Seagate ST9600104SS, ST9600204SS manual Reliability specifications, Error rates, Recoverable Errors

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5.0Reliability specifications

The following reliability specifications assume correct host and drive operational interface, including all inter- face timings, power supply voltages, environmental requirements and drive mounting constraints.

Seek error rate:

Less than 10 errors in 108 seeks

Read Error Rates1

 

Recovered Data

Less than 10 errors in 1012 bits transferred (OEM default settings)

Unrecovered Data

Less than 1 sector in 1016 bits transferred

Miscorrected Data

Less than 1 sector in 1021 bits transferred

Interface error rate:

Less than 1 error in 1012 bits transferred

Mean Time Between Failure (MTBF):

2,000,000 hours

Annualized Failure Rate (AFR):

0.44%

Preventive maintenance:

None required

1.Error rate specified with automatic retries and data correction with ECC enabled and all flaws reallocated.

5.1Error rates

The error rates stated in this manual assume the following:

The drive is operated in accordance with this manual using DC power as defined in paragraph 6.3, "DC power requirements."

Errors caused by host system failures are excluded from error rate computations.

Assume random data.

Default OEM error recovery settings are applied. This includes AWRE, ARRE, full read retries, full write retries and full retry time.

5.1.1Recoverable Errors

Recovereable errors are those detected and corrected by the drive, and do not require user intervention.

Recoverable Data errors will use Error Correction when needed.

Recovered Data error rate is determined using read bits transferred for recoverable errors occurring during a read, and using write bits transferred for recoverable errors occurring during a write.

5.1.2Unrecoverable Errors

An unrecoverable data error is defined as a failure of the drive to recover data from the media. These errors occur due to head/media or write problems. Unrecoverable data errors are only detected during read opera- tions, but not caused by the read. If an unrecoverable data error is detected, a MEDIUM ERROR (03h) in the Sense Key will be reported. Multiple unrecoverable data errors resulting from the same cause are treated as 1 error.

Savvio 10K.4 SAS Product Manual, Rev. A

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Contents Standard Models Self-Encrypting Drive Models ST9600204SSST9600104SS ST9450404SSST9450304SSRev. a 12/15/09 Initial release Revision historyContents Installation Defect and error managementAbout self-encrypting drives Interface requirementsSeagate Technology support services Savvio 10K.4 SAS Product Manual, Rev. a List of Figures Page Scope Standards Applicable standards and reference documentationElectromagnetic compatibility Electromagnetic susceptibilityElectromagnetic compliance for the European Union Electromagnetic complianceAustralian C-Tick Korean KCCEuropean Union Restriction of Hazardous Substances RoHS Reference documentsGeneral description Media description Standard featuresReliability PerformanceFormatted capacities Programmable drive capacityFactory-installed options Internal drive characteristics Performance characteristicsSeek performance characteristics Access time Start/stop time General performance characteristicsPrefetch/multi-segmented cache control Cache operationCaching write data Prefetch operation Error rates Reliability specificationsRecoverable Errors Unrecoverable ErrorsSeek errors Reliability and serviceInterface errors Preventive maintenance4 S.M.A.R.T Maximum processing delay Fully-enabled delayControlling S.M.A.R.T Performance impactTemperature Log Page 0Dh Parameter Code Description Predictive failuresThermal monitor Drive Self Test DST State of the drive prior to testingDST failure definition ImplementationShort test Function Code 001b Short and extended testsExtended test Function Code 010b Log page entriesProduct warranty ShippingProduct repair and return information Physical/electrical specifications PowerChoiceTM power managementPowerChoice modes DC power requirements AC power requirementsSavvio 10K.4 SAS Product Manual, Rev. a Page Page General DC power requirement notes Power sequencingConducted noise immunity Current profiles for 600GB models Current profilesCurrent profiles for 450GB models GB models in 3Gb operation Power dissipation600GB models in 6Gb operation 450GB models in 3Gb operation Temperature a. Operating Environmental limits450GB models in 6Gb operation Relative humidity Effective altitude sea level a. OperatingShock and vibration Shock Recommended mounting Air cleanliness Vibration a. Operating-normalCorrosive environment Acoustics Mounting configuration dimensions Mechanical specificationsAdmin SP Controlled accessAbout self-encrypting drives Data encryptionRandom number generator RNG Default passwordDrive locking Data bandsPower requirements Authenticated firmware downloadSupported commands Cryptographic eraseDefect and error management Drive internal defects/errorsDrive error recovery procedures SAS system errors Background Media Scan Media Pre-ScanDeferred Auto-Reallocation Idle Read After Write Drive orientation InstallationAir flow CoolingGrounding Drive mountingInterface requirements SAS featuresDual port support Supported commands Scsi commands supportedSupported commands Supported commands Supported commands Mode Sense data Inquiry dataSavvio inquiry data Page Mode Pages Mode Sense data for ST9600204SS and ST9600104SS drivesMode Sense values for ST9450404SS and ST9450304SS drives Miscellaneous operating features and conditions Miscellaneous featuresMiscellaneous status SAS physical interface Datum B Section C C Section a a Connector requirements Physical characteristicsElectrical description Pin descriptionsPower Signal characteristicsSAS transmitters and receivers Ready LED OutLED drive signal SAS-2 Specification complianceDifferential signals General interface characteristicsInternet Seagate Technology support servicesPresales Support Technical SupportWarranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dialFAX Numerics IndexKCC Msid Mtbf See also cooling Page Savvio 10K.4 SAS Product Manual, Rev. a Page Seagate Technology LLC
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