•If you are using a Macintosh or Linux computer, your Internet settings may need adjustment; turn to page 68 for instructions.
•If you are using Mac OS X 10.3 and above, renew your IP address: Go to System Preferences Network. Click the Configure button and then the Renew DHCP Lease button.
•If you are using a Windows computer, perform a Release/Renew operation.
For Windows 2000/XP: From the desktop, click Start (All) Programs Accessories Command Prompt. Then type ipconfig /all and press Enter. In the subsequent dialog box, make sure the NIC adapter is highlighted in the dropdown list, click Renew and then click Release. Then type 10.2.2.2 into your browser’s address bar, and the Network Password box should display.
For Windows 95/98/Me: From the desktop, click Start Run, type winipcfg, and click OK. In the subsequent dialog box, make sure the NIC adapter is highlighted in the dropdown list, click Renew and then click Release. Then type 10.2.2.2 into your browser’s address bar, and the Network Password box should display.
VoIP and Phone Troubleshooting Tips
When I pick up the phone and press #, I don’t get a VoIP dial tone.
•Your V3 may be in VoIP only mode. If so, you shouldn’t press
# to begin a call. See page 19 for instructions on changing modes.
•Your Internet Protocol connectivity may not be working. Try browsing the Internet. If you can’t, refer to the Connection Troubleshooting Tips above.
•Check that your VoIP service is properly configured.
Appendix D: Troubleshooting | 75 |