Center, within the warranty period. Products returned to the 3Com Corporate Service Center must be preauthorized by 3Com with a Return Material Authorization (RMA) number marked on the outside of the package, and sent prepaid, insured, and packaged appropriately for safe shipment. The repaired or replaced item will be shipped to Customer, at the expense of 3Com, not later than thirty (30) days after receipt of the defective product by 3Com.

WARRANTIES EXCLUSIVE

IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR

 

BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE

 

PAID, AT THE OPTION OF 3COM. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES

 

AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS,

 

EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING

 

WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND

 

SATISFACTORY QUALITY. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME

 

FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, OR USE OF

 

ITS PRODUCTS.

 

3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT

 

THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD

 

PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR

 

OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE,

 

LIGHTNING, OR OTHER HAZARD.

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Contents SuperStack II Hub 1000 SX User GuideA member of the 3Com SuperStack II System UNITED STATES GOVERNMENT LEGENDS 3Com Corporation 5400 Bayfront Plaza Santa Clara, CaliforniaCONTENTS 2 INSTALLING THE HUBABOUT THIS GUIDE 1 INTRODUCTION A USING THE CONSOLE PORT 3 MAKING CONNECTIONSPOST Messages GLOSSARY INDEX 3COM CORPORATION LIMITED WARRANTY SPECIFICATIONSTECHNICAL SUPPORT FCC CLASS A VERIFICATION STATEMENTPage FIGURES Page Port Configuration Menu TABLESPage Icon ABOUT THIS GUIDENotice Type DescriptionSETDEFAULT !0 -IP NETaddr = CommandsMenu commands and buttonsINTRODUCTION Hub 1000 SXGeneral Description and Uplink DownlinksFull-Duplex OperationFlow Control Functions Features andSuperStack II Hub 1000 SX User Guide INSTALLING THE HUBHub Description The hub’s front and rear panels are shown in Figure Connecting the Hub Installing and4 Repeat steps 2 and 3 for the other side of the hub Table 2-1 Downlink Connections ConnectorMaximum Cable TypeIndicator Table 2-2 Hub 1000 SX IndicatorsColor StatusConnecting a GBIC ModuleThe gigabit interface connector GBIC port on the rear panel of the Power Systems Using OptionalCabling Options Power ModulesTable 2-4 Advanced RPS Configuration Options A hub connects to a UPS unit through the hub’s AC power cordYou can connect a UPS unit to an Advanced RPS unit as long as you do not exceed the maximum wattage 325 watts for the UPS unit. To verify that the UPS unit’s maximum wattage is not exceeded, calculate the total power consumption of all units connected to the Advanced RPS. If the result is less than 325 watts, your configuration is safe if the result is greater than 325 watts, then there are too many units connected to the Advanced RPS Page Table 3-1 Gigabit Ethernet Maximum Cable Lengths MAKING CONNECTIONSAggregating Power WorkgroupServers connecting to the network backbone. See FigureSwitches The Hub 1000 SX does not support bandwidth aggregation trunkingYou can use the Hub 1000 SX downlinks to aggregate 10/100 Mbps 3-4 CHAPTER 3 MAKING CONNECTIONS Figure 3-3 Aggregated Switches ConnectionConnecting Figure 3-4 Mixed ConnectionThe best use of the hub uplink is as a backbone connection to a 3Com Table 3-2 Troubleshooting Tips Figure 3-6 Uplink Connection to a 10/100 Mbps SwitchSymptom SolutionUSING THE CONSOLE PORT With Power Connecting theRequirements Console PortTo connect the console port when the hub is disconnected from powerConnecting the Console Port A-3 DisconnectedLogging On message, return the hub to the supplierAfter 4 minutes of inactivity, the CLI logs off automatically Port Settings PasswordChanging the ConfiguringTo display the Port Configuration menu Table A-2 Port Configuration Menu Configuring Port SettingsA-8 APPENDIX A USING THE CONSOLE PORT Configuring Port Settings and be configured to receive pause frames Configuring Port Settings A-11 Hub Status Displayingmatrix, Y indicates yes and n indicates no. See Table A-3 Table A-3 Hub Status InformationDisplaying Hub Status A-13 A-14 APPENDIX A USING THE CONSOLE PORT Restoring the Factory Default SettingsFirmware Image Updating theentering option Checking theXmodem-CRC To transfer the firmware image file during a firmware update, the CLI displays the following message Logging Offlog in again. To restart the file transfer, repeat steps 6 and Table A-4 File Transfer Error Messages Table A-5 Fatal Error MessagesWhile saving port settings or SPECIFICATIONS Physical DimensionsEnvironmental Operating Ranges Page Board Service ServicesTECHNICAL SUPPORT Online TechnicalAccess by Digital Modem Access by Analog Modem1 408 654 C-2 APPENDIX C TECHNICAL SUPPORTLocal access numbers are available within the following countries Czech Republic/Slovak Santa Clara, CaliforniaCentral European HQ 305 261 3266 Miami, FloridaTo obtain an RMA number, call or fax Page GLOSSARY cable is based on CSMA/CD Carrier Sense Multiple Access/Collision Carrier Sense Multiple Access/Collision Detection. Channel accessaccess method transmission of light signalsincoming IEEEflow control Mbpscontrol. See also asymmetric flow control, flow control, pause frame Symbols INDEXNumbers Page Switch 9300 3-2, 3-3 Page STANDARD WARRANTY SERVICE 3Com Corporation LIMITED WARRANTYHARDWARE SOFTWAREFCC CLASS A VERIFICATION STATEMENT LIMITATION OF LIABILITYGOVERNING LAW