LaCie 301910 user manual LaCie Technical Support Contacts

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LaCie Slim DVD±RW • Design by Sam Hecht

Contacting Customer Support

User Manual

page 24

 

 

 

6.1. LaCie Technical Support Contacts

LaCie Asia

LaCie Australia

Contact us at:

Contact us at:

http://www.lacie.com/asia/contact/

http://www.lacie.com/au/contact/

LaCie Belgium

LaCie Canada

Contact us at:

Contact us at:

http://www.lacie.com/be/contact/ (Français)

http://www.lacie.com/caen/contact/ (English)

LaCie Denmark

LaCie Finland

Contact us at:

Contact us at:

http://www.lacie.com/dk/contact

http://www.lacie.com/fi/contact/

LaCie France

LaCie Germany

Contact us at:

Contact us at:

http://www.lacie.com/fr/contact/

http://www.lacie.com/de/contact/

LaCie Italy

Japan - ELECOM CO. LTD.

Contact us at:

Contact us at:

http://www.lacie.com/it/contact/

http://www.lacie.com/jp

LaCie Netherlands

LaCie Norway

Contact us at:

Contact us at:

http://www.lacie.com/nl/contact/

http://www.lacie.com/no/contact/

LaCie Spain

LaCie Sweden

Contact us at:

Contact us at:

http://www.lacie.com/es/contact/

http://www.lacie.com/se/contact

LaCie Switzerland

LaCie United Kingdom

Contact us at:

Contact us at:

http://www.lacie.com/chfr/contact/ (Français)

http://www.lacie.com/uk/contact/

LaCie Ireland

LaCie USA

Contact us at:

Contact us at:

http://www.lacie.com/ie/contact/

http://www.lacie.com/contact/

LaCie International

Contact us at:

http://www.lacie.com/intl/contact/

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Contents Table of Contents Copyrights TrademarksChanges Canada Compliance StatementHealth, Safety & General Use Precautions Health & Safety PrecautionsGeneral Use Precautions LaCie Slim DVD±RW D esign by S am H echt Introduction Quick LinksClick a topic Double Layer DVD RecordingMinimum System Requirements Windows UsersMac Users Linux UsersBox Content Views of the Drive Front ViewRear View Load/Eject Button Push this button to open the media trayCables and Connections Hi-Speed USBUSB 2.0 Y Cable USB IconsSupported DVD and CD Formats DVD and CD Media Format DefinitionsConnecting Your LaCie Slim DVD±RW Connecting the USB 2.0 Y CableMac Users Windows UsersUsing Your LaCie Slim DVD±RW Accessing DiscsInserting Discs To insert a discEjecting Discs Emergency Disc EjectionHelpful Technical Information DVD and CD SoftwareFile System Formats DVD±RW Writing Methods About DVD/CD Available Capacity USB Questions & AnswersData Transfers What Are the Benefits of the USB Interfaces?Troubleshooting Manual UpdatesProblem Question Solution Mac UsersUninstall the drivers and re-install them Software program that you are usingDrive is not running Are there other USB devices con Sure your USB hub supports Hi-Speed USBTry using another piece of media Does the drive support the formatDisc. If in doubt, try another disc Recording softwareWindows Users On the nextDrive’s media tray Are you receiving buffer underrun Hard drive, and then make the recording from the data onInformation Where to Find Information Contacting Customer SupportBefore You Contact Technical Support Internal and external peripheralsLaCie Technical Support Contacts Warranty Information Contact usPhone 02 8063 Email info.au@lacie.com