Western Digital WDBLGT0080KBK, WDBLGT0120KBK manual Cannot access Windows PCs via Remote Access

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TROUBLESHOOTING

3.Click Browse to find the folder that you want to map, or type the path to the server using the format \\ServerName\FolderName. For example, if the share is called Documents, and your server is called MyServer, you would enter \\MyServer\Documents.

4.If you want the drive to reconnect whenever the computer is rebooted, click the Reconnect at logon check box.

5.Click Finish.

Cannot access Windows PCs via Remote Access

Internet Explorer 8 or 9 is required to access a Windows PC using the Remote Web Access feature of the WD Sentinel server. There is an Active X Client requirement that comes standard with these browsers. For more information, see Knowledge Base Answer ID 8578.

WD SENTINEL DX4000	63
ADMINISTRATOR’S GUIDE

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Contents Small Office Storage Server WD Sentinel DX4000Registering Your WD Product WD Service and SupportAccessing Online Support Contacting WD Technical SupportTable of Contents Best Practices Using the WD Sentinel Server’s FeaturesTroubleshooting Regulatory and Warranty InformationImportant User Information Important Safety InstructionsRecording Your WD Product Information Handling PrecautionsAbout This Guide Getting to Know Your WD Sentinel DX4000 Server Product OverviewTotal solution with industry-leading technology partners Key FeaturesPackage Contents WD Sentinel DX4000 AC adapter Ethernet cable Requirement Description System Requirements and Compatibility InformationSpecification Description Technical SpecificationsProduct Views Power LEDDrive Bay LEDs Component Icon Description LEDsAlert Description IndicatorsColor State Description LEDsAdditional Reference Description Where to Find HelpPrimary User Interface Primary Interface Primary Setup TasksUser Roles and Responsibilities Types of WD Sentinel DX4000 UsersExamples How the WD Sentinel DX4000 Fits into Your OfficeManaging the WD Sentinel Server Dashboard User Name Enter Administrator To access the Dashboard MacPerforming Dashboard Tasks Using the HomeTab Description Home Page TabsHome Page Tasks Panel Managing Computers and BackupsManaging User Accounts Managing Server Folders and Hard DrivesHealth Tab Settings DescriptionMonitoring Add-ins Monitoring System Health and AlertsQuarters of the system capacity available for data storage Request Support To access WD Customer Support automaticallyHealth Tasks Find compatible hard drivesTo lock the drives Click Lock drives Manual Updates of WD SoftwareClick Unlock drives To change the password Updating SoftwareUpdating Microsoft Software Managing Server SettingsAutomatic Updates of WD Software To set a schedule for automatic updatesHomeGroup Remote Web AccessGeneral MediaDomain Enabling Remote Web AccessShutting Down the Server To perform a clean shutdown using the front panelWD Sentinel Server RAID Storage Managing Storage on the WD Sentinel ServerTo share data on a USB drive Using USB StorageClick the Server Folders tab To stop sharing data on a USB drive Replacing a Failed DriveManaging Storage on the WD Sentinel Server Adding Capacity by Adding a Drive To access the Launchpad Windows Using the WD Sentinel Server’s FeaturesUsing the Launchpad Internal Users Accessing the LaunchpadEnter your user name and password To access the Launchpad Mac Select FinderApplicationsWindows Server Launchpad To select Launchpad options To disable the Launchpad after signing in WindowsSelecting Launchpad Options Windows PC or Mac Computer Managing the LaunchpadTo disable the Launchpad after signing in Mac Click FinderDevicesMacintosh HD To uninstall the Launchpad Connector Software on a MacLaunchpad Windows Accessing Shared Folders Over Your NetworkLaunchpad Mac Logging Accessing Computers and Shared Folders RemotelyShared Folders Remote Web Access HomeBacking up Windows PC ComputersInitiating Backups Scheduling Automatic Backups Dashboard onlyClick Start backup Backup Using the LaunchpadBackup Using the Dashboard Scheduling Automatic Backups Time MachineBacking up with Time Machine Mac Select Registered User Using the WD Sentinel SERVER’S Features Click Computers and Backups Recovering/Restoring Windows PCRestoring Windows PC Computers Bare Metal Restore To restore a Windows PC that has been backed upTo recover individual files and folders Recovering/Restoring MacRequirements Recovering the WD Sentinel ServerCreate a Virtual DVD Run the Virtual DVD Unlock my drives Using the WD Sentinel SERVER’S Features Recreating the storage Using the WD Sentinel SERVER’S Features Performing a Recovery Using the WD Sentinel SERVER’S Features Using the WD Sentinel SERVER’S Features Using the WD Sentinel SERVER’S Features Best Practices Setting up the WD Sentinel DX4000Setting up Client Computers Using the WD Sentinel DX4000 EfficientlySharing Files with External Users Replacing DrivesShutting Down LEDs do not light up TroubleshootingFirst Steps Checklist Specific Problems and Corrective ActionsCannot access Windows PCs via Remote Access Regulatory Compliance Regulatory and Warranty InformationKC Notice Republic of Korea only Environmental Compliance China Obtaining ServiceGNU General Public License GPL Limited WarrantyISCSI Roles AppendixManaging iSCSI Storage on the WD Sentinel Server ISCSI OverviewCreate an iSCSI Target Setting DescriptionClick Create Target Edit an iSCSI TargetClick Modify Target Enabling an iSCSI Target Disable an iSCSI TargetDeleting an iSCSI Target Importing an iSCSI Target Exporting an iSCSI TargetGlossary 910Glossary Glossary Index RAID USB USB