Enterasys Networks 6H308-48, 6H308-24 manual Troubleshooting Checklist, Off

Page 41

Troubleshooting Checklist

4.2TROUBLESHOOTING CHECKLIST

If the module is not working properly, refer to Table 4-2for a checklist of problems, possible causes, and recommended actions to resolve the problem.

Table 4-2 Troubleshooting Checklist

Problem

Possible Cause

Recommended Action

 

 

 

All LEDs are

Loss of power.

Ensure that the module was installed

OFF.

 

properly according to the installation

 

 

instructions in Chapter 3, and that the host

 

 

chassis is powered properly.

 

 

 

No Local

Autobaud is enabled, but

Press ENTER (RETURN) (may take up to

Management

the baud rate has not yet

four times).

Password screen.

been detected.

 

 

 

 

 

Incorrect terminal setup.

Refer to the MATRIX E7 Series and

 

 

SmartSwitch 6000 Series Modules Local

 

 

Management User’s Guide for proper setup

 

 

procedures.

 

 

 

 

Improper console cable

Refer to Appendix A for proper COM port

 

pinouts.

pinouts.

 

 

 

 

Corrupt firmware image,

If possible, attempt to download the image to

 

or hardware fault.

the module again. Refer to Section B.2 for

 

 

instructions to clear NVRAM.

 

 

 

Cannot navigate

Improper Community

Refer to the MATRIX E7 Series and

beyond Password

Names Table.

SmartSwitch 6000 Series Modules Local

screen.

 

Management User’s Guide for the

 

 

Community Names Table setup.

 

 

If the Community Names have been

 

 

forgotten, refer to Section B.2 for

 

 

instructions on how to set the mode switch to

 

 

reset the Community Names to their default

 

 

values.

 

 

 

Troubleshooting 4-5

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Contents 6H308-24 and 6H308-48 Fast Ethernet Installation Guide Page Page Vcci Notice FCC NoticeIndustry Canada Notice Enterasys NETWORKS, INC Program License Agreement Page Declaration of Conformity Page Contents Troubleshooting Figures Tables About This Guide Using this GuideRelated Documents Structure of this GuideGuide uses the following conventions Document ConventionsYour email address Getting HelpIntroduction Introduction6H308-24 and 6H308-48 Modules HALF-DUPLEX/FULL-DUPLEX AUTO-NEGOTIATION ConnectivityRuntime IP Address Discovery Broadcast Suppression Remote Monitoring RmonTraffic Rate Limiting PORT/VLAN Redirect FunctionsFlow Control Garp Switch OperationManagement Distributed Chassis ManagementStandards Compatibility Switching Options100BASE-FX Fiber Optic Network Network RequirementsPage Installation Unpacking the Module Installing Optional Flash UpgradeInstalling the Module Into the Matrix E7 Chassis Installing the Module into the Matrix E7 Chassis Installing the Module Into the 6C105 Chassis Installing the Module into the 6C105 Chassis Connecting to the Network 6H308-246H308-48 Completing the Installation Page Using Lanview TroubleshootingCPU No link 4Troubleshooting OFF Troubleshooting ChecklistManagement User’s Guide for instructions Reset Button Using the Reset ButtonPage Module Specifications SpecificationsPhysical Fiber BudgetRegulatory Compliance COM Port Pinout AssignmentsPage Required Tools Mode Switch Bank Settings and OptionsFigure B-1 Mode Switch Location Setting the Mode SwitchesSetting the Mode Switches Figure B-2shows the location of the Flash module Flash UpgradeInstalling the Flash Module Page Numerics IndexIndex-2
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