Sprint Operator Services

Sprint PCS Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party.

To access Sprint Operator Services:

▶Press .

For more information or to see the latest in products and services, visit us online at www.sprint.com.

Setting Up Service

Section 1A: Setting Up Service

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Sprint Nextel M500 manual To access Sprint Operator Services

Contents

Sprint Power VisionSM Phone M500 by Samsung ZH08PMm500080806F5 Table of Contents 2C. Setting Your Phone’s Security 2D. Controlling Your Roaming Experience2E. Managing Call History 2G. Using the Phone’s Scheduler and Tools 2F. Using Contacts2H. Using Your Phone’s Voice Services 2I. Using the Built-in Camera 2J. Using Your Phone’s Built-in Media Player Sprint PCS Service Features2K. Using Bluetooth Wireless Technology 3A. Sprint PCS Service Features The Basics Safety and Warranty Information 4A. Important Safety Information4B. Manufacturer’s Warranty Page Welcome and thank you for choosing Sprint Welcome to Sprint Introduction Your PhonePhone Guide Iii Your Phone’s Menu Ringers ThemesScreen Savers Applications Voicemail Chat & Dating Premium Message Settings Bluetooth Dictionary Voice Service Voice MemoAlarm Clock Mass Storage Fun Tools Vii Print PictBridge Print Settings and Info My AlbumsViii Services My Name Card Wireless BackupFind Add New Entry Speed Dial #s Group Display Set Foreground Text Entry Sounds Xii Volume Power Vision Voice ServiceXiii Roaming SecurityLaunch Pad Xiv Down Key Others Bluetooth Phone InfoXvi Getting Started Page Setting Up Service Setting Up ServiceThis Section Determining if Your Phone is Already Activated Getting Started With Sprint PCS ServiceUnlocking Your Phone To unlock your phone, follow these easy steps To set up your voicemail Setting Up Your Voicemail Sprint PCS Account Passwords Account Password Voicemail PasswordSprint PCS Vision or Sprint Power Vision Password Getting Help Reaching Sprint Customer Service Receiving Automated Invoicing Information To access automated invoicing informationSprint To call Sprint To access Sprint Operator Services Sprint Operator ServicesPage Your Phone Page Your Phone The Basics Phone Basics Front View of Your Phone Key Functions Your Phone The Basics Viewing the Display Screen Your Phone The Basics Phone Basics Your Phone The Basics Phone Basics Features of Your Phone Phone Basics Turning Your Phone On Turning Your Phone On and OffTurning Your Phone Off To turn your phone on Battery Capacity Using Your Phone’s Battery and Charger Removing the Battery Installing the BatteryTo install the Li-Ion battery To remove your battery Charging the Battery Using the Travel ChargerTo use the travel charger provided with your phone UL Certified Travel Adapter Selecting Menu Items Navigating Through Phone Menus Displaying Your Phone Number To return to standby modeBacking Up Within a Menu To go to the previous menu Holding Your Phone Making and Answering Calls Making Calls To make a call using your keypad Dialing Options To answer an incoming call Answering Calls To disconnect a call when you are finished Answering a Roam Call With Call Guard EnabledTo display a Missed Call entry from standby mode Missed Call Notification Calling Emergency Numbers To exit Emergency mode Enhanced 911 E911 Information In-Call Options Your Phone The Basics End-of-Call Options To save a number from standby modeSaving a Phone Number Select New Entry or Existing Entry and press To find a phone number Finding a Phone Number To dial or save phone numbers with pauses Dialing and Saving Phone Numbers With Pauses Plus + Code Dialing To make a call using Plus Code DialingDialing From the Contacts List To dial directly from a Contacts entry Using Speed Dialing To use One-Touch Dialing for speed dial locationsTo use Two-Touch Dialing for speed dial locations Selecting a Character Input Mode To change the character input modeEntering Text Entering Characters Using T9 Text Input To enter a word using T9English Text InputVoiceMode To enter characters by tapping the keypad Entering Characters by Tapping the Keypad Entering Numbers, Symbols, Smileys, and Preset Messages Page Controlling Your Phone’s Settings Controlling Your Phone’s Settings Ringer Types Sound SettingsSelecting Ringer Types for Voice Calls To select a ringer type for voice calls Selecting Ringer Types for Messages Selecting Ringer Types for Scheduled EventsSelecting Ringer Types for Roam Ringer Select Menu Settings Sounds Key Tone Selecting a Key ToneTo select a key tone Key Tone Length Key Tone LevelTo set the key tone level To set the key tone length To adjust the phone’s ringer volume Adjusting the Phone’s Volume SettingsSelect Menu Settings Sounds Volume Ringer To adjust your phone’s volume settings Alert Notification To enable or disable alert soundsSilence All To activate Silence All Display Settings Changing the Text GreetingChanging the Backlight Time Length To change the sub contrast setting To change the brightness settingChanging the Display Screen To change the display images on the main LCD screen Changing the Brightness Changing the Phone’s Menu StyleChanging the Font Color Changing the Dialing Font Changing the ForegroundAlternative Dialing Fonts Select Menu Settings Display Color Set Type Color Set TypeTo set the color set type To enable your phone’s Location feature Location Settings Setting Message Alerts Messaging SettingsTo hear an alert when you receive a new message Deleting Old Messages Select Menu Messaging Settings Text Message Edit Signature Managing Preset MessagesTo edit or delete a preset message Adding a Customized Signature Text Message Settings To add a new preset messageSelect Menu Messaging Settings Text Message Save in Outbox Voice SMS Options To set up your signatureTo set the priority level To set the Call Back # Select Menu Messaging Settings VoiceSMS Opt. From Name Airplane ModeTo set your phone to Airplane Mode Select Menu Settings Others Airplane Mode To turn TTY Options on or off TTY Use With Sprint PCS Service Updating Phone Software To update your phone Favorites Phone Setup OptionsDisplay Language To assign your shortcut key Call Answer Mode Call Setup OptionsTo set call answer mode Select Menu Settings Others Call Setup Call Answer To set Auto Answer mode Auto Answer ModeSelect Menu Settings Others Call Setup Auto Answer To set up abbreviated dialing Select Menu Settings Others Call Setup Contacts Match To access Contacts MatchContacts Match Making an Abbreviated Dial Call Restriction To access call restriction Downloading Themes Customizing the User InterfaceChanging Display Themes To download an available theme to your phone Setting Your Phone’s Security Setting Your Phone’s Security Using Your Phone’s Lock Feature Accessing the Security MenuTo access the Security menu Locking Your Phone Calling in Lock Mode Unlocking Your PhoneLocking Pic/Video Locking Voice Services Lock ServiceChanging the Lock Code To change your lock code Locking Sprint Power Vision Using Special NumbersTo add or replace a special number Select Special # Erasing Contacts Erasing My ContentTo erase all the names and numbers in your Contacts To erase all downloads Erasing Pic/Video To erase all pictures and videosSelect Erase Erase Pic/Video and press Erasing Messages Erasing Voice MemosTo erase all voice memos To erase all messages Resetting Your Favorites Resetting Your Default SettingsTo reset your phone To reset favorites Resetting Your Phone Enabling and Disabling Sprint PCS Vision Services Security Features for Sprint PCS Power VisionTo disable Sprint PCS Vision services To enable Sprint PCS Vision servicesPage Controlling Your Roaming Experience Roaming Understanding Roaming Recognizing the Roaming Icon on the Display ScreenRoaming on Other Digital Networks To check your voicemail while roaming Checking for Voicemail Messages While Roaming Set Mode Setting Your Phone’s Roam ModeTo set your phone’s roam mode Select Menu Settings Roaming Set Mode Select Menu Settings Roaming Call Guard Using Call GuardTo turn Call Guard on or off To place roaming calls with Call Guard on Using Data Roam Guard Select Menu Settings Roaming Data Roam GuardTo turn Data Roam Guard on or off Managing Call History Call History To view a Call History entry Viewing History Call History Options To place a call from Call History Making a Call From Call History To save a phone number from Call History Saving a Phone Number From Call History Erasing Call History Prepending a Phone Number From Call HistoryTo prepend a phone number from Call History To erase Call History Contacts Using Contacts To add a new entry Adding a New Contacts EntrySelect Menu Contacts Add New Entry Shortcut 100 Finding Contacts Entries Using Contacts 101Finding Names To find Contacts entries by name Finding Group Entries Finding Speed Dial NumbersTo find entries designated as part of a group 102 Contacts Entry Options Using Contacts 103 Editing a Contacts Entry’s Phone Number Adding a Phone Number to a Contacts EntryTo add a phone number to an entry To edit an entry’s phone number Assigning Speed Dial Numbers Using Contacts 105 Selecting a Ringer Type for an Entry Editing a Contacts EntryTo make changes to an entry To select a ringer type for an entry To dial a service from your Contacts Dialing Sprint PCS ServicesSelect Menu Contacts Services To dial a service from standby mode using your keypad 108 109 Scheduler & Tools Adding an Event to the Scheduler Using Your Phone’s SchedulerTo add an event 110 111 Event Alerts Event Alert Menu Viewing EventsGoing to Today’s Scheduler Menu To use the alarm clock Using Your Phone’s Alarm ClockErasing a Day’s Events To erase a day’s scheduled events 114 Minutes, 10 minutes, 15 minutes, or 20 minutes To compose a note Using Your Phone’s Memo PadTo read a saved note To delete saved notes Using Your Phone’s Tools Mass StorageConnect to PC To use the calculator Using the CalculatorSelect Menu Tools Calculator 117 To search a word Using the DictionaryTo change the screen colors 118 Using Review Test Using Wordbook Task List Select Menu Tools Planner Task List120 World Time CountdownTo view the time in 38 different locations 121 122 Using Your Phone’s Voice Services 123 Voice Services Using Voice-Activated Dialing To activate voice recognition124 Using Call Name or # Voice LaunchCalling Contacts Entries Calling Nicknames Calling Phone Numbers Digit Dialing126 Using Your Phone’s Voice Services 127 Adapting Digit DialTips for adapting Digit Dial Menu Settings Voice Service To adapt Digit Dial to your voice128 Resetting Digit Dial Adaptation Using Choice ListsTo enable or disable choice lists for Digit Dial Using Your Phone’s Voice Services 129 Using Send Email Name To launch an email message130 Using Send Text Name Using Your Phone’s Voice Services 131To launch a text message Using Go To App Using Lookup NameTo use Lookup Name To see a list of possible destinations Using Check Item Using Your Phone’s Voice Services 133To see and hear status information Battery Signal StrengthCoverage 134 Using Your Phone’s Voice Services 135 Menu Settings Voice Service VoiceModeVoiceMode Adapting VoiceMode Recording Voice Memos Managing Voice Memos Voice Memo Options Using Your Phone’s Voice Services 137Erasing Voice Memos To play the voice memos you have recorded 138 Camera Using the Built-in Camera 139 Taking Pictures To take a picture with the phone open140 Creating Your Sprint PCS Picture Mail Password To create your Sprint PCS Picture Mail passwordUsing the Built-in Camera 141 142 Camera Mode Options Using the Zoom Setting the Camera Self-timerTo activate the self-timer To cancel the self-timer after it has started To select your camera settings Selecting Camera SettingsTo use the zoom 144 Viewing Your Camera’s Status Area Display Using the Built-in Camera 145 Phone Folder Storing PicturesTo review your stored pictures in the In Phone folder 146 Phone Folder Options Using the Built-in Camera 147 To review your stored pictures in the Memory Card folder Memory CardSelect Menu Pictures My Albums Memory Card 148 Memory Card Options Using the Built-in Camera 149 To review your stored pictures in the Online Album folder Online AlbumSelect Menu Pictures My Albums Online Album 150 Online Album Options Using the Built-in Camera 151 Recording Videos To record a video152 Video Mode Options Setting the Camcorder Self-timerUsing the Built-in Camera 153 To select your camcorder settings Selecting Video SettingsStoring Videos Memory Card Online Albums Sending Sprint PCS Picture Mail Using the Built-in Camera 155Sending Pictures From the In Phone Folder To send pictures from the In Phone folder 156 Using the Built-in Camera 157 Sending Pictures From MessagingTo send pictures from the Messaging menu To access the Sprint PCS Picture Mail Web site Using the Sprint PCS Picture Mail Web SiteManaging Sprint PCS Picture Mail 158 Using the Built-in Camera 159 Managing Online Pictures and Videos From Your PhoneTo view your online pictures from your phone Downloading Your Online Pictures Uploading PicturesTo upload pictures 160 Using the Built-in Camera 161 Accessing Online Picture Options From Your Phone 162 To access your online Albums options from your phone Using the Built-in Camera 163 Printing Pictures Using PictBridgePrinting From Your Phone To use PictBridge to print pictures from your phone 164 4x6 Default To access the Settings and Info menu Settings and InfoSelect Menu Pictures Settings and Info Using the Built-in Camera 165 166 167 Media Player 168 Your Multimedia Channel Options To access your media player and Channel Listings Accessing Your Media Player’s Channel ListingsSelect Menu Media Player 169 Playing a Video or Audio Clip To select and play a media clip170 Multimedia FAQs Are the videos that I’m viewing live videos?171 172 How can I cancel service if I decide I don’t want it? 173 174 Using Bluetooth Wireless Technology 175 Using Bluetooth Bluetooth Status Indicators Turning Bluetooth On and OffTo turn Bluetooth on To turn Bluetooth off Bluetooth Settings My Bluetooth Name Using the Bluetooth Settings MenuTo access the Bluetooth Settings menu To set a Bluetooth name for your phone Bluetooth Settings My Bluetooth Address Bluetooth Settings VisibilityTo display your phone’s Bluetooth address 178 Using Bluetooth Wireless Technology 179 Bluetooth Profiles 180 Waiting for Pairing Pairing Bluetooth DevicesTo pair your phone with another Bluetooth device Using Bluetooth Wireless Technology 181 Sending All Contacts Select Menu Tools BluetoothTo transfer all contacts to another device 182 Using Bluetooth Wireless Technology 183 Exchange FTP folderTo transfer files 184 Sprint PCS Service Features 186 187 Sprint PCS Service Setting Up Your Voicemail Using VoicemailVoicemail Notification 188 To call your voicemail New Voicemail Message AlertsTo display your Missed Log 189 Using a Phone Other Than Your Phone to Access Messages Using One-Touch Message AccessRetrieving Your Voicemail Messages Select Menu Messaging Voicemail Call Voicemail Voicemail Options Using Expert ModeVoicemail Button Guide 191 To turn Expert Mode on or off Setting Up Group Distribution ListsSprint PCS Callback 192 Voicemail-to-Voicemail Message Reply Voicemail-to-Voicemail MessageVoicemail-to-Voicemail Message Forwarding Voicemail-to-Voicemail Receipt Request Continue Recording Extended Absence Greeting194 Voicemail Menu Key Clearing the Message IconTo clear the icon from the display screen 195 196 Composing SMS Text Messages Using SMS Text MessagingTo compose an SMS Text message 197 To read an SMS Text message Accessing SMS Text MessagesTo reply to an SMS Text message 198 To add or edit preset messages Using Preset MessagesSelect Menu Messaging Settings General Preset Messages 199 Using SMS Voice Messaging Activating SMS Voice MessagingPlaying an SMS Voice Message Composing SMS Voice Messages To compose an SMS Voice message201 Accessing SMS Voice Messages Using Caller IDTo play an SMS Voice message To reply to an SMS Voice message Responding to Call Waiting To switch back to the first callerTo respond to an incoming call while you’re on a call 203 Making a Three-Way Call To make a Three-Way Call204 To activate Call Forwarding Using Call ForwardingTo deactivate Call Forwarding 205 206 Sprint PCS Voice Command 207 Voice Command Getting Started With Sprint PCS Voice Command It’s Easy to Get Started208 Creating Your Own Address Book Sprint PCS Voice Command 209 Making a Call With Sprint PCS Voice Command To make a call with Sprint PCS Voice Command210 Accessing Information Using Sprint PCS Voice Command To access information using Sprint PCS Voice CommandSprint PCS Voice Command 211 212 Safety and Warranty Information 214 Important Safety Information 215 Important Safety Information 216 General Precautions Following Safety Guidelines Maintaining Safe Use of and Access to Your PhoneUsing Your Phone Near Other Electronic Devices Important Safety Information 217 Turning Off Your Phone Before Flying Restricting Children’s Access to Your PhoneTurning Off Your Phone in Dangerous Areas 218 Important Safety Information 219 Using Your Phone With a Hearing Aid Device 220 Caring for the Battery Protecting Your BatteryImportant Safety Information 221 Radiofrequency RF Energy Knowing Radiofrequency SafetyUnderstanding How Your Phone Operates 222 Owner’s Record Important Safety Information 223 224 Phone Guide Proprietary Notice Manufacturer’s Warranty 225 Warranty 226 Manufacturer’s Warranty Manufacturer’s Warranty 227 228 Manufacturer’s Warranty 229 230 Index IndexIndex 231 Index 232 Index 233