Seagate ST360019A manual Asia/Pacific Support Services

Page 45

Asia/Pacific Support Services

For Asia/Pacific presales and technical support, dial the toll-free number for your specific country. The Asia/ Pacific toll-free numbers are available from 6:00 A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian East- ern time) Monday through Friday, except as noted. If your country is not listed here, direct dial one of our tech- nical support locations.

Call Center

Toll-freeDirect dial

FAX

Australia

1800-14-7201—

China (Chinese)1,3

800-810-9668+86-10-6225-5336—

Hong Kong

800-90-0474—

Hong Kong

 

 

(Chinese)1,3

001-800-0830-1730—

India2,3

1-600-33-1104—

Indonesia

001-803-1-003-2165—

Japan

— —

+81-3-5462-2978

Malaysia

1-800-80-2335—

New Zealand

0800-443988—

Singapore

800-1101-150—

+65-6488-7525

Taiwan (Chinese)1,3

00-800-0830-1730—

Thailand

001-800-11-0032165—

Warranty Service

Call Center

Toll-freeDirect dial

FAX

Asia/Pacific

+65-6485-3595

+65-6485-4860

Australia

1800-12-9277—

India3

+91-44-821-6164

+91-44-827-2461

1Hours of operation are 8:30 A.M. 2Hours of operation are 9:00 A.M.

to 5:30 P.M., Monday through Friday (Australian Western time). to 6:00 P.M., Monday through Saturday.

3Authorized Service Center

U Series 9 Product Manual, Rev. D

35

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Contents Series Page Series Page Revision status summary sheet Page Contents Series 9 Product Manual, Rev. D List of Figures Viii Series 9 Product Manual, Rev. D Introduction Series 9 Product Manual, Rev. D Specification summary table Drive specificationsSeries 9 Product Manual, Rev. D LBA mode Default logical geometryFormatted capacity Physical organizationPower specifications Physical characteristicsSeek time Start/stop timesSpinup power Power consumptionSeek mode Read/write power and currentTypical 5V startup and operation current profile Typical current profileActive mode Power-management modesIdle mode Sleep modeEnvironmental specifications Acoustics Electromagnetic immunity ReliabilityFluid Dynamic Bearing FDB motor acoustics Agency certification Page Handling and static discharge precautions Configuring and mounting the driveBreather filter hole location Breather filter hole precautionsMaster/slave configuration Jumper settingsDrive as master with a non-ATA-compatible slave Cable-select optionUltra ATA/100 cable Drive mountingMounting dimensions-top, side and end view Series 9 Product Manual, Rev. D ATA interface ATA interface signals and connector pinsO pins and supported ATA signals Command name Command code in hex ATA-standard commands Supported ATA commandsCommand name Command code in hex Word Description Value Identify Device commandXx07H Description if bit is set to Bit Word 0CH Set Features commandCode in features A.R.T. command Register 4 S.M.A.R.T. commandsSeries 9 Product Manual, Rev. D Internet Seagate Technology support servicesMySeagate Reseller MarketplaceAuthorized Service Centers Warranty ServiceSeagate Online Store Presales SupportUSA/Canada/Latin America Support Services FAX Services-All European Countries European Support ServicesAsia/Pacific Support Services Series 9 Product Manual, Rev. D Numerics IndexPage Page Series 9 Product Manual, Rev. D Page Seagate Technology LLC