Seagate ST98823AB Seagate Technology support services, Internet MySeagate Reseller.seagate.com

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5.0Seagate Technology support services

Online services

Internet

www.seagate.com for information about Seagate products and services. Worldwide support is available 24 hours daily by e-mail for your questions.

Presales Support: www.seagate.com/support/email/email_presales.html or Presales@Seagate.com

Technical Support: www.seagate.com/support/email/email_disc_support.html or DiscSupport@Seagate.com

mySeagate

my.seagate.com is the industry’s first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to man- age their Seagate account functions. Submit pricing requests, orders and returns through a single, password- protected Web interface—anytime, anywhere in the world.

reseller.seagate.com

reseller.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to reseller.seagate.com, any time, from anywhere in the world.

Automated phone services

SeaFONE® (1-800-SEAGATE)is the Seagate toll-free number (1-800-732-4283) to access our automated directory assistance for Seagate Service Center support options. International callers can reach this service by dialing +1-405-324-4770.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as drive availability and compatibility.

Technical Support

If you need help installing your drive, consult your system's documentation or contact the dealer's support ser- vices department for assistance specific to your system. Seagate technical support is also available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration informa- tion and your drive’s “ST” model number available.

SeaTDD(+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Momentus 5400.2 Blade Server Product Manual, Rev. B

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Contents ST9120821AB ST9100824AB ST98823AB ST96812AB ST94813AB Momentus5400.2 Blade ServerPage Contents Momentus 5400.2 Blade Server Product Manual, Rev. B List of Figures Momentus 5400.2 Blade Server Product Manual, Rev. B Momentus 5400.2 Pata disc drive IntroductionMomentus 5400.2 Blade Server Product Manual, Rev. B Specifications Drive specificationsSpecification summary Specifications Physical organization Default logical geometryLBA mode Formatted capacityRecording and interface technology Physical characteristicsTechnology Specification Time to ready Typical Max @ 25C Seek timeTime to ready Typical seek times msec Read WritePower specifications Voltage tolerance Typical current profileConducted noise Environmental specifications Vibration ShockOperating shock Nonoperating shockElectromagnetic immunity AcousticsElectromagnetic immunity Drive level acousticsAgency certification Safety certificationMeasurement type Specification ReliabilityFCC verification Korean RRLAustralian C-Tick N176 European Union Restriction of Hazardous Substances RoHS Environmental protectionCorrosive environment Momentus 5400.2 Blade Server Product Manual, Rev. B Handling and static discharge precautions Configuring and mounting the driveCable-select option Jumper settingsMaster/slave configuration Drive mounting Mounting dimensions-top, side and end viewMomentus 5400.2 Blade Server Product Manual, Rev. B Cable Connector Conductor Contact Signal Name ATA interface signals and connector pinsConnector signals Connector Cable Signal Name Contact ConductorCommand name Command code in hex ATA-standard commands Supported ATA commandsSupported commands ATA-standard security commands Command name Command code in hexATA-standard power-management commands Supported commands Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit WordFeatures register values Set Features commandTechnical Support Seagate Technology support servicesInternet MySeagate Reseller.seagate.com Presales SupportData Recovery Services Warranty ServiceData Recovery Services Authorized Service Centers Toll-free support numbers FAX services-All Europe toll callCall center Presales and Technical Support Warranty Service Asia/Pacific support services Publication feedback survey Momentus 5400.2 Blade Server Product Manual, Rev. B Numerics IndexPage TMR Momentus 5400.2 Blade Server Product Manual, Rev. B Page Seagate Technology LLC