Multi-Tech Systems ZBA Connect the Modem to Your PC, Connect the Modem to the Telephone Line

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Chapter 2 – Installation

Connect the Modem to Your PC

Plug one end of the serial cable into the RS232 connector on the modem and the other end into a serial port connector on your computer, such as COM1 or COM2.

Connect the Modem to the Telephone Line

Plug one end of the modular telephone cable into the modem’s LINE jack and the other end into a standard phone wall jack.

Important: The LINE jack is not interchangeable with the PHONE jack. Do not plug the telephone into the LINE jack or the line cable into the PHONE jack.

Note: Regulatory agencies may impose certain restrictions on equipment connected to public telephone systems. For more information, see Appendix A.

Connect the Two-Wire Leased Line (Leased Line Only)

Plug one end of a two-wire telephone cable into the modem’s LINE jack and the other end to a two-wire leased line wall jack or terminals.

Note: Before you can use the modem on a leased line, you must first change the internal jumpers. See “Step

2: Change the Internal Jumpers.”

Connect the Modem to a Phone (Optional)

If you want to connect a phone to the same line as the modem, plug it into the modem’s PHONE jack.

Important: The PHONE jack is not interchangeable with the LINE jack. Do not plug the telephone into the LINE jack or the line cable into the PHONE jack.

Connect a Microphone (Voice Option)

For voice mail or speakerphone applications, plug an unamplified microphone into the MIC jack on the side of the modem. The microphone should have a stereo 1/8-inch mini plug. Do not use a monophonic microphone.

Connect Speakers (Voice Option)

For speakerphone or voice mail applications, use a 1/8-inch mini plug male-to-male stereo patch cord to connect the SPKR jack on the side of the modem to the LINE IN jack on your sound card. If your sound card does not have a LINE IN jack, use its MIC jack. The stereo male-to-male patch cord can be purchased at a local PC retail store.

If you do not have a sound card, you can plug an unamplified speaker directly into the SPKR jack.

Connect the Modem to the AC Power Outlet

The power switch is located on the right side of the modem. Make sure it is set to OFF.

For the global products, plug the universal power supply into the PWR jack on the modem. Then plug one end of the country-specific power supply cord into the universal power supply and the other end into a power outlet or power strip.

For Non-global products, plug the power supply lead into the PWR jack on the modem. Plug the transformer into a power outlet or power strip.

Note: Use only the power supply supplied with the modem. Use of any other power supply voids the warranty and can damage the modem.

Power-On Test

Test the modem by turning it on. When you turn it on, the modem performs a diagnostic self-test, after which the 56 indicator should light. If this does not happen, check that the power switch is on, the power supply is solidly connected, and the AC outlet is live. If these measures do not work, see Chapter 7, “Troubleshooting.”

Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G)

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Contents MultiModem ZBA MultiModem ZBA MT5634ZBA-Series User Guide Table of Contents Table of Contents Features Table IntroductionFeatures Specific to Change the Internal Jumpers InstallationSafety Warnings Opening the ModemChanging the Voice Jumper Global Connections Connect the Modem to Your PCNon-Global Connection Power-On Test Connect the Two-Wire Leased Line Leased Line OnlyConnect the Modem to the AC Power Outlet Connect the Modem to Your PCInstall the Modem Driver Installing the Modem DriverUsing the Global Wizard to Configure Your Modem Using AT Commands to Configure Your ModemConfigure the modem for best performance Modem Serial Speed GuidelinesOperation About the Front PanelLeased-Line Operation SetupOperation Connecting to the Internet AT Commands, S- Registers, and Result Codes Setup Remote ConfigurationBasic Procedure Changing the Setup PasswordCallback Security Changing the Setup PasswordTurning Callback Security On and Off Calling Procedures Setting Callback Security Message ParityAssigning Callback Passwords and Phone Numbers Password-Only CallbackNumber-Entry Callback Extension-Entry CallbackCallback Security Commands Direct ConnectionCallback Assignments Form None of the Indicators Light TroubleshootingModem Does Not Respond to Commands Lack of a physical connection to the telephone line Page Modem Doesn’t Work with Caller ID Data Is Being LostThere Are Garbage Characters on the Monitor Fax and Data Software Can’t Run at the Same TimeAppendix a Technical Specifications Fax Data RatesReceiver Sensitivity Identify the Modem Firmware Upgrade OverviewAppendix B Upgrading the Modem’s Firmware Identify the Current Firmware VersionUpgrade the Modem’s Firmware Download the Upgrade FileExtract the Upgrade Files Restore Your ParametersFCC Part 15 Regulation Appendix C Regulatory ComplianceFCC Part 68 Telecom Industry Canada EMC, Safety and R&TTE Directive ComplianceCanadian Limitations Notice International Modem RestrictionsNew Zealand Telecom Warning Notice South African StatementAppendix D Waste Electrical and Electronic Equipment Weee Waste Electrical and Electronic Equipment StatementAppendix E Installing a Modem under Linux SetupAppendix F Connecting to a Cisco Router Connecting to a Cisco Router Console PortRemote Configuration Console Port ConnectionsAppendix G Warranty, Service, and Technical Support Multi-Tech Warranty StatementRepair Procedures for International Distributors Appendix H Rohs HT/TS Substance Concentration AT commands IndexSpeed
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