Seagate ST36421A, ST32112A manual Customer Service CSO, Warranty repair, Authorized service centers

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Medalist 8421, 6421, 4311 and 2112, Rev. A

 

 

 

Customer Service (CSO)

Warranty repair

Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System Integrator custom- ers should contact their Seagate service center representative for warranty information. Other customers should contact their place of purchase.

Authorized service centers

If your live outside the US, you can contact an Authorized ser- vice center for service or repair.

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Contents Installation Guide Page Contents Medalist 8421, 6421, 4311 and 2112, Rev. a Easiest way to install your drive What you need Before you beginHandling precautions To configure the drive as a master or one drive only Master/slave jumpersMaster and slave jumper settings Attaching cables and mounting the drive Attaching the cablesMounting screws Cable connectors Configuring your computer To configure your computer’s BiosBios Settings Drive Model Cylinders Heads RecommendationMbyte limit Addressing drive-capacity limitationsGbtye limit Bios upgrades One-drive system Preparing your drive for useTwo-drive system Installation using Disk Manager Windows 95 or Windows 98 Installation Standard DOS installation Drive partitioningDrive formatting Non-ATA compatible slave jumper Additional installation optionsCable-select jumper Advanced Disk Manager options Booting from a disketteDisk Manger online manual Supported operating systems Removing the Dynamic Drive OverlaySelect Uninstall Disk Manager Follow these instructions to remove a DDO from a driveTroubleshooting Screen remains blank when you power up the system Additional troubleshooting tipsSystem does not recognize the drive Medalist 8421, 6421, 4311 and 2112, Rev. a Page Fdisk error message, No Fixed Disk Present, appears System error message, Drive not Ready, appearsDrive does not format to full capacity System error message, HDD controller failure appears Drive again. This erases data on the driveAutomated services Seagate Technology support servicesOnline services Internet SeaBOARDPresales Support Presales SupportTechnical support Seagate ExpressWarranty repair Customer Service CSOAuthorized service centers Technical Support SeaFONE USA/Canada/Latin America support services Presales supportSeaFAX 1-800-SEAGATE European support services Call CenterAfrica/Middle East support services FAX Services-All European CountriesAsia/Pacific support services SeaFAXStoring and shipping your drive Seagate drive and approved packing materialsElectromagnetic Compliance for the European Union WarrantyMaintenance and repair SicherheitsanleitungPage Page
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