Seagate ST31000640SSIM manual Reliability and service, Seek errors, Interface errors

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5.1.3Seek errors

A seek error is defined as a failure of the drive to position the heads to the addressed track. After detecting an initial seek error, the drive automatically performs an error recovery process. If the error recovery process fails, a seek positioning error (Error code = 15h or 02h) will be reported with a Hardware error (04h) in the Sense Key. Recoverable seek errors are specified at Less than 10 errors in 108 seeks. Unrecoverable seek errors (Sense Key = 04h) are classified as drive failures.

5.1.4Interface errors

An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port connected to the receiver. The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC error.

5.2Reliability and service

You can enhance the reliability of disk drives by ensuring that the drive receives adequate cooling. Section 6.0 provides temperature measurements and other information that may be used to enhance the service life of the drive. Section 8.2 provides recommended air-flow information.

5.2.1Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF)

These drives shall achieve an AFR of 0.73% (MTBF of 1,200,000 hours) when operated in an environment that ensures the HDA case temperatures do not exceed the values specified in Section 6.4.1.

Operation at case temperatures outside the specifications in Section 6.4.1 may increase the AFR (decrease the MTBF).

AFR and MTBF statistics are population statistics that are not relevant to individual units. AFR and MTBF spec- ifications are based on the following assumptions for Enterprise Storage System environments:

•8,760 power-on hours per year

•250 average on/off cycles per year

•Operating at nominal voltages

•System provides adequate cooling to ensure the case temperatures specified in Section 6.4.1 are not exceeded.

5.2.2Preventive maintenance

No routine scheduled preventive maintenance is required.

5.2.3Hot plugging the drive

When a disk is powered on by switching the power or hot plugged, the drive runs a self test before attempting to communicate on its’ interfaces. When the self test completes successfully, the drive initiates a Link Reset starting with OOB. An attached device should respond to the link reset. If the link reset attempt fails, or any time the drive looses sync, the drive initiated link reset. The drive will initiate link reset once per second but alternates between port A and B. Therefore each port will attempt a link reset once per 2 seconds assuming both ports are out of sync.

If the self-test fails, the does not respond to link reset on the failing port.

Note. It is the responsibility of the systems integrator to assure that no temperature, energy, voltage haz- ard, or ESD potential hazard is presented during the hot connect/disconnect operation. Discharge the static electricity from the drive carrier prior to inserting it into the system.

Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to insure data integrity.

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Barracuda ES.2 SAS Product Manual, Rev. G

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Contents Barracuda ES.2 SAS ST31000640SS ST3750630SS ST3500620SSPage Physical/electrical specifications Performance characteristicsReliability specifications General descriptionInstallation Defect and error managementInterface requirements Seagate Technology Support Services Barracuda ES.2 SAS Product Manual, Rev Scope Barracuda ES.2 SAS Product Manual, Rev. G Electromagnetic compatibility Standards, compliance and reference documentsStandards Electromagnetic susceptibilityCompliance Reference documents Barracuda ES.2 SAS Product Manual, Rev. G General description Barracuda ES.2 drive illustrationPerformance Standard featuresMedia description ReliabilityFormatted capacities Factory-installed optionsProgrammable drive capacity Barracuda ES.2 SAS Product Manual, Rev. G Access time Performance characteristicsInternal drive characteristics Seek performanceGeneral performance characteristics Format command execution time minutesStart/stop time Cache operation Prefetch/multi-segmented cache controlCaching write data Prefetch operation Recoverable Errors Reliability specificationsError rates Unrecoverable ErrorsInterface errors Reliability and serviceSeek errors Preventive maintenancePerformance impact 4 S.M.A.R.TControlling S.M.A.R.T Reporting controlPredictive failures Temperature Log Page 0DhThermal monitor Implementation State of the drive prior to testingDST failure definition Invoking DSTExtended test Function Code 010b Product warrantyShort test Function Code 001b Log page entriesShipping Product repair and return informationBarracuda ES.2 SAS Product Manual, Rev. G DC power requirements Physical/electrical specificationsAC power requirements ST31000640SS DC power requirementsST3750630SS DC power requirements ST3500620SS DC power requirementsConducted noise immunity General DC power requirement notesPower sequencing Current profilesTypical ST31000640SS drive +5V and +12V current profiles Power dissipation Typical ST3500620SS drive +5V and +12V current profilesBarracuda ES.2 SAS Product Manual, Rev. G Temperature a. Operating Environmental limitsShock and vibration Relative humidityEffective altitude sea level a. Operating ShockPackage size Packaged/product weight Drop height Acoustics Air cleanlinessVibration a. Operating-normal Corrosive environmentSee Section Barracuda ES.2 SAS Product Manual, Rev. G Mechanical specifications Physical dimensionsDrive internal defects/errors Defect and error managementDrive error recovery procedures 108.29 Background Media Scan SAS system errorsMedia Pre-Scan Deferred Auto-Reallocation Idle Read After WriteInstallation Drive orientationCooling Air flowDrive mounting GroundingBarracuda ES.2 SAS Product Manual, Rev. G SAS features Interface requirementsDual port support Commands supported by Barracuda ES.2 SAS family drives Scsi commands supportedCommand name Command code Supported Commands supported by Barracuda ES.2 SAS family drives Commands supported by Barracuda ES.2 SAS family drives Commands supported by Barracuda ES.2 SAS family drives Inquiry data Mode Sense dataBarracuda ES.2 SAS inquiry data Bytes Data hex Page 2.1 ST31000640SS Mode Sense data Mode Pages2.2 ST3750630SS Mode Sense data 2.3 ST3500620SS Mode Sense data Supported Feature or condition Miscellaneous operating features and conditionsMiscellaneous features Miscellaneous statusSAS physical interface Datum B Physical characteristics Connector requirementsPin descriptions Pin Signal name Signal typeElectrical description SAS pin descriptionsSAS transmitters and receivers Signal characteristicsPower Ready LED OutGeneral interface characteristics LED drive signalDifferential signals Eye masks Eye masks overviewAbsolute amplitude Receive eye maskJitter tolerance masks Normalized time in UIJitter Peak-toSinusoidal Frequency in kHzTransmitter signal characteristics Signal characteristica Units GbpsMaximum allowable jitter Receiver signal characteristicsSignal characteristic Units Gbps Gbps m, n Deterministic jitterqCompliant jitter test pattern Cjtpat Impedance specificationsReceiver jitter tolerance Impedance requirements Sheet 1Impedance requirements Sheet 2 Transmitter characteristicsElectrical TxRx connections = -5,437dB Shows the zero-length test load Receiver characteristics Barracuda ES.2 SAS Product Manual, Rev. G
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