Multi-Tech Systems MT5634ZLXE-T manual Appendix B V.90 Support, Introduction, Troubleshooting

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MultiMobile User Guide

Appendix B - V.90 Support

Introduction

V.90 is the ITU designation for what had formerly been called V.pcm. The ITU recommendation V.90 was determined at a meeting in Geneva ending February 6, 1998.

V.90 will replace K56flex and other proprietary solutions for PCM connections. Dual-mode client modem code will be important until all central-site digital modems are upgraded to V.90 and all interoperability problems have been resolved. Until that time, the Dual-mode client code will provide reliable connections in K56flex mode to the central-site modems currently deployed.

Your V.90 dual-mode (V.90/K56flex) modem now includes:

·New AT commands (+MS=12, AT!),

·New Result Codes in V.90 mode, and

These new functions are explained in documents that are readily-available on the Multi-Tech web site in Portable Document Format (PDF) files at http://www.multitech.com/support/manuals/ IDCfiles/manuals.idc . You can download the Acrobat Reader to view PDF files (you may want to bookmark http://www.adobe.com/prodindex/acrobat/readstep.html before following the “download” link).For files with a .ZIP extension, you can download PKUNZIP.EXE to extract the zipped files from the Multi-Tech FTP site at: ftp://ftp.multitech.com/Utiltities/PKUNZIP.EXE. Using your favorite Web browser, go to http://www.multitech.com/support/V.90upgrades.htm for additional information on ITU V.90 support and other Multi-Tech products.

V.90 Troubleshooting

1.Check if the modem firmware is the latest. If not, download the latest from ftp:// ftp.multitech.com.

2.Try adding one or more comma (,) characters to the dialed number in the dialing string.

3.Try limiting the speed with the S37 (sets the maximum upstream speed) and S38 (sets the maximum “downstream speed) commands.

4.Perform basic modem/line troubleshooting (check the phone line for noise, try a different line, try another device on the same line, etc.

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MT5634ZLX/E

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Contents Models MT5634ZLX/E and MT5634ZLX/E-T/2 User GuideUser Guide Revision DescriptionContents EMC, Safety and Terminal Directive Compliance IndexIntroduction and Description Introduction Product DescriptionMultiMobile User Guide Technical Specifications Features System Requirements MultiMobile User Guide Quick Start Safety Warning Telecom UnpackingMT5634ZLX/E Installation Installing Driver and Modem Software Windows 98 InstallationQuick Start MT5634ZLX/E Windows 95 Installation Click My Computer Control Panel and double-clickModems Windows NT 4.0 Installation Pre-installation InstructionsMT5634ZLX/E Installation in NT Open My Computer Control Panel NetworkMT5634ZLX/E Modem configuration for NT Click Have Disk Quick Start MT5634ZLX/E Windows NT 3.51 Installation · TCP/IP Artisoft Lantastic 6.0 Installation Novell NetWare InstallationFor Non-Windows 95/98/NT Systems MS LAN Manager Installation PROTOCOL.INIPacket Driver Installation Windows for Workgroups 3.11 InstallationSelect Enhanced mode NDIS3 for.... then click OK Understanding AT Commands Using Windows 95/98/NT HyperTerminal ProgramBasic Modem Operation Dialing and Answering Techniques MT5634ZLX/E AT Commands, S-Registers and Result Codes How To Use AT Commands AT&K3H0EnterAT Commands, S-Registers, and Result Codes Basic AT Commands Speaker off during dialing and on until carrier present AT Commands, S-Registers, and Result Codes Remote digital loopback test, in normal mode MT5634ZLX/E Result Codes Terse Verbose DescriptionRegisters MT5634ZLX/E MT5634ZLX/E MT5634ZLX/E Remote Configuration Basic Procedure SetupChanging the Setup Password Remote Configuration Changing the Remote Escape CharacterMT5634ZLX/E Troubleshooting Modem Goes Off-Hook and Disables the Telephone Line Modem Does Not Auto-Answer the PhoneCharacters on the Screen Are Doubled Troubleshooting No Text Appears on the Screen in Data Mode No Text Appears on the Screen When in Command ModeModem Loses the Connection When in Use Communications Software Dials, but FailsModem Gets Random Errors in Transmitted Data ConnectInstalling The Win 95 Driver Over SystemSoft CardWorks Enabling The MT5634ZLX/ESelect Properties Select Drivers in Properties Select Use Plug and PlayCOM Port and IRQ Conflicts WindowsWindows 95/98 Windows NT 3.51 and NTAppendices Appendix a Regulatory Compliance Class B Statement FCC PartIndustry Canada FCC Part 68 Telecom AppendicesFAX Branding Statement Canadian Limitations NoticeEMC, Safety and Terminal Directive Compliance Commission Decision CTR21New Zealand Telecom Warning Notice Troubleshooting Appendix B V.90 SupportIntroduction Appendix C Comprehensive Driver Notes Introduction Lmndisnif Drivername LMNDIS$NDIS2 Driver for Windows for Workgroups ODI Driver for Workgroups Appendix D Warranty, Service, and Technical Support Limited WarrantyOnline Warranty Registration Technical Support Multi-Tech BBSIf you know the file name If you don’t know the file nameAbout the MultiMobile SoftGSM Cellular Upgrade About the InternetAbout Ordering Accessories SupplyNet Online Ordering InstructionsAppendix E Uninstalling in Windows 98/95/NT Index IndexMultiMobileUSB User Guide