Multi-Tech Systems MT5634ZPX-PCI-V92 manual Solving Problems

MultiModemZPX User Guide	Contents
Chapter 6: Solving Problems
Introduction	49
The Modem Does Not Respond to Commands	49
The Modem Cannot Connect When Dialing	50
The Modem Disconnects While Online	51
The Modem Cannot Connect When Answering	52
File Transfer Is Slower Than It Should Be	52
Data Is Being Lost	52
There Are Garbage Characters on the Monitor	53
The Modem Doesn’t Work with Caller ID	53
Fax and Data Software Can’t Run at the Same Time	53
The Voice Functions Don’t Work	53
Voice Mail Test	54
Loopback Test	54
Speakerphone Test	54
Appendix A: Regulatory Compliance
FCC Part 68 Telecom	56
FCC Part 15	57
Fax Branding Statement	57
Canadian Limitations Notice	58
Industry Canada	58
Protection Against Contact with TNV Circuit	58
EMC, Safety, and R&TTE Directive Compliance	59
New Zealand Telecom Warning Notice	59
South African Notice	60
International Modem Restrictions	60
Appendix B: Technical Specifications	61
Appendix C: Loopback Tests
Introduction	63
Local Analog Loopback Test (V.54 Loop 3)	63
Remote Digital Loopback Test (V.54 Loop 2)	64
Local Digital Loopback Test (V.54 Loop 2)	65
Appendix D: Warranty, Service, and Technical Support
Limited Warranty	67
Online Warranty Registration	67
Service	67
U.S. and Canadian Customers	67
International Customers (outside U.S.A. and Canada)	68
International Distributors	68
Technical Support	69
Internet Sites	69

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