Multi-Tech Systems MT9234ZBA-V manual Repair Procedures for International Distributors

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Chapter 7 – Warranty,Service, & Technical Support

number. If the product is out of warranty, a payment in advance is required. Accptable means of payment include credit card, wire transfer or a check in U.S. dollars drawn on a U.S. bank. Repaired units shall be shipped freight collect, unless other arrangements are made in advance.

Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our Technical Support department nearest you or email support@multitech.com. When calling the U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A., or email mtsrepair@multitech.com.

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user- caused damages are billed on a time-plus-materials basis.

Repair Procedures for International Distributors

International distributors should contact their MTS International sales representative for information about the repair of the Multi-Tech products.

Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our International Technical Support department at +(763)717-5863. When calling the U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A. or email mtsrepair@multitech.com.

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user- caused damages are billed on a time-plus-materials basis.

Replacement Parts

SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses:

Mail:

SupplyNet, Inc.

 

614 Corporate Way

 

Valley Cottage, NY 10989

Phone:

800 826-0279

Fax:

914 267-2420

Email:

info@thesupplynet.com

Internet:

http://www.thesupplynet.com

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Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A)

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Contents MultiModem ZBA Revisions Table of Contents Table of Contents Features IntroductionTechnical Specifications Diagnostics Change the Internal Jumpers InstallationSafety Warnings Opening the ModemChanging the Voice Jumper Connect the Modem to Your PC Install the Modem Driver Using AT Commands to Configure Your Modem About the Front Panel SetupOperation Leased-Line OperationConnecting to the Internet Setup Remote ConfigurationBasic Procedure Changing the Setup PasswordTurning Callback Security On and Off Changing the Setup PasswordCallback Security Calling Procedures Setting Callback Security Message ParityAssigning Callback Passwords and Phone Numbers Password-Only CallbackNumber-Entry Callback Extension-Entry CallbackCallback Security Commands Direct ConnectionCallback Assignments Form Modem Does Not Respond to Commands TroubleshootingNone of the Indicators Light Modem Cannot Connect When Dialing Page Modem Doesn’t Work with Caller ID Data Is Being LostThere Are Garbage Characters on the Monitor Fax and Data Software Can’t Run at the Same TimeRepair Procedures for U.S. and Canadian Customers Warranty, Service, and Technical SupportMulti-Tech Warranty Statement Repair Procedures for International Distributors Replacement PartsAppendix a Upgrading the Modem’s Firmware Upgrade OverviewDownload the Upgrade File Identify the Modem FirmwareRestore Your Parameters Extract the Upgrade FilesUpgrade the Modem’s Firmware Clear Your Stored ParametersFCC Part 15 Regulation FCC Part 68 TelecomCanadian Limitations Notice EMC, Safety and R&TTE Directive ComplianceFax Branding Statement Industry CanadaSouth African Statement International Modem RestrictionsNew Zealand Telecom Warning Notice Appendix C Waste Electrical and Electronic Equipment Weee Waste Electrical and Electronic Equipment StatementAppendix D Installing a Modem under Linux SetupAppendix E Connecting to a Cisco Router Connecting to a Cisco Router Console PortRemote Configuration Console Port ConnectionsAppendix F C-ROHS HT/TS Substance Concentration 依照中国标准的有毒有害物质信息AT commands IndexTelephone
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MT9234ZBA-V, MT9234ZBA specifications

Multi-Tech Systems has long been a trusted name in the field of communication technology, and its MT9234ZBA and MT9234ZBA-V modem products exemplify the company's commitment to delivering robust and reliable connectivity solutions. These modems are ideal for a range of applications, including telephony, data communication, and remote monitoring, making them a versatile choice for both personal and professional use.

One of the standout features of the MT9234ZBA and MT9234ZBA-V is their high-speed data transmission capabilities. Both models support data rates of up to 56 Kbps, ensuring efficient and swift data transfer for various applications. This allows users to experience minimal latency during downloads and uploads, appealing to those who depend on timely and reliable data delivery.

These modems utilize advanced technologies, such as V.92 and V.90 protocols, which enable users to benefit from features like quick connect, thereby reducing the time it takes to establish a connection. Additionally, the modems support both analog and digital lines, making them adaptable for different environments and infrastructures.

Another notable characteristic of the MT9234ZBA and MT9234ZBA-V modems is their compatibility with a wide range of operating systems, including various versions of Windows, Linux, and Mac OS. This cross-platform support ensures that users can easily integrate these modems into their existing software environments without encountering significant compatibility issues.

The design and construction of these modems are also worth mentioning. They are compact and lightweight, making them easy to install and reposition as needed. Their robust construction ensures longevity, which is crucial for users in environments where durability is paramount.

For those concerned about security, Multi-Tech Systems has integrated multiple security features within these modems. This includes support for encryption protocols, ensuring that data transmitted over the modem remains secure and protected from unauthorized access.

In conclusion, the MT9234ZBA and MT9234ZBA-V by Multi-Tech Systems represent an excellent choice for anyone in need of reliable and high-speed modem solutions. With their advanced features, compatibility with various operating systems, and emphasis on security, these modems stand out in the crowded telecommunications market. Whether for home use or in a professional setting, the MT9234ZBA and MT9234ZBA-V offer robust solutions for modern communication needs.
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