Multi-Tech Systems MT9234ZBA-V manual Table of Contents

	Table of Contents
Table of Contents
CHAPTER 1 – INTRODUCTION	5
Features	5
AT Commands Info	5
Technical Specifications	6
CHAPTER 2 – INSTALLATION	8
Safety Warnings	8
Step 1: Change the Internal Jumpers	8
Step 2: Connect the Modem to Your PC	10
Step 3: Install the Modem Driver	11
Step 4: Configure the Modem for Your Country or Region – Global Product Only	11
CHAPTER 3 – OPERATION	13
About the Front Panel	13
Leased-Line Operation	13
Connecting to the Internet	14
CHAPTER 4–REMOTE CONFIGURATION	15
Basic Procedure	15
Setup	15
CHAPTER 5 – CALLBACK SECURITY	16
Changing the Setup Password	16
Turning Callback Security On and Off	16
Setting Callback Security Message Parity	17
Assigning Callback Passwords and Phone Numbers	17
Calling Procedures	17
Callback Assignments Form	20
CHAPTER 6 – TROUBLESHOOTING	21
None of the Indicators Light	21
The Modem Does Not Respond to Commands	21
The Modem Cannot Connect When Dialing	22
The Modem Disconnects While Online	23
Modem Cannot Connect When Answering	23
File Transfer Is Slower Than It Should Be	23
Data Is Being Lost	24
There Are Garbage Characters on the Monitor	24
The Modem Doesn’t Work with Caller ID	24
Fax and Data Software Can’t Run at the Same Time	24
CHAPTER 7 – WARRANTY, SERVICE, AND TECHNICAL SUPPORT	25
APPENDIX A – UPGRADING THE MODEM’S FIRMWARE	27
Upgrade Overview	27
APPENDIX B – REGULATORY COMPLIANCE	29
FCC Part 15 Regulation	29
FCC Part 68 Telecom	29

Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A) 3