SUPER MICRO Computer H8QGI+-F No Video, Memory Errors, Losing the System’s Setup Configuration

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H8QG6/i+-F Serverboard User's Manual

4.Turn the power switch on and off to test the system.

5.The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.

No Video

1.If the power is on but you have no video, remove all the add-on cards and cables.

2.Use the speaker to determine if any beep codes exist. Refer to Appendix A for details on beep codes.

NOTE

If you are a system integrator, VAR or OEM, a POST diagnostics card is recommended. For I/O port 80h codes, refer to App. B.

Memory Errors

1.Make sure that the DIMM modules are properly and fully installed.

2.You should be using registered ECC DDR-3 memory (see next page). Also, it is recommended that you use the same memory type and speed for all DIMMs in the system. See Section 2-4 for memory details.

3.Check for bad DIMM modules or slots by swapping modules between slots and noting the results.

4.Check the power supply voltage 115V/230V switch.

Losing the System’s Setup Configuration

1.Make sure that you are using a high quality power supply. A poor quality power supply may cause the system to lose the CMOS setup information. Refer to Section 1-6 for details on recommended power supplies.

2.The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.

3.If the above steps do not fix the setup configuration problem, contact your vendor for repairs.

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Contents Super Page About This Manual Manual OrganizationH8QG6/i+-F Serverboard User’s Manual Table of Contents Sgpio Troubleshooting Viii Checklist OverviewContacting Supermicro HeadquartersEurope Asia-PacificH8QG6+-F Image H8QG6/i+-F Motherboard Layout Jumper Description Default Setting H8QG6/i+-F Quick ReferenceConnector Description Motherboard Features MemoryChipset Expansion SlotsAcpi Features DimensionsOnboard I/O OtherAMD SR5690/SP5100 Chipset System Block Diagram Chipset Overview PC Health MonitoringAMD SR5690/SP5100 Chipsets HyperTransport TechnologyPower Configuration Settings Super I/O Power SupplyWake-On-LAN WOL Page H8QG6/i+-F Serverboard User’s Manual Page Processor and Heatsink Installation Installation ProcedureInstalling the Heatsinks Installing Memory Mounting the Motherboard into a ChassisMaximum Memory Memory SupportTop View of DDR3 Slot Per Channel Dimm Populations Options # Dimms CPUPossible System Memory Allocation & Availability Installing a PCI Expansion Card PCI Expansion CardsI/O Port and Control Panel Connections Front Control PanelConnector Definitions Power ConnectorsPwon Connector HDD/FP UID SwitchReset Connector Overheat OH/Fan Fail/PWR Fail/UIDVideo Connector Compact Flash Card PWR ConnectorUniversal Serial Bus Ports USB HeadersSerial Ports Fan HeadersWake-On-LAN Power I2C SMBus HeaderATX PS/2 Keyboard and PS/2 Mouse Ports Chassis IntrusionOverheat LED Power LED/SpeakerUnit Identifier Button Trusted Platform Module Header JTPM1Jumper Settings VGA Enable/DisableExplanation of Jumpers Cmos ClearWatch Dog Enable/Disable LAN1/2 Enable/DisableSAS Enable/Disable I2C to PCI-Express SlotUSB Wake-Up BMC JumperLAN1/LAN2 LEDs Onboard IndicatorsDedicated Ipmi LAN LEDs Sata Ports SAS and Sata Drive ConnectionsSAS Ports H8QG6+-F Only Enabling Sata RAID Installing the OS/SATA DriverSerial ATA Sata Enabling Sata RAID in the Bios Bios Setup ScreenUsing the Adaptec RAID Utility Installing the RAID Driver During OS InstallationInstalling Drivers Driver/Tool Installation Display ScreenSupero Doctor Supero Doctor III Interface Display Screen Remote Control Page Before Power On Troubleshooting ProceduresNo Power Losing the System’s Setup Configuration Memory ErrorsNo Video Technical Support Procedures Frequently Asked QuestionsQuestion How do I update my BIOS? Question What type of memory does my motherboard support?Returning Merchandise for Service Question Whats on the CD that came with my motherboard?Starting the Setup Utility IntroductionMain Menu Advanced Settings MenuCPU Configuration IDE Configuration Primary/Secondary/Third IDE Master/SlaveDMA Mode IDE Detect Timeout SecA.R.T Bit Data TransferSuperI/O Configuration Acpi Configuration Advanced Acpi ConfigurationIpmi Configuration View BMC System Event LogSet LAN Configuration IP AddressMPS Configuration PCI Express ConfigurationSubnet Mask Gateway AddressRemote Access Configuration USB Configuration USB Mass Storage Device ConfigurationPCI/PNP Settings Menu System Health MonitorSystem Fan Monitor Fan Speed Control ModesIRQ3 ~ IRQ15 Settings DMA Channel 0 ~ DMA Channel 7 SettingsAllocate IRQ to PCI VGA Pallette SnoopingBoot Settings Menu Bios Settings ConfigurationSecurity Settings Menu Chipset Settings Menu NorthBridge Configuration Memory ConfigurationECC Configuration Dram Timing Configuration SouthBridge Configuration SB Debug ConfigurationSata Port 0 ~ Port 5 Mode Sata IDE Combined ModePower Saving Features SATA-IDE Ports Auto Clk CtrlPort 02 ~ Port 13 Features RD890 Configuration PCI Express ConfigurationNB-SB Port Features GPP1 ~ GPP3b Core SettingsSB Core Setting Hyper Transport Configuration Exit Menu Debug OptionLoad Optimal Defaults Load Fail-Safe DefaultsH8QG6/i+-F Serverboard User’s Manual Appendix a Bios Error Beep Codes Amibios Error Beep CodesH8QG6/i+-F Serverboard User’s Manual Appendix B Bios Post Checkpoint Codes Uncompressed Initialization CodesBootblock Recovery Codes Uncompressed Initialization Codes H8DGU-F Serverboard User’s Manual Appendix B Bios Post Checkpoint Codes H8DGU-F Serverboard User’s Manual