Seagate ST31000533CS manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate war- ranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery ser- vices labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx.

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. See www.seagate.com for the service center near you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support

 

 

Call Center

Toll-free

Direct dial

 

USA, Canada,

 

 

 

and Mexico

1-800-SEAGATE

+1-405-324-4700

 

Data Recovery Services

 

 

 

Call Center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-0143

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

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Pipeline HD Pro Serial ATA Product Manual, Rev. C

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Contents Pipeline HD Pro Serial ATA ST31000533CSRevision history Revision Date Sheets affected or commentsContents Pipeline HD Pro Serial ATA Product Manual, Rev. C List of Figures Page Introduction About the Serial ATA interface Drive specifications Drive specifications summary for 1000 Gbyte models Will display the warranty information for your drive Formatted capacity Default logical geometryLBA mode Recording and interface technologyStart/stop times Physical characteristicsSeek time Typical seek times msec Read WritePower specifications Idle mode Power-management modesActive mode Sleep modeEnvironmental specifications Operating vibration Nonoperating shock GB modelsVibration Nonoperating vibrationFluid Dynamic Bearing FDB motor acoustics AcousticsElectromagnetic immunity Test for Prominent Discrete Tones PDTsAgency certification Safety certificationReliability Electromagnetic compatibilityFCC verification Korean RRLAustralian C-Tick N176 Environmental protection Corrosive environmentPipeline HD Pro Serial ATA Product Manual, Rev. C Configuring and mounting the drive Handling and static-discharge precautionsConfiguring the drive Serial ATA cables and connectorsMounting dimensions 1000 GB models Drive mountingPipeline HD Pro Serial ATA Product Manual, Rev. C Serial ATA Sata interface Hot-Plug compatibilitySignal Serial ATA device plug connector pin definitionsSerial ATA connector pin definitions Pin Function DefinitionCommand name Command code in hex Supported ATA commandsSupported ATA commands F4H Identify Device command Word Description ValueXx07H Description if bit is set to Bit Word Bit WordWord Set Features command Set Features command valuesCode in features register A.R.T. command 3 S.M.A.R.T. commandsA.R.T. commands Technical Support Seagate Technology support servicesPresales Support Data Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index ITE Page Pipeline HD Pro Serial ATA Product Manual, Rev. C Page Disc Drive, Scotts Valley, California 95066-4544, USA