Enterasys Networks MicroMMAC-T manual Getting Help, Using On-line Help

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Introduction

Getting Help

This section describes two different methods of getting help for questions or concerns you may have while using NetSight Element Manager.

Using On-line Help

You can use the MicroMMAC-T window buttons to obtain information specific to the device. When you click on a Help button, a window will appear that contains context-sensitive on-screen documentation that will assist you in the use of the windows and their associated command and menu options. Note that if a Help button is grayed out, on-line help has not yet been implemented for the associated window.

From the Help menu accessed from the Chassis View window menu bar, you can access on-line Help specific to the Chassis View window, as well as bring up the Chassis Manager window for reference. Refer to Chapter 2 for information on the Chassis View and Chassis Manager windows.

NOTE

All of the NetSight Element Manager help windows use the standard Microsoft Windows help facility; if you are unfamiliar with this feature of Windows, you can select Help —>How to Use Help from the Program Manager window, or consult your Microsoft Windows User’s Guide.

Getting Help from Enterasys Global Call Center

If you need technical support related to NetSight Element Manager, contact the Enterasys Global Call Center via one of the following methods:

By phone:	(603) 332-9400
	24 hours a day, 365 days a year
By mail:	Enterasys Networks
	Technical Support
	Rochester, NH 03866-5005
By Internet mail:	support@ctron.com
FTP:	ftp.ctron.com (134.141.197.25)
Login	anonymous
Password	your email address
By BBS:	(603) 335-3358
Modem Setting	8N1: 8 data bits, 1 stop bit, No parity

Send your questions, comments, and suggestions regarding NetSight documentation to NetSight Technical Communications via the following address:

Getting Help

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Contents MicroMMAC-T Users Guide Page Virus Disclaimer Page Restricted Rights Notice Page Contents Chapter Token Ring Statistics ContentsIndex Chapter Token Ring AlarmsChapter Station List and Station Map Contents Viii Introduction Introduction Using This GuideSoftware Conventions Using the MouseRelated Manuals Left Mouse Button Right Mouse Button Common MicroMMAC-T Window Fields Using Window ButtonsIP Address Device NameLocation MAC AddressGetting Help from Enterasys Global Call Center Using On-line HelpGetting Help Introduction MicroMMAC-T Chassis View Viewing Chassis Information Front Panel Information Date Menu StructureTime Device Menu MicroMMAC-T Chassis View Menu StructurePort Status Menu Utilities Menu Network MenuPort Menus Help MenuModule Menus Selecting a Port Status View Port Status DisplaysRing Port Menus Status ErrorsLoad Port Status Color Codes Port AssignmentRing Port Status Click on MIBs Supported Chassis Manager WindowViewing Hardware Types Module Type Managing the HubDevice Type Accessing the TR Management Station Configuration Window Management Station ConfigurationStation Name Configuration Window Setting Station Name and LocationEnable Beacon Recovery Host Error Report Timer DelaySpecifying Ring Management Functions Inhibit Active MonitorEnable Ring Poll Recovery Selecting the Ring Viewing Network InformationNetwork Information Window Fields Viewing Module Status Ring of X Configured RingsToken Ring Board Status Window Fields Board NumberViewing Ring Port Status Accessing the Ring Port Status windowRing Port Status Window Fields Last Wire FaultPort Media TypeUsing the Media Type and Phantom Current Radio Buttons Setting the Device Date and Time13. Device Date Change Window Using an Uninterruptable Power Supply UPS14. The UPS Window Accessing the UPS WindowBattery Capacity Battery OutputUPS Uptime Line VoltageSetting the UPS ID Resetting the DeviceUsing the Test Option Using the Disconnect OptionEnabling and Disabling Port Mapping 15. The Port Map Window Enabling and Disabling Link TrapsEnabling and Disabling Link Traps at the Board Level Setting Token Ring Boards to AutomodeEnabling and Disabling Ring Ports Enabling and Disabling PortsEnabling and Disabling Station Ports Viewing I/F Summary Information Ring Out Enable/DisableType IndexDescription Physical StatusRaw Counts Interface Performance Statistics/Bar GraphsViewing Interface Detail RateUnicast AddressMaking Sense of Detail Statistics Transmitted Errors /Packets Transmitted Setting Total, Delta, or Cumulative Counts Statistics Window FeaturesToken Ring Statistics Viewing Elapsed, Average, and Peak Activity LevelsNew Timer Interval Text Box Setting the Statistics Poll IntervalNetwork Level Statistics Accessing the Network Statistics SelectionsNetwork Statistics Window General Information FieldsRing Status Fields Ring SpeedStations Inserted Active MonitorBeacon Statistics Soft Error FieldsAbort Sequences Burst ErrorsInternal Errors Token Errors Congestion ErrorsFrequency Errors Lost FramesNetwork Timer Statistics Window Fields Network Timer StatisticsTotal Errors KBytes Network Performance GraphsFrames Network Performance Graph Statistics Configuring the Network Performance GraphNetwork Events Red Traffic BlueTotal and Delta Graph Display Frame Size WindowFrame Sizes Window with Pie Chart Using the Pie and Bar Radio ButtonsProtocol Statistics Window Management Station Statistics Accessing the Management Station Statistics SelectionSoft Errors Fields Soft Errors FC ErrorsHard Errors Fields Signals LostLobe Wire Fault RecoveriesHard Errors Transmitted BeaconsStation Statistics Window Accessing the Station Port MenuPort Level Statistics Station Name Station Statistics Window General FieldsLink Time Station Statistics Window Performance FieldsStation Statistics Window Soft Error Fields Station Timer Statistics Window Port Performance Graphs Station Timer Statistics Window FieldsPort Performance Graph Statistics Total Errors RedConfiguring the Port Performance Graph Token Ring Statistics Ring-Level Alarm Limits Token Ring AlarmsRing-Level Alarm Limits for Network Events Accessing the Alarm Limits WindowToken Errors Ring-Level Station AlarmsLine Setting Ring-Level Alarm LimitsAccessing the Station Alarm Limits Window from the Port Menu Station-Level Alarm LimitsToken Ring Alarms Station Alarm Limits Window Setting Station-Level Alarm LimitsToken Ring Alarms Station List Window Station List and Station MapStation List Window Fields Address ModeGeneral Fields Number of Nodes/StationsStation Fields Viewing Station StatisticsRemoving a Station from the Ring Viewing Station Timer StatisticsSetting Station Alarms Printing the Station List Using the MAC/Canonical ButtonViewing the Station Port Performance Graph Station Map Resetting CountersNumber of Nodes Station Map Window FieldsStation Pop-up Text Boxes Viewing the Station MapNode Address Station Map with Text BoxesStation Command Menu Magnifying a Portion of the Map Manipulating the Station MapRotating the Station Map Resizing the Station Map Window Station List and Station Map Index SymbolsIndex-2 Index-3 Index-4