Getting Started With Sprint PCS Service

Determining if Your Phone is Already Activated

If you purchased your phone at a Sprint Store, it is probably activated, unlocked, and ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it.

If your phone is not activated, please refer to the activation card included with your phone.

Unlocking Your Phone

To unlock your phone, follow these easy steps:

1.Press to turn the phone on.

2.Press Unlock ( ).

Note:

To select a softkey, press the softkey button directly below the softkey text that appears at the bottom left and bottom right of your phone’s display screen. Softkey actions change according to the screen you’re viewing and will not appear if there is no corresponding action available.

3.Enter your four-digit lock code. (For security purposes, the code is not visible as you type.)

Tip:

If you can’t recall your lock code, try using the last four digits of either your Social Security number or wireless phone number or try 0000 or NATL (6285). If none of these work, call Sprint Customer Service at 1-888-211-4PCS (4727).

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Section 1A: Setting Up Service

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Sprint Nextel M500 manual Getting Started With Sprint PCS Service, Determining if Your Phone is Already Activated, Tip