Seagate ST39205LW/LC Performance impact, Reporting control, Determining rate, Predictive failures

Page 28

18

Cheetah 36XL Product Manual, Rev. E

The process of measuring off-line attributes and saving data can be forced by the RTZ command. Forcing S.M.A.R.T. will reset the timer so that the next scheduled interrupt will be two hours.

The drive can be interrogated by the host to determine the time remaining before the next scheduled measure- ment and data logging process will occur. This is accomplished by a log sense command to log page 0x3E. The purpose is to allow the customer to control when S.M.A.R.T. interruptions occur. As described above, forc- ing S.M.A.R.T by the Rezero Unit command will reset the timer.

Performance impact

S.M.A.R.T. attribute data will be saved to the disc for the purpose of recreating the events that caused a predic- tive failure. The drive will measure and save parameters once every two hours subject to an idle period on the SCSI bus. The process of measuring off-line attribute data and saving data to the disc is uninterruptable and the maximum delay is summarized below:

Maximum processing delay

 

On-line only delay

Fully enabled delay

DEXCPT = 0, PERF = 1

DEXCPT = 0, PERF = 0

S.M.A.R.T. delay times ST336705: 150 ms

ST336705: 270 ms

ST318405: 100 ms

ST318405: 190 ms

ST39205: 70 ms

ST39205: 130 ms

Reporting control

Reporting is controlled in the Informational Exceptions Control Page (1Ch). Subject to the reporting method, the firmware will issue a 01-5D00 sense code to the host. The error code is preserved through bus resets and power cycles.

Determining rate

S.M.A.R.T. monitors the rate at which errors occur and signals a predictive failure if the rate of degraded error rate increases to an unacceptable level. To determine rate, error events are logged and compared to the num- ber of total operations for a given attribute. The interval defines the number of operations over which to mea- sure the rate. The counter that keeps track of the current number of operations is referred to as the Interval Counter.

S.M.A.R.T. measures error rate, hence for each attribute the occurrence of an error is recorded. A counter keeps track of the number of errors for the current interval. This counter is referred to as the Failure Counter.

Error rate is simply the number of errors per operation. The algorithm that S.M.A.R.T. uses to record rates of error is to set thresholds for the number of errors and the interval. If the number of errors exceeds the threshold before the interval expires, then the error rate is considered to be unacceptable. If the number of errors does not exceed the threshold before the interval expires, then the error rate is considered to be acceptable. In either case, the interval and failure counters are reset and the process starts over.

Predictive failures

S.M.A.R.T. signals predictive failures when the drive is performing unacceptably for a period of time. The firm- ware keeps a running count of the number of times the error rate for each attribute is unacceptable. To accom- plish this, a counter is incremented whenever the error rate is unacceptable and decremented (not to exceed zero) whenever the error rate is acceptable. Should the counter continually be incremented such that it reaches the predictive threshold, a predictive failure is signaled. This counter is referred to as the Failure History Counter. There is a separate Failure History Counter for each attribute.

5.2.8Drive Self Test (DST)

Drive Self Test (DST) is a technology designed to recognize drive fault conditions that qualify the drive as a failed unit. DST validates the functionality of the drive at a system level.

Image 28
Contents Cheetah 36XL Family ST336705LW/LC ST318405LW/LC ST39205LW/LC Page Cheetah 36XL Family ST336705LW/LC ST318405LW/LC ST39205LW/LC Page Revision status summary sheet Revision Date Writer/Engineer Sheets AffectedPage Contents Defect and error management InstallationSeagate Technology support services Interface requirementsList of Figures Cheetah 36XL Product Manual, Rev. E ViiPage Scope Cheetah 36XL family drive ST336705LC shownCheetah 36XL Product Manual, Rev. E Applicable standards and reference documentation Korean MIC Australian C-TickTaiwanese Bsmi General description Cheetah 36XL family drive Cheetah 36XL Product Manual, Rev. E Standard features Media characteristicsPerformance ReliabilityFactory installed accessories Options factory installedFormatted capacities Programmable drive capacityPerformance characteristics Start/stop time Ultra2 Scsi Ultra160 ScsiPrefetch/multi-segmented cache control Cache operation Caching write dataPrefetch operation Cheetah 36XL Product Manual, Rev. E Cheetah 36XL Product Manual, Rev. E Reliability specifications Reliability and service Preventive maintenanceService life Service philosophy7 S.M.A.R.T Controlling S.M.A.R.TPerformance impact Reporting controlDetermining rate Predictive failuresState of the drive prior to testing DST Failure DefinitionImplementation Invoking DSTProduct warranty Short test Function Code 001bExtended test Function Code 010b Log page entriesProduct repair and return information Cheetah 36XL Product Manual, Rev. E AC power requirements Physical/electrical specificationsDC power requirements Conducted noise immunity Power sequencing3 12 V Current profile Typical ST336705 drive +12 V current profile Typical ST39205 drive +12 V current profile TypicalST318405 drive +5 V current profile Power dissipation ST336705 Cheetah 36XL Product Manual, Rev. E ST318405 Os per SecondST39205 TemperatureEnvironmental limits Relative humidity Effective altitude sea levelShock and vibration ShockPackage size Packaged/product weight Drop height Recommended mounting Vibration Air cleanlinessAcoustics LW mounting configuration dimensions LC mounting configuration dimensions Drive error recovery procedures Defect and error managementDrive internal defects Scsi systems errors Installation Configure drive optionsFormatting Drive ID/option select headerDo not install jumpers retain cover J5 jumper header on LW model only J2 option select header Cheetah 36XL Product Manual, Rev. E Function description Does not apply to LC modelsDrive orientation CoolingDrive mounting GroundingInterface requirements Scsi interface messages supportedScsi interface commands supported Cheetah 36XL Product Manual, Rev. E Commands supported by Cheetah 36XL family drive Mode Sense data Inquiry Vital Product dataCheetah 36XL Product Manual, Rev. E Mode Sense Data Cheetah 36XL Product Manual, Rev. E Mode sense data, ST318405 values Bytes Cheetah 36XL Product Manual, Rev. E Mode sense data, ST39205 values Bytes Cheetah 36XL Product Manual, Rev. E Condition/features supported 2 REQ/ACK offset DC cable and connectorPhysical interface Pin Power Scsi interface physical description Scsi interface cable requirementsMating connectors Mating connectors for LW model drivesMating connectors for LC model drives ST336705LC, ST318405LC and ST39205LCRight-angle to Pcba connectors Scsi IDNonshielded 68 pin Scsi device connector used on LW drives Nonshielded 80 pin Scsi SCA-2 connector, used on LC drives GND +DBP1 Charge 68Cheetah 36XL Product Manual, Rev. E Electrical description Multimode signalsMultimode-SE and LVD alternatives Output characteristics Input characteristicsGeneral cable characteristics Terminator requirements Terminator power LW drivesLow voltage differential I/O circuits LC drivesDisc drive Scsi timing Drive activity remote LED signal status Cheetah 36XL Product Manual, Rev. E Seagate Technology support services Online Services Automated ServicesPresales Support Technical SupportUSA/Canada/Latin America Support Services Customer Service CSOEuropean Support Services Asia/Pacific Support Services Africa/Middle East Support ServicesCall Center Toll-free Direct dial Cheetah 36XL Product Manual, Rev. E Index Symbols Cheetah 36XL Product Manual, Rev. E LED PCB System chassis Page