n“Safari can’t open the page” (Safari)
n“The connection has timed out” (FireFox) Check the following:
nYour device is seated correctly in the computer’s USB slot.
nMake sure you’re typing the correct address in the Web browser.
•Try http://SprintModem (unless you’ve changed the URL in Changing the NETGEAR 341U Manager URL.)
•If the home page is still not displayed, try http://192.168.1.1 (unless you’ve changed the IP address in Changing the NETGEAR 341U Manager IP Address.)
nThe Web browser is a recent version, and
• Mozilla Firefox (version 3.0 or higher)
• Google Chrome (version 2.0.172.28 or higher) • Apple Safari (version 4.0 or higher)
• Opera (version 9.64)
nIf your computer has other adapters (for example, Ethernet) connected to other networks, disable or remove them from your computer.
nIf Internet security software is running on your computer, disable it and see whether the error message still occurs. Some firewall software may block access to the home page.
nCheck your Web browser settings:
1.Open the Control Panel in Windows.
2.Double-click Internet Options.
3.From the Security tab, restore the default settings.
4.From the Connections tab, select Never dial a connection.
5.From the Advanced tab, restore the default settings.
6.Close and reopen your Web browser.
If, after checking all of the above, you still cannot display the home page, consider resetting the software to default settings. See Resetting to Factory Default Settings for details.
Cannot Connect to the Mobile Broadband Network
If this message is displayed, go through the following steps.
Troubleshooting | 54 |