Seagate ST34311A USA/Canada/Latin America support services Presales support, SeaFAX 1-800-SEAGATE

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Medalist 8421, 6421, 4311 and 2112, Rev. A

31

USA/Canada/Latin America support services Presales support

Disc: 1-877-271-3285 or +1-405-936-1210

FAX: +1-405-936-1683

Tape: 1-800-626-6637 or +1-714-641-2500

FAX: +1-714-641-2410

Technical Support (SeaFONE)

1-800-SEAGATE or +1-405-936-1234 (specific product phone number) FAX: Disc: +1-405-936-1685; Tape: +1-405-936-1683

Warranty repair

USA and Canada 1-800-468-3472

FAX: +1-405-949-6740

Latin America +1-405-949-7758

FAX: +1-405-949-6738

SeaFAX 1-800-SEAGATE

SeaTDD +1-405-936-1687

SeaBOARD Disc: +1-405-936-1600; Tape: +1-405-936-1630

Authorized service centers

Brazil

 

MA Informatica +55-21-516-6649

FAX: +55-21-516-5280

Canada

 

Memofix +1-905-660-4936

FAX: +1-905-660-4951

Adtech +1-905-812-8099 or

FAX: +1-905-812-7807

1-800-624-9857

 

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Contents Installation Guide Page Contents Medalist 8421, 6421, 4311 and 2112, Rev. a Easiest way to install your drive Before you begin What you needHandling precautions Master/slave jumpers To configure the drive as a master or one drive onlyMaster and slave jumper settings Attaching the cables Attaching cables and mounting the driveMounting screws Cable connectors To configure your computer’s Bios Configuring your computerRecommendation Bios Settings Drive Model Cylinders HeadsGbtye limit Addressing drive-capacity limitationsMbyte limit Bios upgrades Two-drive system Preparing your drive for useOne-drive system Installation using Disk Manager Windows 95 or Windows 98 Installation Drive partitioning Standard DOS installationDrive formatting Cable-select jumper Additional installation optionsNon-ATA compatible slave jumper Disk Manger online manual Booting from a disketteAdvanced Disk Manager options Removing the Dynamic Drive Overlay Supported operating systemsFollow these instructions to remove a DDO from a drive Select Uninstall Disk ManagerTroubleshooting System does not recognize the drive Additional troubleshooting tipsScreen remains blank when you power up the system Medalist 8421, 6421, 4311 and 2112, Rev. a Page Drive does not format to full capacity System error message, Drive not Ready, appearsFdisk error message, No Fixed Disk Present, appears Drive again. This erases data on the drive System error message, HDD controller failure appearsInternet SeaBOARD Seagate Technology support servicesOnline services Automated servicesSeagate Express Presales SupportTechnical support Presales SupportAuthorized service centers Customer Service CSOWarranty repair SeaFAX 1-800-SEAGATE USA/Canada/Latin America support services Presales supportTechnical Support SeaFONE Call Center European support servicesFAX Services-All European Countries Africa/Middle East support servicesSeaFAX Asia/Pacific support servicesSeagate drive and approved packing materials Storing and shipping your driveSicherheitsanleitung WarrantyMaintenance and repair Electromagnetic Compliance for the European UnionPage Page
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