Seagate ST31000533CS Seagate Technology support services, Presales Support, Technical Support

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5.0Seagate Technology support services

Online services

Internet

For information regarding Seagate products and services, visit www.seagate.com.

Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to man- age their Seagate account functions. Submit pricing requests, orders and returns through a single, password- protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the ben- efits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Global Customer Support

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your "ST" model/product number available.

Pipeline HD Pro Serial ATA Product Manual, Rev. C

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Contents ST31000533CS Pipeline HD Pro Serial ATARevision Date Sheets affected or comments Revision historyContents Pipeline HD Pro Serial ATA Product Manual, Rev. C List of Figures Page Introduction About the Serial ATA interface Drive specifications Drive specifications summary for 1000 Gbyte models Will display the warranty information for your drive LBA mode Default logical geometryFormatted capacity Recording and interface technologySeek time Physical characteristicsStart/stop times Typical seek times msec Read WritePower specifications Active mode Power-management modesIdle mode Sleep modeEnvironmental specifications Vibration Nonoperating shock GB modelsOperating vibration Nonoperating vibrationElectromagnetic immunity AcousticsFluid Dynamic Bearing FDB motor acoustics Test for Prominent Discrete Tones PDTsReliability Safety certificationAgency certification Electromagnetic compatibilityAustralian C-Tick N176 Korean RRLFCC verification Corrosive environment Environmental protectionPipeline HD Pro Serial ATA Product Manual, Rev. C Handling and static-discharge precautions Configuring and mounting the driveSerial ATA cables and connectors Configuring the driveDrive mounting Mounting dimensions 1000 GB modelsPipeline HD Pro Serial ATA Product Manual, Rev. C Hot-Plug compatibility Serial ATA Sata interfaceSerial ATA connector pin definitions Serial ATA device plug connector pin definitionsSignal Pin Function DefinitionSupported ATA commands Supported ATA commandsCommand name Command code in hex F4H Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit WordWord Set Features command values Set Features commandA.R.T. commands 3 S.M.A.R.T. commandsCode in features register A.R.T. command Presales Support Seagate Technology support servicesTechnical Support Data Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Index ITE Page Pipeline HD Pro Serial ATA Product Manual, Rev. C Page Disc Drive, Scotts Valley, California 95066-4544, USA
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