Seagate Lyrion Series manual Seagate Technology support services, Internet, Presales Support

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5.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD(+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Lyrion CE-ATA Product Manual, Rev. A

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Contents ST760211CA ST730212CA Lyrion Series CE-ATARevision Date Revision historyContents Lyrion CE-ATA Product Manual, Rev. a List of Figures Lyrion CE-ATA Product Manual, Rev. a Lyrion Series CE-ATA interface disc drive IntroductionDrive care DisclaimerOverview Drive specificationsSpecifications Drive specification ST760211CA ST730212CASpecifications Model Cylinders Heads Sectors Default logical geometryLBA mode addressing Formatted capacityTime to ready Physical characteristicsTechnology Specification Recording and interface technologyPower specifications Typical current profile DC powerPower Consumption at Average W Voltage tolerance Voltage tolerance including noise Conducted noisePower modes Heads Spindle Buffer Power-management modesActive mode Standby/Sleep modeEnvironmental specifications Vibration ShockOperating shock Nonoperating shockNonoperating sweep sine vibration Operating sweep sine vibrationOperating random vibration Operating random vibration profileCorrosive environment Nonoperating random vibrationNonoperating random vibration profile Electromagnetic immunity AcousticsElectromagnetic immunity Drive level acousticsReliability Measurement type SpecificationKorean RRL Safety certificationAgency certification Electromagnetic compatibilityFCC verification China Restriction of Hazardous Substances RoHS DirectivePage Lyrion CE-ATA Product Manual, Rev. a Handling and static discharge precautions Configuring and mounting the drivePage Lyrion Series mechanical dimensions-top, side and end view Drive installationMounting considerations Lyrion Series FPC dimensionsInterface description Interface signals and connector pinsWay ZIF CE-ATA interface connector signals Pin number Signal Name Definition Command Index Command Name Command Description Supported command set and features MMC command set Reduced ATA command set Supported commandsWord Description Value Identify Device commandIdentify Device commands Byte Name Detailed description Address Status and Control RegistersIndex Byte Address Name Description Technical Support Seagate Technology support servicesInternet Presales SupportData Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index Page Page Seagate Technology LLC