Seagate ST100824AB, ST98823AB, ST94813AB, ST96812AB, ST9120821AB manual Asia/Pacific support services

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Asia/Pacific support services

For Asia/Pacific presales and technical support, dial the toll-free number for your specific location. The Asia/ Pacific toll-free numbers are available from 6:00 A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian East- ern time) Monday through Friday, except as noted. If your location is not listed here, direct dial one of our tech- nical support locations.

Warranty service is available from 9:00 A.M. to 6:00 P.M. April through October, and 10:00 A.M. to 7:00 P.M. November through March (Australian Eastern time) Monday through Friday.

Seagate Service Centers

Call center	Toll-free	Direct dial	FAX
Australia	1800-14-7201	—	—
China (Mandarin)1, 4	800-810-9668	+86-10-6225-5336	—
Hong Kong	800-90-0474	—	—
Hong Kong (Cantonese)1, 4	001-800-0830-1730	—	—
India2, 4	1-600-180-1104	—	—
Indonesia	001-803-1-003-2165	—	—
Japan3, 4	0034 800 400 554	—	—
Korea3, 4	007 98 8521 7635	—	—
Malaysia	1-800-80-2335	—	—
New Zealand	0800-443988	—	—
Singapore	800-1101-150	—	+65-6488-7525
Taiwan (Mandarin)1, 4	00-800-0830-1730	—	—
Thailand	001-800-11-0032165	—	—

Customer Service Operations

Warranty Service

Call center	Toll-free	Direct dial	FAX
Asia/Pacific	—	+65-6485-3595	+65-6485-4860
Australia	1800-12-9277	—	—
India4	—	+91-44-821-6164	+91-44-827-2461

1Hours of operation are 8:30 A.M. to 5:30 P.M., Monday through Friday (Australian Western time). 2Hours of operation are 9:00 A.M. to 6:00 P.M., Monday through Saturday.

3Hours of operation are 9:30 A.M. to 6:30 P.M., Monday through Friday.

4Authorized Service Center

32	Momentus 5400.2 Blade Server Product Manual, Rev. B

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Contents Momentus5400.2 Blade Server ST9120821AB ST9100824AB ST98823AB ST96812AB ST94813ABPage Contents Momentus 5400.2 Blade Server Product Manual, Rev. B List of Figures Momentus 5400.2 Blade Server Product Manual, Rev. B Introduction Momentus 5400.2 Pata disc driveMomentus 5400.2 Blade Server Product Manual, Rev. B Specifications Drive specificationsSpecification summary Specifications Formatted capacity Default logical geometryLBA mode Physical organizationRecording and interface technology Physical characteristicsTechnology Specification Typical seek times msec Read Write Seek timeTime to ready Time to ready Typical Max @ 25CPower specifications Voltage tolerance Typical current profileConducted noise Environmental specifications Nonoperating shock ShockOperating shock VibrationDrive level acoustics AcousticsElectromagnetic immunity Electromagnetic immunityReliability Safety certificationMeasurement type Specification Agency certificationFCC verification Korean RRLAustralian C-Tick N176 European Union Restriction of Hazardous Substances RoHS Environmental protectionCorrosive environment Momentus 5400.2 Blade Server Product Manual, Rev. B Configuring and mounting the drive Handling and static discharge precautionsCable-select option Jumper settingsMaster/slave configuration Mounting dimensions-top, side and end view Drive mountingMomentus 5400.2 Blade Server Product Manual, Rev. B Connector Cable Signal Name Contact Conductor ATA interface signals and connector pinsConnector signals Cable Connector Conductor Contact Signal NameCommand name Command code in hex ATA-standard commands Supported ATA commandsSupported commands ATA-standard security commands Command name Command code in hexATA-standard power-management commands Supported commands Identify Device command Word Description ValueXx07H Description if bit is set to Bit Word Bit WordSet Features command Features register valuesPresales Support Seagate Technology support servicesInternet MySeagate Reseller.seagate.com Technical SupportData Recovery Services Warranty ServiceData Recovery Services Authorized Service Centers Toll-free support numbers FAX services-All Europe toll callCall center Presales and Technical Support Warranty Service Asia/Pacific support services Publication feedback survey Momentus 5400.2 Blade Server Product Manual, Rev. B Index NumericsPage TMR Momentus 5400.2 Blade Server Product Manual, Rev. B Page Seagate Technology LLC