Multi-Tech Systems MT5634ZBA-V-V92 manual Table of Contents

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Table of Contents

Table of Contents

 

Chapter 1 – Introduction

5

Features Table

5

Chapter 2 – Installation

7

Safety Warnings

7

Step 1: Change the Internal Jumpers

7

Step 2: Connect the Modem to Your PC

9

Step 3: Install the Modem Driver

11

Step 4: Configure the Modem for Your Country or Region – Global Product Only

12

Step 5: Install Data Communications Software – All Products

13

Chapter 3 – Operation

14

About the Front Panel

14

PhoneTools Features

15

Leased-Line Operation

15

V.92 Operation

15

Connecting to the Internet

16

Chapter 4 – AT Commands, S-Registers, and Result Codes

17

Chapter 5 – Remote Configuration

18

Basic Procedure

18

Setup

18

Chapter 6 – Callback Security

19

Changing the Setup Password

19

Turning Callback Security On and Off

19

Setting Callback Security Message Parity

20

Assigning Callback Passwords and Phone Numbers

20

Calling Procedures

20

Callback Assignments Form

23

Chapter 7 – Troubleshooting

24

None of the Indicators Light

24

The Modem Does Not Respond to Commands

24

The Modem Cannot Connect When Dialing

25

The Modem Disconnects While Online

26

Modem Cannot Connect When Answering

26

File Transfer Is Slower Than It Should Be

26

Data Is Being Lost

27

There Are Garbage Characters on the Monitor

27

The Modem Doesn’t Work with Caller ID

27

Fax and Data Software Can’t Run at the Same Time

27

Appendix A – Technical Specifications

28

Appendix B – Upgrading the Modem’s Firmware

30

Upgrade Overview

30

Appendix C – Regulatory Compliance

32

FCC Part 15 Regulation

32

FCC Part 68 Telecom

32

Canadian Limitations Notice

33

Industry Canada

33

EMC, Safety and R&TTE Directive Compliance

33

International Modem Restrictions

33

New Zealand Telecom Warning Notice

34

South African Statement

34

Appendix D – Waste Electrical and Electronic Equipment

35

WEEE (Waste Electrical and Electronic Equipment) Statement

35

Appendix E – Installing a Modem under Linux

36

Appendix F – Connecting to a Cisco Router

37

Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G)

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Contents MultiModem ZBA MultiModem ZBA MT5634ZBA-Series User Guide Table of Contents Table of Contents Introduction Features TableFeatures Specific to Opening the Modem InstallationSafety Warnings Change the Internal JumpersChanging the Voice Jumper Connect the Modem to Your PC Global ConnectionsNon-Global Connection Connect the Modem to Your PC Connect the Two-Wire Leased Line Leased Line OnlyConnect the Modem to the AC Power Outlet Power-On TestInstalling the Modem Driver Install the Modem DriverUsing AT Commands to Configure Your Modem Using the Global Wizard to Configure Your ModemModem Serial Speed Guidelines Configure the modem for best performanceAbout the Front Panel OperationSetup Leased-Line OperationOperation Connecting to the Internet AT Commands, S- Registers, and Result Codes Changing the Setup Password Remote ConfigurationBasic Procedure SetupChanging the Setup Password Callback SecurityTurning Callback Security On and Off Password-Only Callback Setting Callback Security Message ParityAssigning Callback Passwords and Phone Numbers Calling ProceduresExtension-Entry Callback Number-Entry CallbackDirect Connection Callback Security CommandsCallback Assignments Form Troubleshooting None of the Indicators LightModem Does Not Respond to Commands Lack of a physical connection to the telephone line Page Fax and Data Software Can’t Run at the Same Time Data Is Being LostThere Are Garbage Characters on the Monitor Modem Doesn’t Work with Caller IDFax Data Rates Appendix a Technical SpecificationsReceiver Sensitivity Identify the Current Firmware Version Upgrade OverviewAppendix B Upgrading the Modem’s Firmware Identify the Modem FirmwareRestore Your Parameters Download the Upgrade FileExtract the Upgrade Files Upgrade the Modem’s FirmwareAppendix C Regulatory Compliance FCC Part 15 RegulationFCC Part 68 Telecom International Modem Restrictions EMC, Safety and R&TTE Directive ComplianceCanadian Limitations Notice Industry CanadaSouth African Statement New Zealand Telecom Warning NoticeWeee Waste Electrical and Electronic Equipment Statement Appendix D Waste Electrical and Electronic EquipmentSetup Appendix E Installing a Modem under LinuxConnecting to a Cisco Router Console Port Appendix F Connecting to a Cisco RouterConsole Port Connections Remote ConfigurationMulti-Tech Warranty Statement Appendix G Warranty, Service, and Technical SupportRepair Procedures for International Distributors Appendix H Rohs HT/TS Substance Concentration Index AT commandsSpeed