Minicom Advanced Systems 108/116 IP Restoring the Device Firmware, To restore factory defauults

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Troubleshhooting – Safe Mode

Restoring the Device Firmware

To restore factory defauults:

1.In the Safe Mode menu (see Figure 47), click Restore Factory Settinggs. A warning appears.

Figure 48 – Warning

2.Click .

An additional warning appears.

Figure 49 – Additional Warning

3.Click OK.

The factory defaults are restored. When the process finishes, the following figure appears.

Figure 50 – Reboot

4. Click Reboot to restart the unit.

5.3 Restoring the Device Firmware

To receive the Upgrade firrmware required to restore the device firmwarre, contact Minicom Technical Supporrt support@minicom.com. Save the Upgrade firmware on the hard disk of a computer connected to the network.

To restore device firmw are:

1.In the Safe Mode menu (see Figure 47), click Firmware Upgrade. A warning appears.

2.Locate the Upgrade firrmware, click Install, then click Start Upgrade.

The firmware upgrades. When the process finishes, the following figgure appears.

User Guide 59

Image 59

Contents Smart 108/116 IP User Guide Legal Notice About this Document Chapters and Their ContentsRefresh Rates Snmp Events Table Video ResolutionStyle Conventions Arial BoldTable of Contents Conducting a Remote Session Troubleshooting Safe Mode Downloading Update Software and Latest Firmware Smart 108/116 IP Unit Front Panel Table of FiguresDelete Keys Confirmation Box Product Overview Features and BenefitsIntroduction Client Computer Operating System Technical PrecautionsTerminology CompatibilityWeee Compliance SafetyTrademarks Smart 108/116 IP Unit InstallationOverview System ComponentsPort Functionality LED/Button FunctionalityMounting the Unit Pre-Installation GuidelinesRack Mounting Safety Considerations Rack Mounting the Smart 108/116 IP UnitTo rack mount the Smart 108/116 IP unit Connecting the SystemSmart 108/116 IP System Overview Connecting to the ServersTo connect the RICC/ROOC PS/2 to a powered on computer Connecting a R ICC/ROC PS/2To connect the RICC/ROC USB Connecting a RICC/ROC USBConnecting a Ricc SUN Connecting the KVM Console Connecting to the NetworkConnecting the CAT5 Cables To connect the power sup ply to Smart 108/116 IP Connecting the Power SupplyBoot-Up Process Configuring the NetworkAssigning Static IP Addresses for a Number of Units Logging Onto the Web Configuration InterfaceTo log into the Web inteerface Mode, select ConfigurationWeb Configuration Interface Tabs ButtonFunctionality Configuring the Network SettingsWeb Configuration Toolbar Buttons Configuring Device ID SettingsTo configure Centralized Management settings Configuring the D evice IP AddressConfiguring Centrralized Management Settings To configure Device ID settingsAdding a User Configuring Network Snmp SettingsConfiguring User Settings To enable and configur e Snmp loggingUser UsersTo delete a User Deleting UsersBlocking a User Editing User InfformationTo configure a KVM switchh Configuring thhe KVM SwitchServer name Configuring the Security SettingsStandard Security Policy High Security Policy Performing Addditional Configuration OperationsTo configure the security settings Account Blocking sectionUpgrading Firmmware Installing an Sssl CertificateTo install an SSL Certifiicate To upgrade firmwareClick Start Upgrade. The upgrade starts Device Version UpgradeTo reload a Restoring Factoory SettingsTo restore factory settinngs Reloading aTo save changes Saving Chang es and Logging OutTo log off Enter Conducting a Remote SessionStarting a Remmote Session To log onto a remote sessiionToolbar Leave Mode as Remote AccessButton Description Sharing a Remote SessionRemote Session Toolbar Buttons To set the session profiile Setting the Session ProfileDisplaying thhe Toolbar Exclusive SessionTo work in full screen modde Full Screen ModeTo exit full screen modee Verifying Remote Presence Solutions InformationChanging the Video Performance Settings To verify Remote Presence Solutions informationMode, select Fixed or Adaptive To alter the settingsRefreshing the Video Image Adjusting the VideoAutomatically Adjusting the Video Image Manually Adjus ting Video SettingsOffset, Phase and Scale section To manually adjust the video settingsTo add a keyboard sequuence Managing Keeyboard SequencesAdding a Keybooard Sequence Medium, and HighSpecial Key Manager Editing a Key Sequence Recording a Ne w Custom KeyTo delete a keyboard sequence Synchronizing Mouse PointersDeleting Key Sequuences To manually synchronizze mouse pointers Manually Synchhronizing the MouseExamples USB OptionAdvanced Mouse Emullation Aligning the Mouse Pointers Calibrating Mousee Pointers Switching to a Different Server Disconnecting the Remote Session Entering Safe Mode Troubleshooting Safe ModeTo enter Safe mode Restoring Facttory DefaultsRestoring the Device Firmware To restore factory defauultsTo restore device firmw are Upgrade Succeeded Using the Ossd Operating the Smart 108/116 IP Switching Sysstem LocallyUsing the Keeyboard Hotkeys To select a computer Configuring the OSD SettingsNavigating the Ossd Selecting a ComputerTo configure the generaal settings Configuring thee General SettingsTo configure the OSD settings  Supervisor Status S who can Configuring Security Setttings Administrator Status a w ho can To activate password proteectionSerial Port Editing the Switch NammeChanging the OSD Hotkey Activating AutoskipEditing the Computer Namme Configuring the Ports SettingsRestoring OSD to Factoryy Defaults F7 To configure the ports setttingsTo configure the time s ettings Configuring thee Time SettingsModifying the Keyboard Setting To modify the keyboard settingsTo set the above periods Configuring the U sers SettingsSetting the Scan, Label, and Timeout Period To configure the users settingsTo give each user the desired access level Configuring thee Security SettingsTo view the available OSD functions To change a user name or passwordOSD Functions F Moving the Label F6 Tuning F5Scanning Computers F4 To input the DDC informatiion Upgrading the Smart 108/116 IP FirmwareDownloading Upddate Software and Latest Firmware Inputting and Updating DDC Information F10Connecting the RS232 Download Cable Update Software System RequirementsConnecting the Smart 108/116 IP System To install the Update softwware Installing the SoftwareStarting and Configuring the Update Software Button/Box Function Smart 108/116 IP Switch Update WindowVerifying the Verssion Numbers Smart 108/116 IP Switch VersionTo verify the Smart 108/1166 IP Switch version Updating the Firmware To update the firmwareObtaining New Firmware RICC/ROC VersionManually Updating the RICC/ROCs To manually update the RICC/ROCsTo fix the communicatioon problem Troubleshoooting Update SoftwareCommunicationn Error Message Press Options Advannced Manual UpdateSmart 108/116 IP Specification Technical SpecificationsSpecification Description 65 x 25 x 25 mm / 2.55 x 0.98 x 0.98 Hz → Video Resolution and Refresh RatesEvent Text Code Comment Snmp Events TableConfusereventloginnotsucceededwrongusernameo 201204198 933207EN