NETGEAR NETGEAR 341U manual Starting Your Device for the First Time, Getting Help

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Starting Your Device for the First Time

The NETGEAR 341U USB Modem is designed to activate automatically the first time that it is plugged in, using ‘hands-free activation’. Typically, the activation process will be seamless, not requiring any action on your part; you might not even see any activation-related messages on the device’s OLED display.

If your account did not activate for some reason (you are not in an area with Sprint 3G or LTE network coverage, you are in an area where you can’t get signal such as a building or tunnel, etc.), a message will appear on the OLED display telling you to go to http://sprintmodem/ to activate the account.

You must activate your account before you can use Sprint data services.

Plug in the Modem to Automatically Activate Your Account

1.Insert the USB modem into an available USB 2.0 or USB 3.0 slot. The device starts up and, if a Sprint 3G or LTE network signal is available, it will automatically try to activate your account (a message will appear indicating hands free activation is in progress).

2.If the activation succeeds, the OLED display shows the home screen. If the activation fails, you can try to activate the account from the NETGEAR 341U Manager, or repeat this procedure when you are in a Sprint coverage area.

Activate Your Account From the NETGEAR 341U Manager

If your account was not activated automatically when you inserted the USB modem, you cannot use Sprint data services.

You can attempt to activate the account from the NETGEAR 341U Manager:

1.Log in to the home page. (See Logging In as an Administrator.) If a Sprint 3G or LTE network signal is available, hands free activation begins automatically.

2.Read the End User License Agreement that appears and, when you are ready, click I Agree to accept the terms of the agreement.

If the account is still activating, a Hands Free Activation message will display the current status. Wait for the process to finish (recommended) or click Cancel.

If you cancel the activation, follow the instructions that appear to finish the activation process. If the activation succeeds, an Activation Complete message will appear.

Getting Help

Learn where you can get more information or assistance.

Get Started

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Contents Page Table of Contents Page Page Page Get Started Your DeviceSystem Package ContentsCare and Maintenance Starting Your Device for the First Time Getting HelpContacting Sprint Customer Service Visiting the Sprint Website3G and LTE Networks Mobile Broadband Information and SettingsDevice Basics Restarting the Device Signal InformationInternet Connection Information Oled Display Micro-SIMPage External Antennas AlertsLaunching Your Network Connection Connecting the DeviceYour Network Connection TRU-Install WindowsMac Click Continue Installation Oled Display Interpreting the Oled DisplayData Usage Netgear 341U Manager Interface HomeLogging In as an Administrator Displaying the Netgear 341U Manager HomeData Usage My Account Summary Alerts Status Connection DetailsGPS Time of fix CancelStart / Stop Settings General Device TabGeneral Software and Reset Tab Click Settings General Software and Reset Download / BackupSettings Restore SettingsGeneral System Logs Tab ResetClick Settings General System Logs Click Settings Network Preferences Network ModeRoaming Mode Network Preferences TabNetwork APN Access Point Name Tab Network SIM Security Tab Network Status Details Tab Click Settings Network Status DetailsPS service type TX Power Cell IDIP Address Channel ULSupport About User GuideWeb Manage AccountAccount Details My number USB modem’s telephone number Mobile Station ID associated with your phone numberCompartment Serial number of the SIMFeedback Connect with us FacebookTwitter Product Support User GuideDevice Settings Display SettingsNetgear 341U Manager Home Page Settings Setting the Oled Display Data Usage FormatChanging the Netgear 341U Manager IP Address Changing the Netgear 341U Manager PasswordChanging the Netgear 341U Manager URL Numbers, and symbols Click Submit Device Settings Viewing Data Usage Configuring NetworksViewing Network Activation Information Network Settings Setting the Roaming ModeSession Billing CycleSetting the Allowed Network Mode Enabling / Disabling the Roaming Guard Warning MessageConfiguring Access Point Names Software and Reset Exporting and Importing SettingsExporting Settings Importing SettingsClick Install Now Update USB Modem Software and FirmwareDownloading Software Updates Resetting Your Device Resetting Device Settings OnlyResetting to Factory Default Settings Upgrading Firmware From a FileEnter the MSL code provided by Sprint, then click Submit Enabling / Disabling GPS GPS SettingsSetting the GPS Mode Using Metric Units Frequently Asked Questions What is GPS? Where Can I Use GPS?How Do I Enable or Disable GPS? What are some GPS Limitations?How Do I Access My Corporate Network Through a VPN? Are Terminal Sessions Supported?Improving Signal Strength Improving 3G Network ServiceClick Settings Network Preferences Click Update PRL TipsTroubleshooting Insufficient Signal StrengthGeneral Tips Oled Display Is DarkFrom the Connections tab, select Never dial a connection Cannot Connect to the Mobile Broadband NetworkDouble-clickInternet Options Cannot Check for Updates GPS Doesn’t Seem to Be AvailableTechnical Specifications Radio Frequency and Electrical SpecificationsApprovals TransmitSoftware Specifications Environmental SpecificationsMechanical Specifications Important Notice Safety InformationSafety and Hazards Regulatory Notices FCC ID PY3AC341URegulatory Notices Legal PatentsLicenses GNU General Public License VersionPage Legal Legal No Warranty How to Apply These Terms to Your New Programs GNU General Public License Version Definitions Source CodeBasic Permissions Protecting Users Legal Rights From Anti-Circumvention LawConveying Verbatim Copies Conveying Modified Source VersionsConveying Non-Source Forms Additional Terms Automatic Licensing of Downstream Recipients TerminationAcceptance Not Required for Having Copies Patents Revised Versions of this License No Surrender of Others FreedomUse with the GNU Affero General Public License Interpretation of Sections 15 Disclaimer of WarrantyLimitation of Liability GNU Lesser General Public License Version Preamble Page Page Page Page Legal No Warranty Conveying Modified Versions Additional DefinitionsException to of the GNU GPL Object Code Incorporating Material from Library Header Files Combined WorksRevised Versions of the GNU Lesser General Public License Fontconfig LicenseCombined Libraries Libxml2 License Hash.c License Locapi License Pimd LicenseShadow License ISC License OpenSSL LicenseOriginal SSLeay License Legal Limitation of Liability TrademarksCopyright Additional Information and Updates Index APNDRC GPS IP address of 3G network connection Otasp RS-SINR LTE Rsrp Rsrq URL Wwan radio IP address Index 105