NETGEAR WNDA3100-100NAS user manual 802.11g network. See , Wireless Network

NETGEAR RangeMax Dual Band Wireless-N USB Adapter WNDA3100 User Manual

Table 4-1. Troubleshooting Tips (continued)

Problem	Action
Throughput is only 54 Mbps or only 14	The RangeMax Dual Band Wireless-N USB Adapter
Mbps.	WNDA3100 can operate at faster speeds.
	• At 54 Mbps you are probably connecting to a standard
	802.11g network. See Chapter 3, “Wireless Network
	Performance”.
	• If you do not have a USB 2.0 port on your PC, the
	throughput is limited to the 14 Mbps of the USB 1.1
	standard.
The Smart Wizard keeps asking me to save	If you change the settings, the Smart Wizard offers you the
settings.	chance to save the changes. To avoid this prompt, simply click
	Apply before you close the Smart Wizard.
Two WNDA3100 icons are in the system	You have an older software version installed on your system
tray.	and it needs to be removed. See “Removing the WNDA3100
	Software” in Chapter 1 or “Upgrading the WNDA3100
	Software” in Chapter 1.
I can connect to the access point, but not to	This could be a physical layer problem or a network
the other computers on the network or to	configuration problem.
the Internet.	1. Check to make sure that the access point is physically
	connected to the Ethernet network.
	2. Make sure that the IP addresses and the Windows
	networking parameters are all configured correctly. See
	the link to “Internet Networking and TCP/IP Addressing:” in
	Chapter B.
	3. Restart the cable or DSL modem, router, access point, and
	computer.
Ho can I view the IP address for the	To view the RangeMax Dual Band Wireless-N USB Adapter
wireless USB adapter?	WNDA3100 IP address, click the WNDA3100 icon to open the
	Smart Wizard. Then check the IP address in the About page.
No IP address is assigned to the RangeMax	This can occur if you upgraded your RangeMax Dual Band
Dual Band Wireless-N USB Adapter	Wireless-N USB Adapter WNDA3100 software and did not
WNDA3100.	reboot your system.
	• Either restart your computer, or connect to a different access
	point.
	• It does not usually help to shut down the Smart Wizard or
	disable or enable the wireless USB adapter.

4-2

v1.0, December 2007