NETGEAR NETGEAR 341U manual Frequently Asked Questions

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Frequently Asked Questions

Find out answers to questions you may have.

How Can I Tell I’m Connected to 3G or LTE?

When you’re connected to a network, in the NETGEAR 341U Manager (http://SprintModem), the network type icon (LTE, 3G) appears in the Connection Details section on the left side of the page, and the connection status is shown on the Network > Status Details Tab.

Is Roaming on LTE Supported?

At the time of this release, roaming (that is, using a network other than Sprint) on LTE is not supported.

Roaming is supported on 3G (CDMA) networks.

To change the roaming setting, see Setting the Roaming Mode.

What Do I Do if I Forget the Administrator Password?

Here’s what to do if you forgot the Administrator Password.

nReset the software to default settings. You will need to call Sprint Customer Support for assistance. (See Resetting to Factory Default Settings.)

If the Connection is “Always On,” Am I Always Being Billed?

No. The connection to the network goes dormant after a period of inactivity, but the connection can be re-established faster than having to reconnect. Billing occurs only when data is passed across the network.

Questions About GPS

Find answers to common questions about GPS.

Frequently Asked Questions

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Contents Page Table of Contents Page Page Page Get Started Your DevicePackage Contents Care and MaintenanceSystem Starting Your Device for the First Time Getting HelpContacting Sprint Customer Service Visiting the Sprint WebsiteMobile Broadband Information and Settings Device Basics3G and LTE Networks Signal Information Internet Connection InformationRestarting the Device Oled Display Micro-SIMPage External Antennas AlertsConnecting the Device Your Network ConnectionLaunching Your Network Connection TRU-Install WindowsMac Click Continue Installation Oled Display Interpreting the Oled DisplayData Usage Netgear 341U Manager Interface HomeLogging In as an Administrator Displaying the Netgear 341U Manager HomeData Usage My Account Summary Alerts Status Connection DetailsGPS Cancel Start / StopTime of fix Settings General Device TabGeneral Software and Reset Tab Settings Click Settings General Software and ResetDownload / Backup Restore SettingsReset Click Settings General System LogsGeneral System Logs Tab Roaming Mode Click Settings Network PreferencesNetwork Mode Network Preferences TabNetwork APN Access Point Name Tab Network SIM Security Tab Click Settings Network Status Details PS service typeNetwork Status Details Tab IP Address TX PowerCell ID Channel ULSupport Web AboutUser Guide Manage AccountCompartment Account Details My number USB modem’s telephone numberMobile Station ID associated with your phone number Serial number of the SIMTwitter FeedbackConnect with us Facebook Product Support User GuideNetgear 341U Manager Home Page Settings Device SettingsDisplay Settings Setting the Oled Display Data Usage FormatChanging the Netgear 341U Manager Password Changing the Netgear 341U Manager URLChanging the Netgear 341U Manager IP Address Numbers, and symbols Click Submit Device Settings Configuring Networks Viewing Network Activation InformationViewing Data Usage Session Network SettingsSetting the Roaming Mode Billing CycleSetting the Allowed Network Mode Enabling / Disabling the Roaming Guard Warning MessageConfiguring Access Point Names Exporting Settings Software and ResetExporting and Importing Settings Importing SettingsUpdate USB Modem Software and Firmware Downloading Software UpdatesClick Install Now Resetting to Factory Default Settings Resetting Your DeviceResetting Device Settings Only Upgrading Firmware From a FileEnter the MSL code provided by Sprint, then click Submit GPS Settings Setting the GPS ModeEnabling / Disabling GPS Using Metric Units Frequently Asked Questions How Do I Enable or Disable GPS? What is GPS?Where Can I Use GPS? What are some GPS Limitations?How Do I Access My Corporate Network Through a VPN? Are Terminal Sessions Supported?Click Settings Network Preferences Click Update PRL Improving Signal StrengthImproving 3G Network Service TipsGeneral Tips TroubleshootingInsufficient Signal Strength Oled Display Is DarkCannot Connect to the Mobile Broadband Network Double-clickInternet OptionsFrom the Connections tab, select Never dial a connection Cannot Check for Updates GPS Doesn’t Seem to Be AvailableApprovals Technical SpecificationsRadio Frequency and Electrical Specifications TransmitSoftware Specifications Environmental SpecificationsMechanical Specifications Safety Information Safety and HazardsImportant Notice Regulatory Notices FCC ID PY3AC341URegulatory Notices Licenses LegalPatents GNU General Public License VersionPage Legal Legal No Warranty How to Apply These Terms to Your New Programs GNU General Public License Version Definitions Source CodeBasic Permissions Protecting Users Legal Rights From Anti-Circumvention LawConveying Verbatim Copies Conveying Modified Source VersionsConveying Non-Source Forms Additional Terms Termination Acceptance Not Required for Having CopiesAutomatic Licensing of Downstream Recipients Patents No Surrender of Others Freedom Use with the GNU Affero General Public LicenseRevised Versions of this License Disclaimer of Warranty Limitation of LiabilityInterpretation of Sections 15 GNU Lesser General Public License Version Preamble Page Page Page Page Legal No Warranty Additional Definitions Exception to of the GNU GPLConveying Modified Versions Object Code Incorporating Material from Library Header Files Combined WorksFontconfig License Combined LibrariesRevised Versions of the GNU Lesser General Public License Libxml2 License Hash.c License Locapi License Pimd LicenseShadow License ISC License OpenSSL LicenseOriginal SSLeay License Legal Trademarks CopyrightLimitation of Liability Additional Information and Updates Index APNDRC GPS IP address of 3G network connection Otasp RS-SINR LTE Rsrp Rsrq URL Wwan radio IP address Index 105