Seagate ST360019A manual USA/Canada/Latin America Support Services

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USA/Canada/Latin America Support Services

Presales Support

Call Center	Toll-free	Direct dial	FAX
Disc:	1-877-271-3285	+1-405-324-4730	+1-405-324-4702
Tape:	1-800-626-6637	+1-714-641-2500	+1-714-641-2410

Technical Support

Call Center	Toll-free	Direct dial	FAX
Disc:	1-800-SEAGATE†	+1-405-324-4770	+1-405-324-4702
Tape:	1-800-SEAGATE†	+1-405-324-4770	+1-405-324-4703

Warranty Service

Call Center	Toll-free	Direct dial	FAX / Internet
USA, Mexico and	1-800-468-3472	+1-405-324-4720	+1-405-324-4772
Latin America
Canada
Memofix*	1-800-636-6349	+1-905-660-4936	+1-905-660-4951
			www.memofix.com
Adtech*	1-800-624-9857	+1-905-890-3099	+1-905-890-3977
			www.adtech1.com
Brazil
MA Centro
de Serviços*	—	+55-21-2509-7267	+55-21-2507-6672

e-mail: centro.de.servicos.brasil@seagate.com

*Authorized Service Centers

†For product-specific phone number

U Series 9 Product Manual, Rev. D

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Contents Series Page Series Page Revision status summary sheet Page Contents Series 9 Product Manual, Rev. D List of Figures Viii Series 9 Product Manual, Rev. D Introduction Series 9 Product Manual, Rev. D Specification summary table Drive specificationsSeries 9 Product Manual, Rev. D Physical organization Default logical geometryLBA mode Formatted capacityStart/stop times Physical characteristicsPower specifications Seek timeRead/write power and current Power consumptionSpinup power Seek modeTypical 5V startup and operation current profile Typical current profileSleep mode Power-management modesActive mode Idle modeEnvironmental specifications Acoustics Reliability Electromagnetic immunityFluid Dynamic Bearing FDB motor acoustics Agency certification Page Handling and static discharge precautions Configuring and mounting the driveBreather filter hole location Breather filter hole precautionsCable-select option Jumper settingsMaster/slave configuration Drive as master with a non-ATA-compatible slaveUltra ATA/100 cable Drive mountingMounting dimensions-top, side and end view Series 9 Product Manual, Rev. D ATA interface ATA interface signals and connector pinsO pins and supported ATA signals Command name Command code in hex ATA-standard commands Supported ATA commandsCommand name Command code in hex Word Description Value Identify Device commandXx07H Description if bit is set to Bit Word 0CH Set Features commandCode in features A.R.T. command Register 4 S.M.A.R.T. commands Series 9 Product Manual, Rev. D Reseller Marketplace Seagate Technology support servicesInternet MySeagatePresales Support Warranty ServiceAuthorized Service Centers Seagate Online StoreUSA/Canada/Latin America Support Services FAX Services-All European Countries European Support ServicesAsia/Pacific Support Services Series 9 Product Manual, Rev. D Numerics IndexPage Page Series 9 Product Manual, Rev. D Page Seagate Technology LLC