SMC Networks SMCWHSG44-G manual Wireless Settings Problems, Other Problems

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B-2: Wireless Settings Problems

•The wireless client computer cannot associate with an SMCWHSG44-G.

•Is the wireless client set in infrastructure mode?

•Check the operating mode of the WLAN NIC.

•Is the SSID of the WLAN NIC identical to that of the prospective SMCWHSG44-G?

•Check the SSID setting of the WLAN NIC and of the SMCWHSG44-G.

•Is the Security functionality of the prospective SMCWHSG44-G enabled?

•Make appropriate Security settings of the client computer to match those of the SMCWHSG44-G.

•Is the prospective SMCWHSG44-G within range of wireless communication?

•Check the signal strength and link quality sensed by the WLAN NIC.

B-3: Other Problems

•My SMCWHSG44-G stops working and does not respond to Web management requests.

•The firmware of the SMCWHSG44-G may be stuck in an incorrect state.

•Unplug the power connector from the power jack, and then re-plug the connector to restart the SMCWHSG44-G.

•Contact our technical support representatives to report this problem, If this happens after a failed firmware upgrade process, the firmware of the SMCWHSG44-G may have been corrupted.

•If the SMCWHSG44-G still does not work after restarting, there may be hardware component failures in the SMCWHSG44-G.

•Contact our technical support representatives for repair.

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Contents SMCWHSG44-G Page Copyright TrademarksLimited Warranty Page Federal Communication Commission Interference Statement FCC Radiation Exposure StatementIndustry Canada Class B EC Conformance Declaration Safety Compliance Power Cord SafetySchuko Page Wichtige Sicherheitshinweise Germany Schuko Page Table of Contents System Page SMCWHSG44-G SMCWHS-POS Introduction Overview Features User Authentication, Authorization, and Accounting AAAIeee 802.11b/g Compliant Wireless Operation Internet Connection Sharing Network Security Firmware Tools Package Checklist LED DefinitionRear Panel Selecting a Power Supply Method POE enabled LAN Port PositionMounting the SMCWHSG44-G on a Wall Preparing for Configuration Changing the TCP/IP Settings of the Managing ComputerConfiguring the SMCWHSG44-G Entering the PasswordSetup Wizard Selecting an Operational Mode HomePage Router with a DHCP-Based DSL/Cable Connection Router with a Static-IP DSL/Cable ConnectionRouter with Multiple DSL/Cable Connections Setup Wizard Configuring Dhcp Server Settings Setup Wizard Configuring Ieee 802.11 SettingsConfiguring User Authentication Settings Web RedirectionLocal Authentication Sever Authentication protocolPage How to Setup the Mini-POS Ticket Printer Account Table ListIeee Configuring Radius Settings Radius Settings Allowable Authentication ModesSetting up Client Computers Deploying the SMCWHSG44-GConfiguring Ieee 802.11-Related Settings To establish a wireless link to an APConfiguring TCP/IP-Related Settings Page Authentication Success Overview Menu StructureLogout Page Save, Save & Restart, and Cancel Commands Home and Refresh CommandsStatus Associated Wireless Clients Authenticated Users Account TableSession List Managed LAN DevicesSpecifying Operational Mode SystemChanging Password Managing FirmwareBacking up and Restoring Configuration Settings by Http To upgrade firmware of the SMCWHSG44-G by HttpUpgrading Firmware by Http To upgrade firmware of the SMCWHSG44-G by Tftp Upgrading Firmware by TftpBacking up and Restoring Configuration Settings by Tftp To back up configuration of the SMCWHSG44-G by TftpTo restore configuration of the SMCWHSG44-G by Tftp Resetting Configuration to Factory Defaults Configuring TCP/IP Related Settings AddressTime Zone Router with a DHCP-Based DSL/Cable Connection Router with a Static-IP DSL/Cable Connection DNS DNS Proxy Host Address Resolution NAT BasicTo expose preset internal servers Virtual Server MappingsDhcp Server Dhcp Server Basic Ii. Static Dhcp MappingsDhcp Relay Load BalancingTo always assign an IP address to a specific Dhcp client Zero Client Reconfiguration Configuring Ieee 802.11-Related Settings Wireless BasicWireless Distribution System Wireless Distribution System Settings To enable a WDS linkSecurity Network Topology Containing a LoopPage MAC-Address-Based Access Control MAC-Address-Based Access Control SettingsTo deny wireless clients access to the wireless network To grant wireless clients access to the wireless networkIeee 802.1x/RADIUS Ieee 802.1x/RADIUS Settings Configuring Authentication Settings AAA Basic Default Authentication Failure Warning Unrestricted Clients To specify an uncontrolled computer by MAC addressWalled Garden Radius BasicRobustness Authentication Session Control Log-On Page Customization SettingsAuthentication Success Page Customization Settings Advertisement Links Settings DdnsIcmp TCP UDP Vlan FirewallTo set a rule for packet filtering URL Filters Management BasicTo block Http traffic to an unwelcome Web site UPnP System LogAccess Rules SnmpUnrestricted Host MAC Address Settings LAN Device ManagementExample for LAN Device Management To specify a LAN device to manageDefault Settings Appendix aLED Definitions TCP/IP Setting Problems Page Wireless Settings Problems Other ProblemsAppendix C Distances and Data Rates Configuration and Management Network ConfigurationTransmission output Power StandardsKeypad Basic Service Set BSS Access PointAuthentication Ad HocExtensible Authentication Protocol EAP Dynamic Host Configuration Protocol DhcpExtended Service Set ESS EncryptionInfrastructure Inter Access Point Protocol IappPower over Ethernet PoE Local Area Network LANWi-Fi Protected Access Service Set Identifier SsidWireless Distribution System WDS Session KeyWired Equivalent Privacy WEP WPA Pre-shared Key PSKPage For Technical SUPPORT, Call