Seagate ST38421A, ST32112A, ST36421A, ST34311A Presales Support, Technical support, Seagate Express

Medalist 8421, 6421, 4311 and 2112, Rev. A 29

SeaFAX® is Seagate’s automated FAX delivery system. Using a touch-tone phone, you can obtain technical support information by return FAX 24 hours daily. This service is available worldwide.

Presales Support

Presales Support

Our Presales support staff can help you determine which Seagate products are best suited for your specific application or computer system.

Seagate Express

You can purchase select tape products and tape accessories through Seagate Express 24 hours daily by calling 1-800-531- 0968 or by faxing your order to: +1-972-481-4812.

Technical support

Technical support

If you need help installing your drive, consult your dealer. Deal- ers are familiar with their unique system configurations and can help you with system conflicts and other technical issues. If you need additional help, you can talk to a Seagate technical support specialist. Before calling, note your system configuration and drive model number (STxxxxx).

SeaTDD™ (+1-405-936-1687)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist from 8:00 A.M. to 12:15 P.M. and 1:30 P.M. to 6:00 P.M. (central time) Monday through Friday.