Seagate ST360019A manual European Support Services, FAX Services-All European Countries

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European Support Services

For European presales, technical support, and warranty service, dial the toll-free number for your specific country. If your country is not listed here, dial our European call center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (Central Europe time) Monday through Friday. The European call center is located in Amsterdam, The Netherlands.

Call Center
Austria	0 800-20 12 90
Belgium	0 800-74 876
Denmark	80 88 12 66
France	0 800-90 90 52
Germany	0 800-182 6831
Ireland	1 800-55 21 22
Italy	800-790695
Netherlands	0 800-732 4283
Norway	800-113 91
Poland	00 800-311 12 38
Spain	900-98 31 24
Sweden	0 207 90 073
Switzerland	0 800-83 84 11
Turkey	00 800-31 92 91 40
United Kingdom	0 800-783 5177

FAX Services—All European Countries

Presales/Technical Support/Warranty Service 31-20-653-3513

Africa/Middle East Support Services

For presales, technical support, warranty service and FAX services in Africa and the Middle East, dial our European call center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (European central time) Monday through Friday, or send a FAX to +31-20-653-3513. The European call center is located in Amsterdam, The Nether- lands.

34	U Series 9 Product Manual, Rev. D

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Contents Series Page Series Page Revision status summary sheet Page Contents Series 9 Product Manual, Rev. D List of Figures Viii Series 9 Product Manual, Rev. D Introduction Series 9 Product Manual, Rev. D Drive specifications Specification summary tableSeries 9 Product Manual, Rev. D Default logical geometry LBA modeFormatted capacity Physical organizationPhysical characteristics Power specificationsSeek time Start/stop timesPower consumption Spinup powerSeek mode Read/write power and currentTypical current profile Typical 5V startup and operation current profilePower-management modes Active modeIdle mode Sleep modeEnvironmental specifications Acoustics Fluid Dynamic Bearing FDB motor acoustics Electromagnetic immunityReliability Agency certification Page Configuring and mounting the drive Handling and static discharge precautionsBreather filter hole precautions Breather filter hole locationJumper settings Master/slave configurationDrive as master with a non-ATA-compatible slave Cable-select optionDrive mounting Ultra ATA/100 cableMounting dimensions-top, side and end view Series 9 Product Manual, Rev. D ATA interface signals and connector pins ATA interfaceO pins and supported ATA signals Supported ATA commands Command name Command code in hex ATA-standard commandsCommand name Command code in hex Identify Device command Word Description ValueXx07H Description if bit is set to Bit Word Set Features command 0CH4 S.M.A.R.T. commands Code in features A.R.T. command RegisterSeries 9 Product Manual, Rev. D Seagate Technology support services InternetMySeagate Reseller MarketplaceWarranty Service Authorized Service CentersSeagate Online Store Presales SupportUSA/Canada/Latin America Support Services European Support Services FAX Services-All European CountriesAsia/Pacific Support Services Series 9 Product Manual, Rev. D Index NumericsPage Page Series 9 Product Manual, Rev. D Page Seagate Technology LLC