NETGEAR WNDA3100-100NAS user manual 802.11g network. See , Wireless Network

Problem

Action

Throughput is only 54 Mbps or only 14

The RangeMax Dual Band Wireless-N USB Adapter

Mbps.

WNDA3100 can operate at faster speeds.

• At 54 Mbps you are probably connecting to a standard

802.11g network. See Chapter 3, “Wireless Network

Performance”.

• If you do not have a USB 2.0 port on your PC, the

throughput is limited to the 14 Mbps of the USB 1.1

standard.

The Smart Wizard keeps asking me to save

If you change the settings, the Smart Wizard offers you the

settings.

chance to save the changes. To avoid this prompt, simply click

Apply before you close the Smart Wizard.

Two WNDA3100 icons are in the system

You have an older software version installed on your system

tray.

and it needs to be removed. See “Removing the WNDA3100

Software” in Chapter 1 or “Upgrading the WNDA3100

Software” in Chapter 1.

I can connect to the access point, but not to

This could be a physical layer problem or a network

the other computers on the network or to

configuration problem.

the Internet.

1. Check to make sure that the access point is physically

connected to the Ethernet network.

2. Make sure that the IP addresses and the Windows

networking parameters are all configured correctly. See

the link to “Internet Networking and TCP/IP Addressing:” in

Chapter B.

3. Restart the cable or DSL modem, router, access point, and

computer.

Ho can I view the IP address for the

To view the RangeMax Dual Band Wireless-N USB Adapter

wireless USB adapter?

WNDA3100 IP address, click the WNDA3100 icon to open the

Smart Wizard. Then check the IP address in the About page.

No IP address is assigned to the RangeMax

This can occur if you upgraded your RangeMax Dual Band

Dual Band Wireless-N USB Adapter

Wireless-N USB Adapter WNDA3100 software and did not

WNDA3100.

reboot your system.

• Either restart your computer, or connect to a different access

point.

• It does not usually help to shut down the Smart Wizard or

disable or enable the wireless USB adapter.