Seagate ST973402SS Reliability and service, Seek errors, Interface errors, Preventive maintenance

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5.1.3Seek errors

A seek error is defined as a failure of the drive to position the heads to the addressed track. After detecting an initial seek error, the drive automatically performs an error recovery process. If the error recovery process fails, a seek positioning error (Error code = 15h or 02h) will be reported with a Hardware error (04h) in the Sense Key. Recoverable seek errors are specified at Less than 10 errors in 108 seeks. Unrecoverable seek errors (Sense Key = 04h) are classified as drive failures.

5.1.4Interface errors

An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port connected to the receiver. The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC error.

5.2Reliability and service

You can enhance the reliability of Savvio disc drives by ensuring that the drive receives adequate cooling. Sec- tion 6.0 provides temperature measurements and other information that may be used to enhance the service life of the drive. Section 8.2 provides recommended air-flow information.

5.2.1Annualized Failure Rate (AFR) and Mean Time Between Failure (MTBF)

The production disc drive shall achieve an AFR of 0.55% (MTBF of 1,600,000 hours) when operated in an environment that ensures the HDA case temperatures do not exceed the values specified in Section 6.4. Oper- ation at case temperatures outside the specifications in Section 6.4 may increase the product AFR (decrease the MTBF). The AFR (MTBF) is a population statistic not relevant to individual units.

The AFR (MTBF) specification is based on the following assumptions for Enterprise Storage System environ- ments:

•8,760 power-on hours per year.

•250 average on/off cycles per year.

•Operations at nominal voltages.

•Systems will provide adequate cooling exceeded. Temperatures outside the decrease the MTBF.

to ensure the case temperatures specified in Section 6.4 are not specifications in Section 6.4 will increase the product AFR and

5.2.2Preventive maintenance

No routine scheduled preventive maintenance is required.

5.2.3Hot plugging the drive

When a disc is powered on by switching the power or hot plugged, the drive runs a self test before attempting to communicate on its’ interfaces. When the self test completes successfully, the drive initiates a Link Reset starting with OOB. An attached device should respond to the link reset. If the link reset attempt fails, or any time the drive looses sync, the drive initiated link reset. The drive will initiate link reset once per second but alternates between port A and B. Therefore each port will attempt a link reset once per 2 seconds assuming both ports are out of sync..

If the self-test fails, the drive does not respond to link reset on the failing port.

Note. It is the responsibility of the systems integrator to assure that no temperature, energy, voltage haz- ard, or ESD potential hazard is presented during the hot connect/disconnect operation. Discharge the static electricity from the drive carrier prior to inserting it into the system.

Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to insure data integrity.

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Savvio 10K.2 SAS Product Manual, Rev. D

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Contents Savvio 10K.2 SAS ST9146802SS ST973402SSPage Contents Defect and error management InstallationSeagate Technology support services Interface requirementsList of Figures Savvio 10K.2 SAS disc drivePage Scope Savvio 10K.2 SAS disc driveSavvio 10K.2 SAS Product Manual, Rev. D Applicable standards and reference documentation StandardsElectromagnetic compatibility Electromagnetic susceptibilityElectromagnetic compliance Electromagnetic compliance for the European UnionAustralian C-Tick Korean MICReference documents European Union Restriction of Hazardous Substances RoHSSavvio 10K.2 SAS Product Manual, Rev. D General description Standard features Media descriptionPerformance Factory-installed accessories ReliabilityFormatted capacities Programmable drive capacityFactory-installed options Performance characteristics Internal drive characteristicsSeek performance characteristics Access timeFormat command execution time for 512-byte sectors minutes General performance characteristicsStart/stop time Prefetch/multi-segmented cache controlCache operation Caching write data Prefetch operationPage Savvio 10K.2 SAS Product Manual, Rev. D Reliability specifications Error ratesRecoverable Errors Unrecoverable ErrorsReliability and service Seek errorsInterface errors Preventive maintenance4 S.M.A.R.T Controlling S.M.A.R.TPerformance impact MillisecondsReporting control Determining ratePredictive failures Thermal monitorTemperature Log Page 0Dh Parameter Code Description Drive Self Test DSTDST failure definition ImplementationState of the drive prior to testing Invoking DSTShort and extended tests Short test Function Code 001bProduct warranty Log page entriesAbort ShippingProduct repair and return information Physical/electrical specifications AC power requirementsDC power requirements ST9146802SS DC power requirementsST973402SS DC power requirements General DC power requirement notesST973402SS Gbit mode Amps Power sequencing Conducted noise immunityCurrent profiles ST973402SS current profile Power dissipation ST9146802SS in 3 Gbit operationST973402SS in 3 Gbit operation Temperature Environmental limitsRelative humidity Effective altitude sea levelShock and vibration ShockPackage size Packaged/product weight Drop height Recommended mountingAir cleanliness VibrationCorrosive environment Acoustics Mechanical specifications Mounting configuration dimensionsSavvio 10K.2 SAS Product Manual, Rev. D Defect and error management Drive internal defects/errorsDrive error recovery procedures Page SAS system errors Background Media ScanMedia Pre-Scan Deferred Auto-ReallocationIdle Read After Write Installation Drive orientationCooling Air flowDrive mounting GroundingSavvio 10K.2 SAS Product Manual, Rev. D SAS features Interface requirementsDual port support Scsi commands supported Commands supported by Savvio SAS family driveCommand name Command code Supported Commands supported by Savvio SAS family drive Commands supported by Savvio SAS family drive Commands supported by Savvio SAS family drive Mode Sense data Inquiry dataSavvio inquiry data Bytes Data hexPage Mode Data Header 08 8b b9 98 00 00 02 Miscellaneous operating features and conditions Miscellaneous featuresSupported Feature or condition Miscellaneous statusSAS physical interface Datum B Section C C Section a a Physical characteristics Connector requirementsElectrical description Pin descriptionsSignal characteristics PowerSAS transmitters and receivers Ready LED OutLED drive signal Differential signalsGeneral interface characteristics Eye masks Eye masks overviewReceive eye mask Jitter tolerance masksPeak-to SinusoidalJitter Frequency in kHzTransmitter signal characteristics Signal characteristica Units GbpsReceiver signal characteristics Signal characteristic Units GbpsMaximum allowable jitter Gbps m, n Deterministic jitterqImpedance specifications Receiver jitter toleranceCompliant jitter test pattern Cjtpat Impedance requirements Sheet 1Transmitter characteristics Impedance requirements Sheet 2Electrical TxRx connections = -5,437dB Tctf Receiver characteristics ISI loss example at 1.5 GbpsSeagate Technology support services InternetPresales Support Technical SupportWarranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Index NumericsPage SAS See also cooling Page Seagate Technology LLC
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ST973402SS, ST9146802SS specifications

The Seagate ST973402SS and ST9146802SS are high-performance, enterprise-grade hard drives designed to meet the demanding needs of data-intensive applications. These drives are part of Seagate's Savvio and Barracuda product lines, aimed specifically at businesses and institutions requiring reliability, speed, and efficiency in storage solutions.

The ST973402SS is a 73GB, 2.5-inch hard drive, while the ST9146802SS offers a larger capacity of 146GB. Both models utilize a 10,000 RPM spindle speed, which significantly enhances their ability to handle fast data read and write operations. This speed ensures reduced latency and improved overall performance, making them ideal for environments where rapid access to data is crucial.

One of the standout features of these drives is their support for Serial Attached SCSI (SAS) interface. SAS technology provides a point-to-point connection, which allows for increased data transfer rates compared to traditional SATA drives. The ST973402SS and ST9146802SS are capable of transferring data at speeds of up to 600 MB/s, facilitating efficient data transfers in enterprise systems.

In terms of reliability, both models offer advanced features designed to improve data integrity and durability. They are built to withstand high workloads, with an annualized workload rate of up to 550 TB per year. This makes them well-suited for applications like databases and transactional storage, where sustained performance is required. Additionally, the drives feature Seagate’s PowerFit technology, which optimizes performance while minimizing power consumption.

To enhance data security, the drives come equipped with self-encrypting technology, ensuring that sensitive data is protected through hardware-based encryption. This is particularly important in environments where data breaches can lead to significant operational impacts.

The drives are also designed to operate efficiently in terms of thermal management, featuring robust heat dissipation capabilities. This helps to maintain optimal performance levels while prolonging the lifespan of the drives.

Overall, the Seagate ST973402SS and ST9146802SS are robust and reliable hard drives that cater to the needs of enterprise environments, combining high capacity, exceptional speed, advanced security features, and energy efficiency to help businesses maintain and manage large volumes of data effectively. With their proven performance and innovative technologies, these drives are well-equipped to support a wide range of applications in modern data centers.
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