Seagate ST9120315ASG Seagate Technology support services, Presales Support, Technical Support

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5.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com.

Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to man- age their Seagate account functions. Submit pricing requests, orders and returns through a single, password- protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the ben- efits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Global Customer Support

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your "ST" model/product number available.

Momentus 5400.6 SATA Product Manual, Rev. E

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Contents Momentus 5400.6 Sata Page Contents Momentus 5400.6 Sata Product Manual, Rev. E List of Figures Page Introduction About the Serial ATA interface Drive specifications for 500, 400 and 320 GB models Drive specificationsSpecification summary table Revision 2.6 specification See notes after Table Drive specifications for 250 and 160 GB models Drive specifications for 250 and 160 GB models Drive specifications for 120 and 80 GB models Formatted capacity Formatted Guaranteed Bytes per Model Capacity SectorsLBA mode Default logical geometryPhysical organization Recording and interface technologySeek time Physical characteristicsStart/stop times Typical seek timesPower specifications Deferred spinup Typical current profileConducted noise Voltage tolerancePower management modes Power-management modesActive mode Idle modeEnvironmental specifications Operating shock ShockNonoperating shock VibrationAcoustics Drive A-weighted Sound Power Levels SWL, BAElectromagnetic immunity Test for Prominent Discrete Tones PDTsReliability Free Fall Protection featureMeasurement type Specification Agency certification Safety certificationElectromagnetic compatibility Korean RRLFCC verification Corrosive environment Environmental protectionEuropean Union Restriction of Hazardous Substances RoHS China Restriction of Hazardous Substances RoHS DirectiveHandling and static-discharge precautions Configuring and mounting the driveSerial ATA cables and connectors Configuring the driveTop cover stiffness/deflection Drive mountingMeasurements shown in are in inches Signal Serial ATA connector pin definitionsSerial ATA Sata interface Segment Pin Function DefinitionP10 Ground 2nd mate P11 Reserved Pin Function DefinitionCommand name Command code in hex ATA-standard commands Supported ATA commandsATA-standard security commands Command name Command code in hexWord Description Value Identify Device commandXxxxH Description if bit is set to Bit Momentus 5400.6 Sata Product Manual, Rev. E Set Features command values Set Features commandCode in features register A.R.T. command 3 S.M.A.R.T. commandsM.A.R.T. commands Technical Support Seagate Technology support servicesPresales Support Data Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index Page Page Momentus 5400.6 Sata Product Manual, Rev. E Page Seagate Technology LLC
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