Using Voicemail, Setting Up Your Voicemail | Sprint Nextel M500

Using Voicemail

Setting Up Your Voicemail

All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your Sprint PCS Voicemail and personal greeting as soon as your phone is activated.

To set up your voicemail:

1.Press and hold .

2.Follow the system prompts to:

■Create your passcode.

■Record your name announcement.

■Record your greeting.

■Choose whether or not to activate One-Touch Message Access (a feature that lets you access

messages simply by pressing and holding , bypassing the need for you to enter your passcode).

Note:

Voicemail Passcode

If you are concerned about unauthorized access to your voicemail account, Sprint recommends you enable your voicemail passcode.

Voicemail Notification

There are several ways your phone alerts you to a new message:

⬤By displaying a message on the screen.

⬤By sounding the assigned ringer type.

188	Section 3A: Sprint PCS Service Features: The Basics

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Sprint Nextel M500 manual Using Voicemail, Setting Up Your Voicemail, Voicemail Notification, 188

Contents

Sprint Power VisionSM Phone M500 by Samsung ZH08PMm500080806F5 Table of Contents 2E. Managing Call History 2C. Setting Your Phone’s Security2D. Controlling Your Roaming Experience 2F. Using Contacts 2G. Using the Phone’s Scheduler and Tools2H. Using Your Phone’s Voice Services 2I. Using the Built-in Camera Sprint PCS Service Features 2J. Using Your Phone’s Built-in Media Player2K. Using Bluetooth Wireless Technology 3A. Sprint PCS Service Features The Basics 4B. Manufacturer’s Warranty Safety and Warranty Information4A. Important Safety Information Page Welcome to Sprint Welcome and thank you for choosing Sprint Phone Guide IntroductionYour Phone Your Phone’s Menu Iii Themes RingersScreen Savers Applications Chat & Dating Premium Message Settings Voicemail Voice Service Voice Memo Bluetooth DictionaryAlarm Clock Mass Storage Vii Fun Tools Viii Print PictBridge Print Settings and InfoMy Albums My Name Card Wireless Backup ServicesFind Add New Entry Speed Dial #s Group Display Set Foreground Sounds Text Entry Volume Xii Xiii Power VisionVoice Service Security RoamingLaunch Pad Xiv Others Down Key Xvi BluetoothPhone Info Getting Started Page This Section Setting Up ServiceSetting Up Service Getting Started With Sprint PCS Service Determining if Your Phone is Already ActivatedUnlocking Your Phone To unlock your phone, follow these easy steps Setting Up Your Voicemail To set up your voicemail Sprint PCS Vision or Sprint Power Vision Password Sprint PCS Account PasswordsAccount Password Voicemail Password Reaching Sprint Customer Service Getting Help To access automated invoicing information Receiving Automated Invoicing InformationSprint To call Sprint Sprint Operator Services To access Sprint Operator ServicesPage Your Phone Page Phone Basics Your Phone The Basics Front View of Your Phone Key Functions Your Phone The Basics Viewing the Display Screen Your Phone The Basics Phone Basics Your Phone The Basics Phone Basics Features of Your Phone Phone Basics Turning Your Phone On and Off Turning Your Phone OnTurning Your Phone Off To turn your phone on Using Your Phone’s Battery and Charger Battery Capacity Installing the Battery Removing the BatteryTo install the Li-Ion battery To remove your battery To use the travel charger provided with your phone Charging the BatteryUsing the Travel Charger UL Certified Travel Adapter Navigating Through Phone Menus Selecting Menu Items To return to standby mode Displaying Your Phone NumberBacking Up Within a Menu To go to the previous menu Making and Answering Calls Holding Your Phone To make a call using your keypad Making Calls Dialing Options Answering Calls To answer an incoming call Answering a Roam Call With Call Guard Enabled To disconnect a call when you are finishedTo display a Missed Call entry from standby mode Missed Call Notification To exit Emergency mode Calling Emergency Numbers In-Call Options Enhanced 911 E911 Information Your Phone The Basics To save a number from standby mode End-of-Call OptionsSaving a Phone Number Select New Entry or Existing Entry and press Finding a Phone Number To find a phone number Dialing and Saving Phone Numbers With Pauses To dial or save phone numbers with pauses To make a call using Plus Code Dialing Plus + Code DialingDialing From the Contacts List To dial directly from a Contacts entry To use Two-Touch Dialing for speed dial locations Using Speed DialingTo use One-Touch Dialing for speed dial locations Entering Text Selecting a Character Input ModeTo change the character input mode VoiceMode Entering Characters Using T9 Text InputTo enter a word using T9English Text Input Entering Characters by Tapping the Keypad To enter characters by tapping the keypad Entering Numbers, Symbols, Smileys, and Preset Messages Page Controlling Your Phone’s Settings Controlling Your Phone’s Settings Sound Settings Ringer TypesSelecting Ringer Types for Voice Calls To select a ringer type for voice calls Selecting Ringer Types for Roam Ringer Selecting Ringer Types for MessagesSelecting Ringer Types for Scheduled Events To select a key tone Select Menu Settings Sounds Key ToneSelecting a Key Tone Key Tone Level Key Tone LengthTo set the key tone level To set the key tone length Adjusting the Phone’s Volume Settings To adjust the phone’s ringer volumeSelect Menu Settings Sounds Volume Ringer To adjust your phone’s volume settings To enable or disable alert sounds Alert NotificationSilence All To activate Silence All Changing the Backlight Time Length Display SettingsChanging the Text Greeting To change the brightness setting To change the sub contrast settingChanging the Display Screen To change the display images on the main LCD screen Changing the Font Color Changing the BrightnessChanging the Phone’s Menu Style Alternative Dialing Fonts Changing the Dialing FontChanging the Foreground To set the color set type Select Menu Settings Display Color Set TypeColor Set Type Location Settings To enable your phone’s Location feature Messaging Settings Setting Message AlertsTo hear an alert when you receive a new message Deleting Old Messages Managing Preset Messages Select Menu Messaging Settings Text Message Edit SignatureTo edit or delete a preset message Adding a Customized Signature Select Menu Messaging Settings Text Message Save in Outbox Text Message SettingsTo add a new preset message To set up your signature Voice SMS OptionsTo set the priority level To set the Call Back # Airplane Mode Select Menu Messaging Settings VoiceSMS Opt. From NameTo set your phone to Airplane Mode Select Menu Settings Others Airplane Mode TTY Use With Sprint PCS Service To turn TTY Options on or off To update your phone Updating Phone Software Phone Setup Options FavoritesDisplay Language To assign your shortcut key Call Setup Options Call Answer ModeTo set call answer mode Select Menu Settings Others Call Setup Call Answer Auto Answer Mode To set Auto Answer modeSelect Menu Settings Others Call Setup Auto Answer To set up abbreviated dialing To access Contacts Match Select Menu Settings Others Call Setup Contacts MatchContacts Match Making an Abbreviated Dial Call To access call restriction Restriction Customizing the User Interface Downloading ThemesChanging Display Themes To download an available theme to your phone Setting Your Phone’s Security Setting Your Phone’s Security Accessing the Security Menu Using Your Phone’s Lock FeatureTo access the Security menu Locking Your Phone Locking Pic/Video Calling in Lock ModeUnlocking Your Phone Lock Service Locking Voice ServicesChanging the Lock Code To change your lock code Using Special Numbers Locking Sprint Power VisionTo add or replace a special number Select Special # Erasing My Content Erasing ContactsTo erase all the names and numbers in your Contacts To erase all downloads Select Erase Erase Pic/Video and press Erasing Pic/VideoTo erase all pictures and videos Erasing Voice Memos Erasing MessagesTo erase all voice memos To erase all messages Resetting Your Default Settings Resetting Your FavoritesTo reset your phone To reset favorites Resetting Your Phone Security Features for Sprint PCS Power Vision Enabling and Disabling Sprint PCS Vision ServicesTo disable Sprint PCS Vision services To enable Sprint PCS Vision servicesPage Roaming Controlling Your Roaming Experience Roaming on Other Digital Networks Understanding RoamingRecognizing the Roaming Icon on the Display Screen Checking for Voicemail Messages While Roaming To check your voicemail while roaming Setting Your Phone’s Roam Mode Set ModeTo set your phone’s roam mode Select Menu Settings Roaming Set Mode Using Call Guard Select Menu Settings Roaming Call GuardTo turn Call Guard on or off To place roaming calls with Call Guard on To turn Data Roam Guard on or off Using Data Roam GuardSelect Menu Settings Roaming Data Roam Guard Call History Managing Call History Viewing History To view a Call History entry Call History Options Making a Call From Call History To place a call from Call History Saving a Phone Number From Call History To save a phone number from Call History Prepending a Phone Number From Call History Erasing Call HistoryTo prepend a phone number from Call History To erase Call History Using Contacts Contacts Adding a New Contacts Entry To add a new entrySelect Menu Contacts Add New Entry Shortcut 100 Using Contacts 101 Finding Contacts EntriesFinding Names To find Contacts entries by name Finding Speed Dial Numbers Finding Group EntriesTo find entries designated as part of a group 102 Using Contacts 103 Contacts Entry Options Adding a Phone Number to a Contacts Entry Editing a Contacts Entry’s Phone NumberTo add a phone number to an entry To edit an entry’s phone number Using Contacts 105 Assigning Speed Dial Numbers Editing a Contacts Entry Selecting a Ringer Type for an EntryTo make changes to an entry To select a ringer type for an entry Dialing Sprint PCS Services To dial a service from your ContactsSelect Menu Contacts Services To dial a service from standby mode using your keypad 108 Scheduler & Tools 109 Using Your Phone’s Scheduler Adding an Event to the SchedulerTo add an event 110 Event Alerts 111 Going to Today’s Scheduler Menu Event Alert MenuViewing Events Using Your Phone’s Alarm Clock To use the alarm clockErasing a Day’s Events To erase a day’s scheduled events Minutes, 10 minutes, 15 minutes, or 20 minutes 114 Using Your Phone’s Memo Pad To compose a noteTo read a saved note To delete saved notes Connect to PC Using Your Phone’s ToolsMass Storage Using the Calculator To use the calculatorSelect Menu Tools Calculator 117 Using the Dictionary To search a wordTo change the screen colors 118 Using Wordbook Using Review Test 120 Task ListSelect Menu Tools Planner Task List Countdown World TimeTo view the time in 38 different locations 121 122 Voice Services Using Your Phone’s Voice Services 123 124 Using Voice-Activated DialingTo activate voice recognition Calling Contacts Entries Using Call Name or #Voice Launch 126 Calling NicknamesCalling Phone Numbers Digit Dialing Tips for adapting Digit Dial Using Your Phone’s Voice Services 127Adapting Digit Dial 128 Menu Settings Voice ServiceTo adapt Digit Dial to your voice Using Choice Lists Resetting Digit Dial AdaptationTo enable or disable choice lists for Digit Dial Using Your Phone’s Voice Services 129 130 Using Send Email NameTo launch an email message To launch a text message Using Send Text NameUsing Your Phone’s Voice Services 131 Using Lookup Name Using Go To AppTo use Lookup Name To see a list of possible destinations To see and hear status information Using Check ItemUsing Your Phone’s Voice Services 133 Signal Strength BatteryCoverage 134 Menu Settings Voice Service VoiceMode Using Your Phone’s Voice Services 135VoiceMode Adapting VoiceMode Managing Voice Memos Recording Voice Memos Using Your Phone’s Voice Services 137 Voice Memo OptionsErasing Voice Memos To play the voice memos you have recorded 138 Using the Built-in Camera 139 Camera 140 Taking PicturesTo take a picture with the phone open Using the Built-in Camera 141 Creating Your Sprint PCS Picture Mail PasswordTo create your Sprint PCS Picture Mail password Camera Mode Options 142 Setting the Camera Self-timer Using the ZoomTo activate the self-timer To cancel the self-timer after it has started Selecting Camera Settings To select your camera settingsTo use the zoom 144 Using the Built-in Camera 145 Viewing Your Camera’s Status Area Display Storing Pictures Phone FolderTo review your stored pictures in the In Phone folder 146 Using the Built-in Camera 147 Phone Folder Options Memory Card To review your stored pictures in the Memory Card folderSelect Menu Pictures My Albums Memory Card 148 Using the Built-in Camera 149 Memory Card Options Online Album To review your stored pictures in the Online Album folderSelect Menu Pictures My Albums Online Album 150 Using the Built-in Camera 151 Online Album Options 152 Recording VideosTo record a video Using the Built-in Camera 153 Video Mode OptionsSetting the Camcorder Self-timer Selecting Video Settings To select your camcorder settingsStoring Videos Memory Card Online Albums Using the Built-in Camera 155 Sending Sprint PCS Picture MailSending Pictures From the In Phone Folder To send pictures from the In Phone folder 156 To send pictures from the Messaging menu Using the Built-in Camera 157Sending Pictures From Messaging Using the Sprint PCS Picture Mail Web Site To access the Sprint PCS Picture Mail Web siteManaging Sprint PCS Picture Mail 158 To view your online pictures from your phone Using the Built-in Camera 159Managing Online Pictures and Videos From Your Phone Uploading Pictures Downloading Your Online PicturesTo upload pictures 160 Accessing Online Picture Options From Your Phone Using the Built-in Camera 161 To access your online Albums options from your phone 162 Printing Pictures Using PictBridge Using the Built-in Camera 163Printing From Your Phone To use PictBridge to print pictures from your phone 4x6 Default 164 Settings and Info To access the Settings and Info menuSelect Menu Pictures Settings and Info Using the Built-in Camera 165 166 Media Player 167 Your Multimedia Channel Options 168 Accessing Your Media Player’s Channel Listings To access your media player and Channel ListingsSelect Menu Media Player 169 170 Playing a Video or Audio ClipTo select and play a media clip 171 Multimedia FAQsAre the videos that I’m viewing live videos? How can I cancel service if I decide I don’t want it? 172 173 174 Using Bluetooth Using Bluetooth Wireless Technology 175 Turning Bluetooth On and Off Bluetooth Status IndicatorsTo turn Bluetooth on To turn Bluetooth off Using the Bluetooth Settings Menu Bluetooth Settings My Bluetooth NameTo access the Bluetooth Settings menu To set a Bluetooth name for your phone Bluetooth Settings Visibility Bluetooth Settings My Bluetooth AddressTo display your phone’s Bluetooth address 178 Bluetooth Profiles Using Bluetooth Wireless Technology 179 180 Pairing Bluetooth Devices Waiting for PairingTo pair your phone with another Bluetooth device Using Bluetooth Wireless Technology 181 Select Menu Tools Bluetooth Sending All ContactsTo transfer all contacts to another device 182 To transfer files Using Bluetooth Wireless Technology 183Exchange FTP folder 184 Sprint PCS Service Features 186 Sprint PCS Service 187 Using Voicemail Setting Up Your VoicemailVoicemail Notification 188 New Voicemail Message Alerts To call your voicemailTo display your Missed Log 189 Using One-Touch Message Access Using a Phone Other Than Your Phone to Access MessagesRetrieving Your Voicemail Messages Select Menu Messaging Voicemail Call Voicemail Using Expert Mode Voicemail OptionsVoicemail Button Guide 191 Setting Up Group Distribution Lists To turn Expert Mode on or offSprint PCS Callback 192 Voicemail-to-Voicemail Message Voicemail-to-Voicemail Message ReplyVoicemail-to-Voicemail Message Forwarding Voicemail-to-Voicemail Receipt Request 194 Continue RecordingExtended Absence Greeting Clearing the Message Icon Voicemail Menu KeyTo clear the icon from the display screen 195 196 Using SMS Text Messaging Composing SMS Text MessagesTo compose an SMS Text message 197 Accessing SMS Text Messages To read an SMS Text messageTo reply to an SMS Text message 198 Using Preset Messages To add or edit preset messagesSelect Menu Messaging Settings General Preset Messages 199 Playing an SMS Voice Message Using SMS Voice MessagingActivating SMS Voice Messaging 201 Composing SMS Voice MessagesTo compose an SMS Voice message Using Caller ID Accessing SMS Voice MessagesTo play an SMS Voice message To reply to an SMS Voice message To switch back to the first caller Responding to Call WaitingTo respond to an incoming call while you’re on a call 203 204 Making a Three-Way CallTo make a Three-Way Call Using Call Forwarding To activate Call ForwardingTo deactivate Call Forwarding 205 206 Voice Command Sprint PCS Voice Command 207 208 Getting Started With Sprint PCS Voice CommandIt’s Easy to Get Started Sprint PCS Voice Command 209 Creating Your Own Address Book 210 Making a Call With Sprint PCS Voice CommandTo make a call with Sprint PCS Voice Command Sprint PCS Voice Command 211 Accessing Information Using Sprint PCS Voice CommandTo access information using Sprint PCS Voice Command 212 Safety and Warranty Information 214 Important Safety Information Important Safety Information 215 General Precautions 216 Maintaining Safe Use of and Access to Your Phone Following Safety GuidelinesUsing Your Phone Near Other Electronic Devices Important Safety Information 217 Restricting Children’s Access to Your Phone Turning Off Your Phone Before FlyingTurning Off Your Phone in Dangerous Areas 218 Using Your Phone With a Hearing Aid Device Important Safety Information 219 220 Important Safety Information 221 Caring for the BatteryProtecting Your Battery Knowing Radiofrequency Safety Radiofrequency RF EnergyUnderstanding How Your Phone Operates 222 Important Safety Information 223 Owner’s Record Phone Guide Proprietary Notice 224 Warranty Manufacturer’s Warranty 225 Manufacturer’s Warranty 226 Manufacturer’s Warranty 227 228 Manufacturer’s Warranty 229 230 Index 231 IndexIndex 232 Index Index 233