Seagate ST32112A manual Seagate Technology support services, Online services, Automated services

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Medalist 8421, 6421, 4311 and 2112, Rev. A

 

 

 

Seagate Technology support services

Online services

Internet

For online information about Seagate products, visit www.seagate.com or e-mail your disc or tape questions to: Presales support:

DiscPreSales@Seagate.com or Tape_Sales_Support@Seagate.com

Website: http://www.seagate.com/feedback.shmtl Technical support:

DiscSupport@Seagate.com or TapeSupport@Seagate.com

Website: http://www.seagate.com/feedback.shmtl

SeaBOARD®

SeaBOARD is a computer bulletin board system that contains information about Seagate disc and tape drive products and is available 24 hours daily. Set your communications software to eight data bits, no parity and one stop bit (8-N-1). This service is available worldwide.

Automated services

SeaFONE® (1-800-SEAGATE)is Seagate’s toll-free number (1-800-732-4283) to access our automated self-help services. Using a touch-tone phone, you can find answers to service phone numbers, commonly asked questions, troubleshooting tips and specifications for disc drives and tape drives 24 hours daily. International callers can reach this service by dialing +1-405-936-1234.

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Contents Installation Guide Page Contents Medalist 8421, 6421, 4311 and 2112, Rev. a Easiest way to install your drive What you need Before you beginHandling precautions To configure the drive as a master or one drive only Master/slave jumpersMaster and slave jumper settings Attaching cables and mounting the drive Attaching the cablesMounting screws Cable connectors Configuring your computer To configure your computer’s BiosBios Settings Drive Model Cylinders Heads RecommendationGbtye limit Addressing drive-capacity limitationsMbyte limit Bios upgrades Two-drive system Preparing your drive for useOne-drive system Installation using Disk Manager Windows 95 or Windows 98 Installation Standard DOS installation Drive partitioningDrive formatting Cable-select jumper Additional installation optionsNon-ATA compatible slave jumper Disk Manger online manual Booting from a disketteAdvanced Disk Manager options Supported operating systems Removing the Dynamic Drive OverlaySelect Uninstall Disk Manager Follow these instructions to remove a DDO from a driveTroubleshooting System does not recognize the drive Additional troubleshooting tipsScreen remains blank when you power up the system Medalist 8421, 6421, 4311 and 2112, Rev. a Page Drive does not format to full capacity System error message, Drive not Ready, appearsFdisk error message, No Fixed Disk Present, appears System error message, HDD controller failure appears Drive again. This erases data on the driveSeagate Technology support services Online servicesAutomated services Internet SeaBOARDPresales Support Technical supportPresales Support Seagate ExpressAuthorized service centers Customer Service CSOWarranty repair SeaFAX 1-800-SEAGATE USA/Canada/Latin America support services Presales supportTechnical Support SeaFONE European support services Call CenterAfrica/Middle East support services FAX Services-All European CountriesAsia/Pacific support services SeaFAXStoring and shipping your drive Seagate drive and approved packing materialsWarranty Maintenance and repairElectromagnetic Compliance for the European Union SicherheitsanleitungPage Page
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