SUPER MICRO Computer X7SBL-LN1/LN2 Troubleshooting Procedures, Before Power On, No Power

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Chapter 3: Troubleshooting

Chapter 3

Troubleshooting

3-1 Troubleshooting Procedures

Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any hardware components.

Before Power On

1.Make sure that there are no short circuits between the motherboard and chassis.

2.Disconnect all ribbon/wire cables from the motherboard, including those for the keyboard and mouse.

3.Remove all add-on cards.

4.Install a CPU and heatsink (making sure it is fully seated) and connect the chassis speaker and the power LED to the motherboard. Check all jumper settings as well.

5.Use the correct type of onboard CMOS battery as specifi ed by the Manufac- turer. Do not install the CMOS battery upside down to avoid possible explo- sion.

6.Make sure the 4-pin 12v power connector at J41 is connected to your power supply.

No Power

1.Make sure that there are no short circuits between the motherboard and chassis.

2.Verify that all jumpers are set to their default positions.

3-1

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Contents X7SBL-LN1/LN2 Manual Revision 1.0c Release Date February 6 About This Manual Manual OrganizationConventions Used in the Manual Table of Contents Troubleshooting Bios Overview ChecklistHeadquarters EuropeAsia-Pacifi c X7SBL-LN1/LN2 Image Important Notes to the User Motherboard LayoutJPUSB1/JPUSB2 X7SBL-LN1/LN2 Quick ReferenceMotherboard Features Onboard I/O Acpi FeaturesTemperature DimensionsIntel 3200 Chipset System Block Diagram Block DiagramIntel ICH9R System Features Chipset OverviewMemory Controller Hub MCH PC Health Monitoring Special FeaturesEnvironmental Temperature Control Recovery from AC Power LossSystem Resource Alert Acpi FeaturesVirtualization Technology CPU Overheat LED and ControlSuper I/O Slow Blinking LED for Suspend-State IndicatorUnpacking Motherboard InstallationPrecautions Static-Sensitive DevicesInstallation Overview Processor and Heatsink InstallationTriangle Installation of the LGA 775 ProcessorPage Installation of the Heatsink Removal of the Heatsink Installing DIMMs Dimm InstallationMemory Support Top View of DDR2 Installing and Removing DIMMsBack Panel I/O Port Locations and Defi nitions Control Panel Connectors/IO PortsBack Panel Connectors/IO Ports Back Panel ConnectorsFront Control Panel Header PinsFront Control Panel Pin Defi nitions NMI Button Power LEDHDD LED NIC1/NIC2 LED IndicatorsOverheat/Fan Fail LED OH Power Fail LEDPower Button Reset ButtonConnecting Cables ATX Power ConnectorProcessor Power Connector Chassis Intrusion Universal Serial Bus USBSerial Ports ATX PS/2 Keyboard and PS/2 Mouse PortsPWR LED External Speaker/Internal BuzzerGlan Giga-bit Ethernet Ports VGA ConnectorFan Headers Wake-On-LAN Wake-On-RingPower SMB Connector Power Fault PWR Supply FailureJumper Settings Glan Enable/DisableExplanation of Jumpers Clear Cmos Watch Dog Enable/DisablePCI/PCI-E Slots to SMB Speeds VGA Enable/DisableForce-Power-On Enable/Disable USB Wake-Up Glan LEDs Onboard IndicatorsOnboard Power LED LE1 9Floppy and SIM 1U Ipmi Connections Floppy ConnectorSIM 1U Ipmi X7SBL-LN1/LN2 User’s Manual Troubleshooting Procedures Before Power OnNo Power Memory Errors Losing the System’s Setup Confi gurationNo Video Technical Support Procedures Question What type of memory does my motherboard support? Frequently Asked QuestionsReturning Merchandise for Service X7SBL-LN1/LN2 User’s Manual Introduction System BiosHow To Change the Confi guration Data Starting the Setup UtilityMain Bios Setup Running SetupLegacy Diskette a Main Bios Setup Menu ΥMain Setup FeaturesSystem Time System DateNative Mode Operation Bios DateBios Revision Hard Disk Pre-DelaySata Ahci Legacy Enable ΥIDE Channel 0 Master/Slave/SATA Port2/SATA Port3Type Multi-Sector Transfers LBA Mode ControlCHS Format LBA FormatBit I/O Transfer ModeUltra DMA Mode Installed MemoryQuickBoot Mode Advanced SetupΥBoot Features Quiet BootResume On Modem Ring Post ErrorsAcpi Mode Power Button BehaviorSummary Screen Power Loss ControlΥAdvanced Processor Options Watch DogHyperthreading Available when supported by the CPU Echo TPR Intel Virtualization Technology Available when supported byC1 Enhanced Mode Available when supported by the CPU Set Maximum Ext. CPUID=3Clock Spectrum Feature ΥAdvanced Chipset ControlCPU and the OS Route Port 80h Cycles to Enable VT-DHigh Precision Event Timer Memory RemappingCache Base 0-512K Cache System Bios AreaCache Video Bios Area ΥMemory CacheΥPCI32 Slot#1 PCI32 Slot#2 ΥPNP Confi gurationΥSlot 4 PCI-Exp ΥSlot 3 PCI-ExpΥI/O Device Confi guration ΥOnboard LAN 1 and Onboard LANInterrupt KBC Clock InputSerial Port a Base I/O AddressΥDMI Event Logging ΥHardware Monitoring ΥConsole RedirectionCPU Overheat Alarm CPU Temperature System Temperature Fan1 FanFan Speed Control Modes Voltage Monitoring Security SettingsSet User Password Supervisor Password IsUser Password Is Set Supervisor PasswordBoot Priority Order/Excluded from Boot Orders Boot SettingsExit Discarding Changes Load Setup DefaultsExit Exit Saving ChangesSave Changes Discard ChangesPage Recoverable Post Error Beep Codes Appendix a Bios Error Beep CodesPage Appendix B Installing the Windows OS Page Appendix C Installing Other Software Programs and Drivers Confi guring Supero Doctor Supero Doctor III Interface Display Screen-II Remote Control Page Disclaimer