Multi-Tech Systems Hub manual System Overview, Product Overview

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Chapter 1 - System Overview

System Overview

The CommPlete™ 4000 Communications Server is a single-segment, rack mountable communications server. It is customized for dedicated turnkey operation of LAN-based communications and remote access server functions. The CommPlete 4000 is a general purpose, turnkey communications server that easily interfaces to any existing Novell, Windows NT, or IP network.

Figure 1-1. CommPlete™ 4000 Communications Server

Product Overview

The CommPlete 4000 is a ruggedized, highly expandable 19" rack mount device that includes a built- in hard drive, 3.5" floppy drive, and a slot for a CD-ROM drive. It has five circuit-board slots: four are PCI compatible, and one accommodates either a PCI or ISA card. (Each CommPlete 4000 model is shipped with a Network Interface Card and a MultiModem ISI card. These occupy two slots, leaving three slots for expansion cards.) A separate slot supports the single board computer (SBC) that is the heart of the system. A user configurable card cage allows for up to 32 V.90 (56kbps, KFlex) internal modems or up to 32 high speed serial ports. The CommPlete 4000 is shipped with factory- installed RASExpress server software for remote-access functionality. Each CommPlete 4000 has a default configuration that allows it to boot as a RAS unit.

The four CommPlete 4000 models differ according to the serial interface card used. The different serial interface cards offer, variously, serial ports for external modems, built-in modems, or built-in modems and terminal adapters:

Model CC4S-8with the ISI4608PCI or ISI4608UPCI serial card -- has serial port connections for eight external modems.

Model CC4M-8with the ISI5634PCI/8 or ISI5634UPCI serial card -- has eight built-in modems

Model CC4H-4Swith the ISIHP-4S serial card -- provides four ISDN terminal adapters using the S interface as well as eight analog modems (allowing eight concurrent sessions)

Model CC4H-4Uwith the ISIHP-4U serial card -- provides four ISDN terminal adapters using the

U interface as well as eight analog modems (allowing eight concurrent sessions)

The CommPlete 4000 has expansion capability for up to three additional MultiModem ISI circuit cards (for additional modems/TAs). When multiple serial-interface cards are used, the CommPlete accommodates or includes as many as 32 communications devices. While it is most common to use multiple ISI cards all of the same type, you can equip a single CommPlete 4000 unit with more than one type of ISI card.

CommPlete 4000 Communications Server User Guide

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Contents User Guide Patents Record of RevisionsContents Appendices Product Overview System OverviewRASExpress Documentation Set OverviewPower Supply Technical SpecificationsDimensions ChassisUnpacking Safety WarningsRack Mounting Cable ConnectionsSBC Board SBC Board CablingShared Interrupt For Top Slots Identical Devices Required ISI Board CablingSerial Card Upgrades Power Supply Connectors Powering UpWhat you need to start Accessing RASExpressA8. Type the IP Subnet Mask CommPlete 4000 Communications Server User Guide B8. Type the IP Subnet Mask Using Dial-In Access Disconnecting Cables and Removal from Enclosure Hardware removal/ReplacementCover Mounting Screws Card Cage Removal/ReplacementRed Red Orange RedRed White Removing SBC Board Board Removal and ReplacementRemoving ISI Boards Hard Disk Drive Removal/ReplacementCdrom Removal/Replacement Floppy Disk Drive Removal/ReplacementPower Supply Removal/Replacement SBC does not boot correctly or hangs after video appears TroubleshootingNo Video COM1, COM2, or LPT1 port does not respond correctlyKeyboard does not respond to key strokes Diagnostic TestsInvalid Time, Date or Setup Addendum for North American Products Limited WarrantyTechnical Support Out of Warranty Repair Costs On-line Warranty RegistrationAddendum for International Products Recording CommPlete 4000 InformationContacting Technical Support Ordering AccessoriesService PinDescription Appendix A-Back Panel Connector PinoutsVGA 15-Pin Connector Pin Description Pin DB9 COM 1 ConnectorPin Circular Jack Pin Floppy Disk Drive Connector RJ-45 ConnectorPinSignal Name Direction Printer Port ConnectorCOM 2 Port Connector IOCS16 Hard Disk ConnectorAppendices Industry Canada FCC Part 15 RegulationCanadian Limitations Notice Compliance with Babt Requirements European Low Voltage Directive Example Diagram Showing Creepage Clearance DistancesCompliance with BS6328 Part Compliance with BS6789 .1 and PartEMC, Safety, and Terminal Directive Compliance