Multi-Tech Systems MT5634ZPX-PCI-V92 manual Technical Support, Internet Sites

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MultiModemZPX User Guide

D Warranty, Service, and Technical Support

Technical Support

Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, please call 800 972-2439 (USA and Canada) or 763 785-3500 (international and local). Please have modem information available. You can also contact Technical Support by e-mail at the following addresses:

Country

Email

Telephone

France:

support@multitech.fr

+(33) 1-64 61 09 81

India:

support@multitechindia.com

+91 (124) 6340778

U.K.:

support@multitech.co.uk

+(44) 118 959 7774

U.S.A., Canada

tsupport@multitech.com

800 972-2439

Rest of world:

tsupport@multitech.com

+763 717-5863

Before placing a call to our Technical Support staff, please record the following in- formation about your Multi-Tech modem:

Model no.: _____________________________

Serial no.: ______________________________

Firmware version: _______________________

Software version: ________________________

COM port no.: __________________________

IRQ setting: ____________________________

The modem model and serial numbers are silk-screened on your modem. To display the modem firmware version, type ATI<CR> in terminal mode.

Please note the status of the modem before contacting Technical Support. Status in- formation can include screen messages, diagnostic test results, problems with a spe- cific application, etc.

Internet Sites

Multi-Tech is a commercial provider on the Internet. Multi-Tech has a Web site at

http://www.multitech.com

and an ftp site at

ftp://ftp.multitech.com

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Contents Page Record of Revisions Introduction Solving Problems Appendix G Installing Under SCO OpenServer Introduction Product Description What Is in Your Modem Package?Introduction Installation We supply Safety WarningsWhat You Will Need You supplyInstall the MultiModemZPX in your Computer Phone Connection Make the External ConnectionsLine Connection Microphone Connection Sound Card and Speaker ConnectionsWindows 98/Me Install the Modem DriverWindows Changing the Windows 95/98/Me COM port assignment Verifying the Windows 95/98/Me Configuration If Dial-Up Networking is not installed Windows NTIf Dial-Up Networking is already installed Verifying the Windows NT Configuration Viewing system resources Global Wizard Utility Configure the Modem for Your CountryAT Commands Install and Configure Your Software Operation Connecting to the Internet Configuring the ModemPhoneTools Features Dial-Up Networking Sending a FaxReferences AT Commands Registers Result Codes Introduction Communication Standard Setting AT CommandsRepeat Last Command AnswerEcho Online Data Characters Echo Command Mode CharactersDS=n Dial Stored Telephone Number Hook ControlResult Codes Enable/Disable Monitor Speaker ModeReturn Online to Data Mode Modulation HandshakeResult Code Format Modem ResetTone Dialing Result Code OptionsData Terminal Ready DTR Control Load Factory SettingsAsynchronous Communications Mode XON/XOFF Pacing ControlStore Current Configuration Test CommandsDisplay Current Settings Store Dialing Command\Kn Break Control \Bn Transmit Break\Jn Data Buffer Control \Qn Flow Control Selection \Nn Error Correction Mode Selection\Tn Inactivity Timer \V n Protocol Result CodeView Numbers in Blacklist Adaptive Answer Result Code EnableData Calling Tone 42bis Compression ControlData Compression Reporting Command +DCS=x,y Select V.44 Data CompressionCommand +DS44=n V.44 Data Compression Enable Synchronous Buffered Mode SubparametersModulation Selection ModCommand +PCW= n Call Waiting Enable PCM Upstream Ignore Modem on Hold EnableCommand +PMHR=n Modem on Hold Initiate Modem Hook FlashCommand +PMHT=n Modem on Hold Timer Quick Connect Control#Sx Enter Setup Password Command +VCID=n Caller ID SelectionCommand +VDR=x, y Distinctive Ring Report #S=x Store Setup PasswordCommand +++ATCR Escape Sequence Command %%%ATCR Remote Configuration Escape SequenceRegister Unit Range Default Description RegistersValue Speed Value RateBit 56K mode Value Digital lossResult Codes Terse Verbose DescriptionDelayed Remote Configuration To Change the Setup Password Basic ProcedureSetup To Change the Remote Escape Character Solving Problems Modem Does Not Respond to Commands Modem Cannot Connect When Dialing ModemDisconnects While Online MultiModemZPX User Guide Fax and DataSoftware Can’t Run at the Same Time There Are Garbage Characters on the MonitorModem Doesn’t Work with Caller ID Voice Functions Don’t WorkSpeakerphone Test Voice Mail TestLoopback Test Appendixes Appendix a Regulatory Compliance FCC Part 68 TelecomFCC Part Fax Branding StatementProtection Against Contact with TNV Circuit Canadian Limitations NoticeIndustry Canada EMC, Safety, and R&TTE Directive Compliance New Zealand Telecom Warning NoticeSouth African Notice International Modem RestrictionsAppendix B Technical Specifications Command Buffer Test procedure Local Analog Loopback Test V.54 LoopRemote Digital Loopback Test V.54 Loop Figure C-2. Remote digital loopback testLocal Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback testMultiModemZPX User Guide Loopback Tests Canadian Customers Limited WarrantyOnline Warranty Registration Service International Customers outside U.S.A. and Canada International DistributorsTechnical Support Internet SitesUpgrade Overview Identify the Modem FirmwareIdentify the Current Firmware Version Download the Upgrade FileExtract the Upgrade Files Document and Clear Your Stored ParamentersUpgrade the Modem’s Firmware Restore Your ParametersPC port Linux port InstallationStandard Linux Serial Port Definitions Using the Terminal Program Minicom to Verify Operation Using the Modem to Call the InternetCalling the ISP Answering CallsAppendix G Installing Under SCO OpenServer Index MultiModemZPX User Guide Index MultiModemZPX User Guide Index MultiModemZPX User Guide Index

MT5634ZPX-PCI-V92 specifications

The Multi-Tech Systems MT5634ZPX-PCI-V92 is a high-performance V.92 data/fax modem designed to enhance communication capabilities in various applications. This modem is particularly well-suited for commercial and industrial environments where reliable connectivity is crucial.

One of the standout features of the MT5634ZPX-PCI-V92 is its support for the V.92 protocol, which allows for quicker uploads and improved connection speeds compared to earlier standards. It offers download speeds of up to 56 Kbps and upload speeds of up to 48 Kbps, making it an excellent choice for businesses that rely on time-sensitive data transmission. The modem's ability to maintain reliable connections even over noisy telephone lines is a critical aspect of its design, ensuring that users can depend on it for essential communications.

The MT5634ZPX-PCI-V92 also includes advanced error correction and data compression technologies, such as MNP 4 and V.42bis. These technologies work together to ensure data integrity during transfers and to maximize throughput, enabling users to send larger files without compromising quality or speed. Additionally, the modem features a robust fax capability, supporting both analog and digital fax transmissions, which is vital for businesses that frequently deal with document sharing.

A notable characteristic of the MT5634ZPX-PCI-V92 modem is its PCI interface, which allows for easy integration into desktop systems. This plug-and-play capability simplifies installation and setup, making it accessible for users with varying levels of technical expertise. The modem is built on a reliable hardware platform, characterized by its durable components, making it ideal for environments where long-term use is expected.

Moreover, the MT5634ZPX-PCI-V92 comes with comprehensive driver support for various operating systems, including Windows and Linux, ensuring compatibility with a wide range of applications. With its combination of speed, reliability, and ease of use, the Multi-Tech Systems MT5634ZPX-PCI-V92 modem remains a popular option for businesses looking to maintain effective communication channels through dial-up connectivity. Whether for data transmission or faxing, it stands as a solid choice for organizations that require dependable performance in a compact form factor.