Preface
Warranty
Warranty
Carrier Access warrants to BUYER that Products are free from substantial defect in material and workmanship under normal use given proper installation and maintenance for a period of two (2) years from the date of shipment by Carrier Access. This warranty shall not apply to Products that have been either resold or transferred from BUYER to any other party. Any such transfer shall void the above warranty.
BUYER will promptly notify Carrier Access of any defect in the Product. Carrier Access or its agent will have the right to inspect the Product or workmanship on BUYER’s premises. Carrier Access has the option to: (a) repair, replace, or service at its factory or on the premises the Product or workmanship was found to be defective; or (b) credit BUYER for the Product in accordance with Carrier Access’ depreciation policy. Refurbished material may be used to repair or replace the Product. Products returned to Carrier Access for repair, replacement, or service will be shipped prepaid to BUYER.
Limitation of Warranty & Limitation of Remedies
Correction of defects by repair, replacement, or service will be at Carrier Access’ option and constitute fulfillment of all obligations to BUYER for breach of warranty.
Carrier Access assumes no warranty liability with respect to defects in the Product caused by:
a.modification, repair, installation, operation, or maintenance of the Product by anyone other than Carrier Access or its agent, except as described in Carrier Access’ documentation; or
b.the negligent or other improper use of the Product; or
c.handling or transportation after title of the Product passes to BUYER.
Other manufacturer’s equipment purchased by Carrier Access and resold to BUYER will be limited to that manufacturer’s warranty. Carrier Access assumes no warranty liability for other manufacturer’s equipment furnished by BUYER.
BUYER understands and agrees as follows: THE WARRANTIES IN THIS AGREEMENT REPLACE ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, AND ALL OTHER OBLIGATIONS OR LIABILITIES OF CARRIER ACCESS, INCLUDING ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALL OTHER WARRANTIES ARE DISCLAIMED AND EXCLUDED BY CARRIER ACCESS.
THE REMEDIES CONTAINED IN THIS AGREEMENT WILL BE THE SOLE AND EXCLUSIVE REMEDIES WHETHER IN CONTRACT, TORT, OR OTHERWISE, AND CARRIER ACCESS WILL NOT BE LIABLE FOR INJURIES OR DAMAGES TO PERSONS OR PROPERTY RESULTING FROM ANY CAUSE WHATSOEVER, WITH THE EXCEPTION OF INJURIES OR DAMAGES CAUSED BY THE GROSS NEGLIGENCE OF CARRIER ACCESS.
THIS LIMITATION APPLIES TO ALL SERVICES, SOFTWARE, AND PRODUCTS DURING AND AFTER THE WARRANTY PERIOD. IN NO EVENT WILL CARRIER ACCESS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR COMMERCIAL LOSSES EVEN IF CARRIER ACCESS HAS BEEN ADVISED THEREOF.
No agent, distributor, or representative is authorized to make any warranties on behalf of Carrier Access or to assume for Carrier Access any other liability in connection with any of Carrier Access’ Products, software, or services.
Warranty Product Returns
Before returning any equipment to Carrier Access Corporation, first contact the distributor or dealer from which you purchased the product.
A Return Material Authorization (RMA) number is required for all equipment returned to Carrier Access Corporation. Call Carrier Access Corporation Customer Support at (800)
!Carrier Access Corporation serial number(s) from the system chassis or circuit card(s)
!Name of distributor or dealer from which you purchased the product
!Description of defect
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