Seagate ST38421A manual Africa/Middle East support services, FAX Services-All European Countries

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Medalist 8421, 6421, 4311 and 2112, Rev. A

33

SeaBOARD

Germany +49-89-1409331

FAX Services—All European Countries

Presales/Technical Support/Warranty Repair

+31-20-653-3513

Africa/Middle East support services

For presales, technical support, warranty repair and FAX ser- vices in Africa and the Middle East, dial our European call center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (European central time) Monday through Friday, or send a FAX to +31-20-653- 3513. The European call center is located in Amsterdam, The Netherlands.

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Contents Installation Guide Page Contents Medalist 8421, 6421, 4311 and 2112, Rev. a Easiest way to install your drive Before you begin What you needHandling precautions Master/slave jumpers To configure the drive as a master or one drive onlyMaster and slave jumper settings Attaching the cables Attaching cables and mounting the driveMounting screws Cable connectors To configure your computer’s Bios Configuring your computerRecommendation Bios Settings Drive Model Cylinders HeadsMbyte limit Addressing drive-capacity limitationsGbtye limit Bios upgrades One-drive system Preparing your drive for useTwo-drive system Installation using Disk Manager Windows 95 or Windows 98 Installation Drive partitioning Standard DOS installationDrive formatting Non-ATA compatible slave jumper Additional installation optionsCable-select jumper Advanced Disk Manager options Booting from a disketteDisk Manger online manual Removing the Dynamic Drive Overlay Supported operating systemsFollow these instructions to remove a DDO from a drive Select Uninstall Disk ManagerTroubleshooting Screen remains blank when you power up the system Additional troubleshooting tipsSystem does not recognize the drive Medalist 8421, 6421, 4311 and 2112, Rev. a Page Fdisk error message, No Fixed Disk Present, appears System error message, Drive not Ready, appearsDrive does not format to full capacity Drive again. This erases data on the drive System error message, HDD controller failure appearsOnline services Seagate Technology support servicesAutomated services Internet SeaBOARDTechnical support Presales SupportPresales Support Seagate ExpressWarranty repair Customer Service CSOAuthorized service centers Technical Support SeaFONE USA/Canada/Latin America support services Presales supportSeaFAX 1-800-SEAGATE Call Center European support servicesFAX Services-All European Countries Africa/Middle East support servicesSeaFAX Asia/Pacific support servicesSeagate drive and approved packing materials Storing and shipping your driveMaintenance and repair WarrantyElectromagnetic Compliance for the European Union SicherheitsanleitungPage Page

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