Enterasys Networks FN 100 manual Getting Help, Using On-line Help

Introduction

Getting Help

This section describes two different methods of getting help for questions or concerns you may have while using NetSight Element Manager

Using On-line Help

You can use the FN100 window Help buttons to obtain information specific to the device. When you click on a Help button, a window will appear which contains context-sensitive on-screen documentation that will assist you in the use of the windows and their associated command and menu options. If a Help button is grayed out, on-line help has not yet been implemented for the associated window.

From the Help menu accessed from the Chassis View window menu bar, you can access on-line help specific to the Chassis View window, as well as bring up the Chassis Manager window for reference. Refer to Chapter 2 for information on the Chassis View and Chassis Manager windows.

NOTE

All of the on-line help windows use the standard Microsoft Windows help facility. If you are unfamiliar with this feature of Windows, you can select Help from the Start menu, or Help —>How to Use Help from the primary NetSight Element Manager window.

Getting Help from the Global Technical Assistance Center

If you need technical support related to NetSight Element Manager, contact the Global Technical Assistance Center via one of the following methods:

By phone:	(603) 332-9400
	24 hours a day, 365 days a year
By fax:	(603) 337-3075
By mail:	Enterasys Networks
	PO Box 5005
	Rochester, NH 03866-5005
By e-mail:	support@enterasys.com
FTP:	ftp.ctron.com (134.141.197.25)
Login	anonymous
Password	your e-mail address
By BBS:	(603) 335-3358
Modem Setting	8N1: 8 data bits, 1 stop bit, No parity

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