Perle Systems DS1, TS2 manual Problems with Terminals, Unknown IP Address

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Problems with Terminals

Problems with Terminals

The following section concerns problems with the appearance of data on your terminal screen.

The IOLAN logs me out after a few minutes:

zCheck the Idle Timer value set for the user. The default setting for the Idle Timer for all users is 0 seconds (does not timeout).

Corrupt data.

zCheck your line settings (baud rate, stop bits, etc.)

Missing data.

zVerify that the same type of flow control is set in both your terminal and on the IOLAN’s port.

Error message not permitted on a dumb terminal after typing the CLI command

screen.

zSet your Line to Termtype VT100, ANSI or WYSE60 (or other form of terminal emulation, if you have downloaded one). The default line type in the IOLAN is Dumb, which does not support the graphics characters necessary to view the text-based menus.

Screen corruption when using the text-based menu system.

zVerify that the terminal setup in the IOLAN matches your terminal.

zVerify that entries in the term file match your terminal setup.

zIf using a PC/computer, verify that the type of terminal emulation selected in your application matches those supported by the IOLAN.

When using the function keys on your keyboard, nothing happens or your sessions keep swapping.

zChange your Hotkey Prefix character. The function keys on the keyboards of some terminals (like WYSE60) send character sequences which begin with ^a; unfortunately, ^a is also the default Hotkey Prefix, which you use to switch between sessions. A valid alternative would be ^b (hex=02). If you are the system administrator, you can change any user’s Hotkey Prefix character.

When using a downloaded terminal definition, you are having problems using arrow keys.

zUse Ctrl-K, Ctrl-J, Ctrl-H and Ctrl-L for up, down, left and right respectively.

When switching from a session back to the text menus, both screen images are superimposed.

zPress ^r to redraw the screen.

INIT: Error in terminal file <filename>

zThis error indicates that you have exceeded the 80 character limit for one or more of the terminal capabilities defined in the reported file.

INIT: Error on line n in terminal file <filename>

zYou have omitted the = sign from the reported line.

Unknown IP Address

You have already configured tje IOLAN and you do know your password, but have lost, misconfigured, or don't know the IP address of the IOLAN, and you cannot obtain a login.

zIf the IOLAN resides within the local network segment, you can use DeviceManager to find the

IOLAN.

zYou can connect directly to the serial port of the IOLAN, as explained in Through the Serial Port on page 38.

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Contents Iolan DS1/TS2 EN 55022 1998, Class A, Note Table of Contents Configuration Methods DHCP/BOOTP Getting Started Configuring Serial Ports Console Management Profile Configuring Users Configuring Security UDP Configuring the System Controlling the I/O Channels Appendix a Virtual Modem AT Commands Appendix D I/O Wiring Diagrams Appendix G Troubleshooting Documentation PrefaceAbout This Book Intended AudienceOnline Help Typeface ConventionsIntroduction About the IolanIolan Family Models Hardware Iolan FeaturesSecurity SoftwareIolan Features Connectivity IntroductionIolan Components Overview Power Supply SpecificationsGetting to Know Your Iolan Desktop ModelsSerial Activity DS1End View Top ViewConsole/Serial Switch Console ModeSerial Mode Powering Up the Iolan Serial Only ModelsModels Configuration Methods Chapter Configuration Methods Overview Configures an IP AddressRequires a Configured IP Address Easy Config Wizard DeviceManager Access PlatformsUnique Features Connecting to the Iolan Using DeviceManagerDeviceManager Using DeviceManager WebManager Connecting to the Iolan Using WebManagerUsing WebManager Command Line Interface Connecting to the Iolan Using the CLIThrough the Network Through the Serial Port Using the CLIConnecting to the Iolan Using the Menu MenuUsing the Menu Using DHCP/BOOTP Connecting to the Iolan Using DHCP/BOOTPDHCP/BOOTP Parameters Snmp Connecting to the Iolan Using SnmpUsing the Snmp MIB Snmp Getting Started Easy Configuration WizardSetting Up the Network Using a Direct Serial Connection to Enable BOOTP/DHCP Using a Direct Serial Connection to Specify an IP AddressSet server internet dhcp/bootp on For an IPv6 Network Using ARP-PingSetting Up the Serial Ports Setting Up the Serial Ports Setting Up Users Using DeviceManager WebManager DeviceManager Navigating DeviceManager/WebManagerWebManager Starting a New Session Using DeviceManager to Connect to the IolanAssigning a Temporary IP Address to a New Iolan Logging in to the Iolan Adding/Deleting Manual IOLANsLogging into the Iolan Using WebManager to Connect to the IolanConfiguration Files Creating a New Iolan Configuration in DeviceManagerOpening an Existing Configuration File Importing an Existing Configuration FileManaging the Iolan Network Settings Field Descriptions IP SettingsIP Settings OverviewAdvanced Automatically server Default EnabledAdvanced Host TableFunctionality Route List Adding/Editing a HostAdding/Editing Routes Functionality Serial PortsEditing a Serial Port Resetting a Serial Port Serial Port Profiles Common TabsHardware Tab Field Descriptions Enable Inbound Default NoneDefault Full Default Auto Flow ControlPacket Forwarding Tab Field Descriptions Packet Size Enable Trigger1Enable Trigger2 Packet DefinitionConsole Management Profile Data Options IPv4 Address Default TelnetGeneral Tab Field Descriptions Protocol Listen for Connections on TCP PortAdvanced Tab Field Descriptions Dial Out Dial TimeoutBreak Handling DialTruePort Profile Connect to System Default Enabled Host NameConnect to remote TCP PortDefine a primary Host and backupAdding/Editing Additional TruePort Hosts Hosts to connect toBackup Host Adding/Editing a Multihost EntryPrimary Host When Signals highDay Motd Default Disabled Idle Timeout Session TimeoutTCP Sockets Profile General Tab Field Descriptions Adding/Editing Additional Hosts Adding/Editing a Multihost Entry Keepalive Enable TCPUDP Sockets Profile This entry is disabled since Direction is set to Disabled Autolearn Listen for connections on UDP port DirectionStart IP Address End IP AddressPort Default 0 zeroTerminal Profile Any PortVT320 specifically supporting VT320-7 Default DumbVT100 TVI925Automatically When any data isDay Motd Default Disabled ProtocolData Range Disconnect User logs out Default DisabledUser Service Settings Login SettingsTelnet Settings Echo InterruptQuit EraseClient Iolan Tunnel Serial Tunneling ProfileSerial Server Tunnel SerialClient Default Disabled Host Name Act As TunnelServer Virtual Modem Profile 100 Iolan DS1/TS2 User’s Guide, Version DTR Signal Acts as RTS Signal Always On RTS Signal Acts as Phone Number to Host Mapping Host IP Address Control Signal I/O ProfileVModem Phone Number Entry Phone NumberLatch Input Signal Field DescriptionsInvert Signal DescriptionManual Clear Output Signal Field DescriptionsAuto Clear Mode Mode Default Disabled SyslogModbus Gateway Profile IP Mappings Settings Button Modbus/RTUMode Destination SlaveDefault 30 ms Default 1000 msAdvanced Field Descriptions Modbus Slave IP Settings Field Descriptions Adding/Editing Modbus Slave IP SettingsUID Start Data Options TCP or UDP Default HostDefault TCP UID EndModbus Slave Advanced Settings Field Descriptions General Tab Field Description Custom Application ProfileMonitor Advanced Serial Settings TabClosing Serial Port Default Disabled Deny Multiple NetworkModems Tab Adding/Editing a ModemName Name of the modem Field Definitions TruePort Baud Rate Tab116 Iolan DS1/TS2 User’s Guide, Version Configuring Users User Settings General Tab Adding/Editing UsersLevel Default NormalHost IP Services TabService Default DSPromptDefault English Advanced TabLanguage Sessions Tab Connect Session 1, 2, 3Serial Port Access Tab 126 Iolan DS1/TS2 User’s Guide, Version Services Configuring SecurityField Descriptions Configuring I/O InterfacesChapter Access Functionality SettingsAdvanced Slave Modbus Settings Failsafe Action is triggered Failsafe Timer FunctionalityTimeout Default 30 secondsEnable UDP Broadcast of I/O Default Disabled StatusUDP Functionality UDP Entry Temperature FunctionalityUDP Settings Default CelsiusAnalog ChannelsAlarm Settings Default CurrentDigital I/O Digital InputInput Mode 139 Digital Output Output Output ModeDefault Sink Default ManualPulse Count Pulse ModeInactive Signal Width Active Signal Width DelayApplication Industrial Freezers RelayRelay I/O Monitoring Device ServerWidth Inactive SignalActive Signal Temperature Default RTD Basic Analog Alarm Settings Alarm SettingsClear Advanced Analog Alarm SettingsClear Mode Trigger TypeUDP Unicast Format Analog DataTotal Data Length Exists Length Data Serial Pin Signal DataUDP Unicast Example Digital/Relay DataModbus Slave Modbus Serial Application Connected to the Serial PortModbus Serial Application Connected to the Network Modbus I/O Access Modbus TCP ApplicationFunction Codes Coil/Register Descriptions Input Registers Serial Port Coil/Register DescriptionsA4/T4 Registers Data Model A1/T1 A2/T2 A3/T3 A4/T4 Holding RegistersData Model D1/R1 D2/R2 Coils A4D2/A4R2 RegistersData Model Pin Coils Serial Pin SignalsD4/D2R2 Registers Data Model D3/R1 D4/R2 CoilsPC running a Modbus Serial Application TruePort Power Digital OutputTruePort I/O TruePort/Modbus CombinationPower Digital Output API Over TruePort OnlyPC running Custom Application API TruePort Accessing I/O Data Via TruePort SetupIntroduction Response Format Format of API CommandsGet Commands Command FormatSet Commands Example 2 Turn on the first and second relay on a D2R2 unit Successful Response FormatUnsuccessful Response Format Example 1 Turn on the first relay on a D2R2 unitSnmp Traps Error CodesConfiguring the System Chapter AlertsSyslog Management Custom App/Plugin Field Description Login Tab Field DescriptionsBootup Files Tab Field Descriptions Tftp Tab Field Descriptions Message of the Day Motd Tab Field DescriptionsControlling the I/O Channels Activate Output Manually activates the channel output Downloading Configuration Files System Administration ChapterManaging Configuration Files Saving Configuration FilesDownloading Configuration Files to Multiple IOLANs Reboot ServerServer Name Downloading Iolan Firmware Uploading Configuration FilesCalibrating Temperature Input Calibrating I/OCalibrating Analog Input Calibrating RTD Calibrating Analog ChannelsSetting the IOLAN’s Date and Time Rebooting the IolanResetting Calibration Data Resetting the Iolan to Factory Defaults Language SupportLoading a Supplied Language Translation Guidance Software Upgrades and Language FilesCreating Terminal Definition Files Downloading Terminal DefinitionsFor example Resetting Configuration ParametersLost Admin Password 184 Iolan DS1/TS2 User’s Guide, Version Virtual Modem Initialization Commands CommandsAT&Sn AT&RnAT&Cn Pinouts and Cabling Diagrams Serial PinoutsDB25 Male DB25 Female GND CTS RJ45DB9 Male I/O DB9 Male Serial OnlyDB25 Female EIA-232 Cabling DiagramsTerminal DB25 Connector DB25 MaleRJ45 DB9 Male10-pin Pin Iolan RJ45 DCE Modem DB25 ConnectorRxD TxD DTR 20 DTR GND Setting Jumpers Port IolanIolan DB25 Male/Female Iolan RJ45 DIP Digital I/O Module Analog Input Module 200 Iolan DS1/TS2 User’s Guide, Version Digital Input Dry Contact Wiring I/O DiagramsDigital I/O Digital Input Wet ContactDigital Output Source Digital Output SinkVoltage Temperature InputAnalog Input CurrentRelay Output RTD 2-WireRTD 3-Wire RTD 4-WireNormally Closed Contact 206 Iolan DS1/TS2 User’s Guide, Version TruePort TruePort UtilityAPI I/O Access Over TruePort API Request FormatAPI Response Format Error Codes 210 Iolan DS1/TS2 User’s Guide, Version Starter Kit Adapters/Cable AccessoriesRJ45F DB25M DTE RJ45F to DB25M DTE Crossover AdapterRJ45F to DB25M DCE Modem Adapter RJ45F DB25F RJ45F to DB25F DTE Crossover AdapterRJ45F to DB9M DTE Crossover Adapter RJ45F to DB9F DTE Crossover Adapter Sun/Cisco RJ45M Connector Cable for Rack Mount ModelsPower/Ready LED continues to flash green in Desktop models TroubleshootingHardware Problems Communication IssuesDeviceManager Problems Host ProblemsLogin Problems Unknown IP Address Problems with TerminalsModels DHCP/BOOTP ProblemsLanguage Problems Long Reboot CycleGlossary RIP Routing PAP PasswordAuthentication Protocol Radius Remote Authentication Dial Users Services Reverse ConnectionIndex BootpSnmp
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DS1, TS2 specifications

Perle Systems TS2 and DS1 are advanced serial-to-Ethernet devices designed to facilitate seamless integration of serial devices with modern IP networks. These devices serve as crucial tools for businesses looking to enhance their communication capabilities while leveraging existing infrastructure.

One of the standout features of the Perle TS2 and DS1 is their ability to support multiple serial protocols including RS232, RS422, and RS485. This versatile support allows businesses to connect various legacy devices to their networks, ensuring that critical equipment can still communicate effectively in an increasingly digital landscape.

The TS2 model is particularly noted for its dual serial ports, enabling simultaneous communication with multiple devices. This capability is invaluable for applications requiring real-time data transmission, such as remote monitoring and automated control systems. The DS1 model, on the other hand, is designed for single-port use, making it an ideal solution for smaller-scale operations or specific single-device connections.

Both the TS2 and DS1 incorporate advanced features such as configuration through a web interface, which simplifies setup and management. Users can easily access device settings and monitor performance metrics remotely, enhancing operational efficiency. These devices also support various network protocols such as TCP/IP, UDP, and ICMP, ensuring compatibility with a wide range of network architectures.

In terms of security, Perle Systems prioritize user data protection. The TS2 and DS1 offer features including SSL encryption and SSH protection, providing an added layer of security for sensitive information transmitted over the network. This is particularly important for industries where data integrity and security are paramount, such as healthcare and finance.

Additionally, the rugged design of both devices ensures reliable performance even in harsh environments. With extended temperature ratings and robust housing, the TS2 and DS1 can operate in diverse conditions without compromising functionality.

To summarize, the Perle Systems TS2 and DS1 provide a reliable and flexible solution for connecting legacy serial devices to modern networks. With their support for multiple serial protocols, web-based management, robust security features, and rugged design, these devices cater to a variety of industries looking to modernize their communication infrastructure while maintaining existing equipment. Whether for large-scale operations or smaller implementations, the TS2 and DS1 equip businesses with the tools needed for effective serial communication in an IP-driven world.