Multi-Tech Systems Enabling The MT5634ZLX/E, Select Properties Select Drivers in Properties

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Chapter 5 - Troubleshooting

P:When I Run CARDEN, “PC-Card Is Not Enabled Successfully” Is Displayed

C: Your computer does not have enough memory to map the attribute memory of your MT5634ZLX/E.

S: If memory management software (e.g., EMM386) is installed, you must reserve an area in upper memory (C000:0 — EFFF:F) for MT5634ZLX/E attribute memory when enabling the card.

Example: Device=C:\DOS\EMM386.EXE RAM X=D000-D3FF

Reserve D000 - D3FF for attribute memory.

C: No free I/O space or interrupt request can be assigned to the MT5634ZLX/E.

S: The MT5634ZLX/E needs 32 contiguous I/O ports and one interrupt request for its LAN connection. It also need 8 contiguous I/O ports and another interrupt request for Fax/Modem. The LAN ports must be located at one of the following I/O addresses: 0x300, 0x320, 0x340, 0x360. The Fax/Modem ports must be located at one of these addresses: 0x2F8, 0x3E8, 0x3E8. (There are also compatibility issues with certain Fax/Modem software applications.) We recommend assigning the Modem Interrupt (MIR) a value less than 7 (IRQ3 to 6). Make sure that these resources are available for the MT5634ZLX/E.

P:Enabling The MT5634ZLX/E

S: If the Card Service is installed, you can check by hearing the beep when card insertion.

S: Run CARDEN /CHK to check if the MT5634ZLX/E has been enabled. The resources allocated for the card are shown as below at the last line of the display message.

IOP=0Xnnn IRQ=nn COM=nn MIR=nn

P:Installing The Win 95 Driver Over SystemSoft CardWorks

S: 1. Start Windows 95, then plug the MT5634ZLX/E into the PCMCIA slot. The SystemSoft Cardwizard window should appear.

2.Select the appropriate slot number containing the MT5634ZLX/E.

3.Select the View pull down menu

4.Select Properties.

5.Select Drivers in Properties.

6.Select Change Card Driver to active the selective items above it.

7.Select Use Plug and Play.

8.Click OK. Windows 95 will ask you to remove the card.

9.Insert the card again.

10.Follow the instruction to insert the diskette and type the path A:\ for the MT5634ZLX/E driver.

11.Add client and service as desired at the Network icon in Control Panel.

12.Reboot the computer.

P:The NetWare Driver Runs Successfully but Fails to Login to The NetWare Server

C: The client Frame type is incompatiable with the server Frame type.

S: The default frame type for Netware 3.11 and below is 802.3 but it changed to 802.2 in Netware 4.x and 3.12. Check the content of NET.CFG to see if the Frame type is acceptable

MT5634ZLX/E

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Contents User Guide Models MT5634ZLX/E and MT5634ZLX/E-T/2Revision Description User GuideContents Index EMC, Safety and Terminal Directive ComplianceIntroduction and Description MultiMobile User Guide IntroductionProduct Description Technical Specifications Features System Requirements MultiMobile User Guide Quick Start Unpacking Safety Warning TelecomMT5634ZLX/E Installation Windows 98 Installation Installing Driver and Modem SoftwareQuick Start MT5634ZLX/E Windows 95 Installation Click My Computer Control Panel and double-clickModems Pre-installation Instructions Windows NT 4.0 InstallationMT5634ZLX/E Installation in NT Open My Computer Control Panel NetworkMT5634ZLX/E Modem configuration for NT Click Have Disk Quick Start MT5634ZLX/E Windows NT 3.51 Installation · TCP/IP For Non-Windows 95/98/NT Systems Artisoft Lantastic 6.0 InstallationNovell NetWare Installation PROTOCOL.INI MS LAN Manager InstallationSelect Enhanced mode NDIS3 for.... then click OK Packet Driver InstallationWindows for Workgroups 3.11 Installation Basic Modem Operation Understanding AT CommandsUsing Windows 95/98/NT HyperTerminal Program Dialing and Answering Techniques MT5634ZLX/E AT Commands, S-Registers and Result Codes AT&K3H0Enter How To Use AT CommandsAT Commands, S-Registers, and Result Codes Basic AT Commands Speaker off during dialing and on until carrier present AT Commands, S-Registers, and Result Codes Remote digital loopback test, in normal mode MT5634ZLX/E Terse Verbose Description Result CodesRegisters MT5634ZLX/E MT5634ZLX/E MT5634ZLX/E Remote Configuration Changing the Setup Password Basic ProcedureSetup Changing the Remote Escape Character Remote ConfigurationMT5634ZLX/E Troubleshooting Characters on the Screen Are Doubled Modem Goes Off-Hook and Disables the Telephone LineModem Does Not Auto-Answer the Phone No Text Appears on the Screen When in Command Mode Troubleshooting No Text Appears on the Screen in Data ModeModem Loses the Connection When in Use Communications Software Dials, but FailsConnect Modem Gets Random Errors in Transmitted DataEnabling The MT5634ZLX/E Installing The Win 95 Driver Over SystemSoft CardWorksSelect Properties Select Drivers in Properties Select Use Plug and PlayWindows COM Port and IRQ ConflictsWindows 95/98 Windows NT 3.51 and NTAppendices Industry Canada Appendix a Regulatory ComplianceClass B Statement FCC Part Appendices FCC Part 68 TelecomCanadian Limitations Notice FAX Branding StatementNew Zealand Telecom Warning Notice EMC, Safety and Terminal Directive ComplianceCommission Decision CTR21 Introduction TroubleshootingAppendix B V.90 Support Lmndisnif Drivername LMNDIS$ Appendix C Comprehensive Driver Notes IntroductionNDIS2 Driver for Windows for Workgroups ODI Driver for Workgroups Online Warranty Registration Appendix D Warranty, Service, and Technical SupportLimited Warranty Multi-Tech BBS Technical SupportIf you know the file name If you don’t know the file nameAbout the Internet About the MultiMobile SoftGSM Cellular UpgradeSupplyNet Online Ordering Instructions About Ordering AccessoriesAppendix E Uninstalling in Windows 98/95/NT Index IndexMultiMobileUSB User Guide